Excellent customer service, extremely responsive and friendly staff. Suggested alternative options when my item was not in stock and helped to expedite delivery as I needed the items quickly. They... Ver más
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Consulta las opiniones de los clientes
The bathroom Discount Centre have been absolutely AMAZING! They ensured the whole process of installing our new bathroom was smooth, helping us every step of the way. Very knowledgable about all their... Ver más
Alan was incredibly helpful, knew his stuff, especially about baths, and so it was all round a brilliant experience, as always, at the BDC. Thank you so much. It's so difficult even finding a decent s... Ver más
Advertising item on their website at certain price. Ordered and paid for item. Received confirmation email. One day later received another email saying the item was incorrectly priced and asking me t... Ver más
Información sobre la empresa
Escrito por la empresa
BDC have been serving clients and trade in London and the UK for over 42 years, so our knowledge, experience and professionalism comes in abundance. The key to our success, and keeping customers coming back, is that we have always offered the most beautiful and on trend products across a range of styles and budgets. Our sales team has developed an innate sense of clients’ needs and desires and through this have helped to cultivate our products to match current trends and tastes. BDC are a one stop shop offering everything from Bathroom Design, tiles and a plethora of products from all the major brands. Our customers are at the forefront of our business and this influences our vision for your whole shopping experience. We are dedicated to putting in the time and effort to maintain our high level of customer service throughout your bathroom experience. With 17 showrooms across 2 floors, our showroom based in Fulham allows you to immerse yourself in a world of colour, inspiration and design. With 100’s products on display and 1000’s of products to choose from, feel free to pop by and talk to one of our 8 experienced sales team.
Información de contacto
297 Munster Road, SW6 6BW, Fulham, Reino Unido
- 0207 381 4222
- customerservice@bathdisc.co.uk
- bathdisc.co.uk
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Incredible service full-spot !
Incredible service full-spot !! A massive thanks to the After-Sales team (Chantel and Barry). We renovated our house in 2014 and sourced all 4 bathrooms from BathDisc. They are still providing the same high quality of service 9 year on. The After-sales team have helped source replacement parts etc. throughout and offer advice, etc. I never write reviews but made an exception here. Absolutely Outstanding!!!
Incredibly helpful and knowledgeable…
Incredibly helpful and knowledgeable staff. Great choice of high quality products and excellent service from start to finish...
Competitive price, prompt delivery
Competitive price, prompt delivery.
I have also visited the showroom in the past which has an amazing stock and very helpful staff
Exceptional follow up service
Had problems with the initial purchase (I ordered the wrong size). They were helpful and attentive to the issue and helped sorted it with minimal fuss.
They actually followed up with check-ins that did not feel like review hunting, but genuine aftercare
Excellent service
Excellent service, quick delivery and kept well informed through process.
Amazing and supportive team, great communication
The team at Bathroom Discount Centre were amazing and very responsive to my emails, we had ordered something from elsewhere which had arrived not as described. I emailed the team here and they have been very quick to respond and check their stock as well as supporting beyond expectations when a product had been changed by the supplier without them being aware of this. Very helpful company with great communication and customer support. Thank you so much.
Awful - avoid!
Awful - avoid!
Ordered and paid for matching tap and shower, and arranged to collect from their Fulham showroom. This was originally scheduled for Wednesday, then we were told it may now be Friday. Then we were contacted and told actually the price for each item was wrong and we need to pay nearly double!!
We decided we’d rather have a refund, which hasn’t yet come through, and we are now being chased to confirm when we are picking them up and warning us of a 25% charge if we cancel.
We’ve now wasted time chasing this company around, and our project is delayed. I honestly have no idea how there can be so many positive reviews of this company.
Great service and communication
Great service and communication! Very helpful customer service and competitive pricing too
Great customer service
Always great value and excellent…
Always great value and excellent customer service.
Derick at Bathdisc was very knowledgeable and helpful with placing our order.
One item arrived slightly damaged but Barry sorted out a replacement straight away.
Also had to return a toilet seat which a client ordered by mistake, this process was very easy and the refund processed very quickly
Alan was really helpful in showing us…
Alan was really helpful in showing us different options and helping us figure out how this would work in our loft with the macerator. The delivery team were great too. We've finished the job now and everything works well and looks great. Amy
Thoughtful responses to queries and…
Thoughtful responses to queries and efficient delivery service.
Excellent products
I can highly recommend BDC
I can highly recommend BDC - good prices, great service and always happy to help!
Fantastic Service
When I asked for an expedited delivery Sarah@Bathroom Discount Centre was more than accommodating. Product arrived on the date specified. Fantastic experience and would use them again.
A goid site to buy Burlington
This is a good site to buy Burlington bathroom ware. It is easy to use, pricing is good. The items took around a week to arrive, which was fine. I received emails advising the status of my order, which was helpful. I will buy from them again.
Good service and communication
Good service and communication! Good delivery lead time and prices. Added to our internal "Approved Suppliers List". Highly recommended source!
Highly recommend! Great service, great value
Have used BDC twice over the last ten years and both times they've been amazing - great service (before and after), so helpful, fantastic products, and brilliant value too. I highly recommend!
Very good service
The delivery (of a Lefroy Brooks replacement shower hose) was much swifter than expected. I was quoted seven weeks delivery time originally - and by several other retailers I contacted - but the Bathroom Discount Centre was able to source the requested item much sooner. Free postage too. And it was the correct item, nicely packed. Full marks!
Purchased a Heritage radiator and after…
Purchased a Heritage radiator and after a few months the radiator quality deteriorated. Chantal went back to Heritage with photos of the quality and organised a replacement for us. Chantal kept us posted on what was happing in a timely manor. Efficient and extremely professional customer service. Thank you so much for all your help.
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