Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don't waste your time. I ordered a sink, took a while to arrive - as others mentioned this is imported from Europe. Tracking wasn't working either. As soon as it has arrived I noticed a manufacturing... Ver más

Valorada con 5 estrellas sobre 5

Purchased a number of items from this company which were despatched promptly with great tracking information provided. There was an issue with one item (a scratch on a tap) which was resolved quickly... Ver más

Valorada con 1 estrellas sobre 5

Products labeled up as ‘high end and branded’ are not high end branded goods. Customer service and after sales care are non existent. If you have any issues they will refuse to uphold their... Ver más

Valorada con 5 estrellas sobre 5

Wow can’t fault Bathroom 2Kitchen 1st class from products to customer service the customer comes first. I had an unexpected issue with a product and Albert sorted this out no fuss no quibbles ju... Ver más

Información sobre la empresa


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

5*communication

I ordered few items from them and the quality of products was excellent. At first, there was an issue with my order, but I was contacted the same day and it was over the phone and email and resolved very quickly. I got one of the products replaced within 3 days. The customer service received from staff especially from Max was amazing, and the bathroom tap I ordered beautiful and excellent quality.I will definitely order from them again. Thank you

13 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

After Sales Service (Max)

Product was delivered on time, but unfortunately had been damaged in transit. I contacted the company by email. They responded within hours and once I had provided photos of the damaged product arranged a replacement to be sent promptly. The replacement was delivered successfully and undamaged. The company followed up with me to check everything was ok. Great after sales service from Max (thanks Max).

19 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

very good service

very good service, everything arrived well packaged, my toilet works very well and max from customer service is very responsive !

27 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product range

Great product range, irresistibly competitive pricing and excellent customer service on the one occasion where I needed to discuss a problem with a member of the sales team. I wouldn’t hesitate to use this company again in future and happy to recommend them to other prospective customers.

14 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Omg what a shocking company ordered…

Omg what a shocking company ordered through Manomano and never received the good the seller has twice come back with they are looking into it weeks apart scam company avoid at all costs they take your money and never deliver the goods and blame their courier company

17 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

THIS COMPANY IS A SCAM

DO NOT ORDER FROM THEM
They sent a broken tap and referred me to the manufacturer, then blocked me from replying on ManoMano.

The company has no email (that works), no phone number and the UK business address is a PO box in London. It's run by two French nationals who live in the Chec Republic. Total rip off and a scam - be warned!

ManoMano customer service were very efficient and got me a refund within 24 hours - they could see that the company had registered with them using false details

13 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

WARNING

WARNING ! I ordered and paid for a product which they stated was in stock on 12th June as of 29th June I have received nothing and they are impossible to contact not replying to EMails with no Phone number . Please note despite the .co.uk web address they are not based in the UK . Be very wary before placing orders with this company .

29 de junio de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más