I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver más
La empresa ha respondido
Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Ver más
La empresa ha respondido
Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Ver más
La empresa ha respondido
Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Ver más
La empresa ha respondido
Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
18 St Martins Way, MK42 0LF, Bedford, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Prompt delivery of the bath, not been opened yet waiting for the plumber hence why not 5 stars. Friendly, helpful staff on the phone. I would recommend.

Respuesta de Bathquest
That was quick and excellent service. Thank you!

Respuesta de Bathquest
We ordered a Monarch HE water softener from Bathquest and we can’t fault the service as it was delivered very quickly. We have now had it installed and so far so good.

Respuesta de Bathquest
The service was very good. Only thing preventing full marks was that the item came without fitting instructions or operating instructions

Respuesta de Bathquest
Easy to use website, reasonable postage time (in a couple of days) and product in good condition.

Respuesta de Bathquest
Water Softener delivery was poor, Delivery day a Friday and time slot confirmed by logistics company but did not arrive despite calls to progress, Received further notification of delivery over weekend for Monday. Again time slot missed, but delivery was made. Water Softener not yet fitted so unable to comment other than the 22mm maxi connections are shorter than 15mm flexes so my pipework will need more alterations than I had hoped for. I found Bathquest helpful and the packaging was very good.

Respuesta de Bathquest
Softener arrived promptly within a day or so. Well packaged and very helpful courier. Many thanks.

Respuesta de Bathquest

Respuesta de Bathquest
Thank y Iam rally happy with this service everything good fast delivery .

Respuesta de Bathquest
Although the cabinet I ordered was out of stock (more expected on 13th March) I was notified very quickly and offered the option of a refund or waiting for new stock.

Respuesta de Bathquest
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.