I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver más
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I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Ver más
La empresa ha respondido
Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Ver más
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Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Ver más
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Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Ver más
La empresa ha respondido
Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.
18 St Martins Way, MK42 0LF, Bedford, Reino Unido
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Good price, Order it, and it turns up in first class condition.
Perhaps a suggested improvement would be a text message/email to give you an ETA on delivery as soon as the order is processed.
Great otherwise. I'll order again.

Respuesta de Bathquest
Delivery was on time & a perfect Service. The HE Water Softener is a great product, however after only a few weeks the digital screen started to play up and is now only showing 2 quarters of the screen.

Respuesta de Bathquest
Great company customer service was excellent kept well informed of delivery of our bath would highly recommend
B S Hassall

Respuesta de Bathquest
Replacement for an old Monarch water softener so fitting should be easy.
Swift delivery and excellent customer service - Thank you

Respuesta de Bathquest
Excellent pre-sales advice from Monarch - which reinforced my own independent research. As a direct result of this advice, together with pre-order discussion with Bathquest, I decided to retire my ancient ‘Prismertec/Aquadial water softener and purchased a Monarch ‘mini HE’ water softener (installation space being an issue) via Bathquest. Online ordering process was straightforward and delivery was within a week of order.

Respuesta de Bathquest
Delivered on time and quickly. It was a replacement for and old Monarch water softner so fitting was easy. Small free bag of salt not really something to make me overwhelmed with the product purchased.

Respuesta de Bathquest
Quick delivery good communication and excellent customer service thank you

Respuesta de Bathquest

Respuesta de Bathquest
This was the best deal on the internet and did not charge anything extra for the maxflow flexi pipes that most other retailers wanted to charge for.
The unit arrived a few days later by DPD couriers and I was kept updated from DPD by text messages for the delivery time.
Its not installed yet but all the parts were in the package.
There is no reason not to use this company again.

Respuesta de Bathquest
A first class supplier.
Very helpful customer service both by phone and email. A pleassure to deal with such a decent firm.

Respuesta de Bathquest
Easy to order, delivered next day. Although salt supplied for commissioning it took a while to find out how much salt I should initially buy. Monarch recommended 2x25kg to start and monitor useage. My Plumber fitted the softener in half a day and so far I'm very pleased with price and product.
Time will tell how effective it will be.
Thank you Bathquest

Respuesta de Bathquest
Bought a water softener. Good price, fast service, quick delivery of goods in perfect condition. Would use again without hesitation.

Respuesta de Bathquest

Respuesta de Bathquest
Great customer service and very quick dispatch.

Respuesta de Bathquest
I was referred to Bathquest by the original product manufacturer. The website was really easy to use, choose the product variations I needed and delivery was really quick.

Respuesta de Bathquest
Item ordered online, easy process. Questions asked prior to and after ordering were dealt with promptly. Excellent customer service....would use again.
Thank you.

Respuesta de Bathquest
A great knowledgable team to help with me with my purchase of a water softener. I was able to make sure I had the most suitable softener for my location and family size AND it was delivered the next day without extra charges!

Respuesta de Bathquest
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