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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Reformas de baño

Información proporcionada por diversas fuentes externas

Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(261)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Prompt delivery of the bath

Prompt delivery of the bath, not been opened yet waiting for the plumber hence why not 5 stars. Friendly, helpful staff on the phone. I would recommend.

2 de abril de 2021
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Respuesta de Bathquest

Dear Sykes,

Thanks for leaving your review with us. We'd love to know what we could have done better or more of our end to make your experience 5 stars with us?

We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Fast and good prices.

30 de marzo de 2021
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Respuesta de Bathquest

Dear A Freeman,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

That was quick and excellent service

That was quick and excellent service. Thank you!

30 de marzo de 2021
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Respuesta de Bathquest

Dear Igor,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Great service

We ordered a Monarch HE water softener from Bathquest and we can’t fault the service as it was delivered very quickly. We have now had it installed and so far so good.

29 de marzo de 2021
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Respuesta de Bathquest

Dear Mrs Helen Bonner,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 4 estrellas sobre 5

Water softener order

The service was very good. Only thing preventing full marks was that the item came without fitting instructions or operating instructions

24 de marzo de 2021
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Respuesta de Bathquest

Dear Alison,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Good Retailer

Easy to use website, reasonable postage time (in a couple of days) and product in good condition.

23 de marzo de 2021
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Respuesta de Bathquest

Dear R D,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 4 estrellas sobre 5

Water Softener delivery was poor

Water Softener delivery was poor, Delivery day a Friday and time slot confirmed by logistics company but did not arrive despite calls to progress, Received further notification of delivery over weekend for Monday. Again time slot missed, but delivery was made. Water Softener not yet fitted so unable to comment other than the 22mm maxi connections are shorter than 15mm flexes so my pipework will need more alterations than I had hoped for. I found Bathquest helpful and the packaging was very good.

18 de marzo de 2021
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Respuesta de Bathquest

Dear Derek,

Thanks for leaving your feedback with us. We apologise on behalf of the third-party delivery company we use that your order arrived a little later than expected. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Great Service

16 de marzo de 2021
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Respuesta de Bathquest

Dear Mr Ragipindi,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Good service

16 de marzo de 2021
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Respuesta de Bathquest

Dear Mark,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5
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Respuesta de Bathquest

Dear Peter,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Great service

10 de marzo de 2021
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Respuesta de Bathquest

Dear Roger,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Softener arrived promptly within a day…

Softener arrived promptly within a day or so. Well packaged and very helpful courier. Many thanks.

4 de marzo de 2021
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Respuesta de Bathquest

Dear John,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery, great

3 de marzo de 2021
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Respuesta de Bathquest

Dear Shaun,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

A1 rad

A1 delivery and item

3 de marzo de 2021
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Respuesta de Bathquest

Dear Mr Ronald,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Quick response

Although the cabinet I ordered was out of stock (more expected on 13th March) I was notified very quickly and offered the option of a refund or waiting for new stock.

3 de marzo de 2021
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Respuesta de Bathquest

Dear Julia,

Thanks for leaving your feedback with us. We look forward to supplying quality products in the future!

Bathquest Team

Valorada con 5 estrellas sobre 5

Reliable fast service

3 de marzo de 2021
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Respuesta de Bathquest

Dear Claire,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valorada con 3 estrellas sobre 5

Excellent service

Excellent service
BIG THANKS 👍

26 de febrero de 2021
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Respuesta de Bathquest

Dear Dimitar,

Thanks for leaving your review with us, do you have any feedback on where we could improve to make that 3/5 into a 5/5 service for you?

We look forward to supplying more quality products in the future!

Bathquest Team

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