Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

BE AWARE of this awful companies 30DAY policy !! Delivered a broken product. Purchased a built in cistern and wall hung pan with seat. We fitted the whole bathroom from nothing including plumbing tili... Ver más

Valorada con 5 estrellas sobre 5

I am a new customer who expects high standards, and I wasn't disappointed. I have only placed two orders so far and I will definitely use Bath Supermarket again in the future. The first was aided b... Ver más

Valorada con 1 estrellas sobre 5

50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc.... Ver más

Información sobre la empresa

  1. Reformas de baño

Información proporcionada por diversas fuentes externas

We are dedicated to being the UK's leading online retailer of quality bathroom products at surprisingly affordable prices.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

V poor delivery service

50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don't even know where the missing parts are. Had to cancel bathroom fitter twice now. Decent product. Rubbish service. Look elsewhere.

27 de septiembre de 2016
Opinión espontánea
Logotipo de bathsupermarket

Respuesta de bathsupermarket

Hello Tel,

We are sorry to hear about your experience. After talking to you we have agreed to refund the delivery charge and we will get the item that you are missing out to you a.s.a.p.

Apologies for the inconvenience caused.

Kind Regards

bathsupermarket.com

Valorada con 1 estrellas sobre 5

Waiting

Let's see if they amend their error...

9 de septiembre de 2016
Opinión espontánea
Logotipo de bathsupermarket

Respuesta de bathsupermarket

Hello Mr Hassan,

Our team have been in contact with you and we have cancelled off your order.

Your full refund will be back in your account in 3-5 working days for the order where double was ordered.

Sorry for the delay as we were closed for the weekend.

Kind Regards

Bathsupermarket.com

Valorada con 1 estrellas sobre 5

Ignore messages, don't answer phone

I did have 1 reply, but after this no reply to 3 emails in 3 days. Never answers the phone.

I want to return the mediocre expensive product for a refund, will have to do a card charge-back.

2 de septiembre de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc. Despite not opening the boxes for several weeks after delivery, this company were happy to replace a cistern which had been broken in transit, no questions asked, and it arrived the day after we had contacted them. The items are lovely, good quality and excellent value for money.

19 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tumbler with holder

Arrived well before expected delivery date. Good value for money. Would defiantly buy again from this site.

13 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Had chip on toilet that was delievered. They exchanged next day delivery. Toilet was great at great price. Will use again

10 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Servicce

Prices great and service great. The company dealt with some problems with my order. No fault of theirs but of their logistic company and everything was put right immediately. Even getting a loo to me within 6 hours of my first contact with them to say it was damaged. Thank you Aileen. The best judge of any company is when things don't go right and they deserve the 5 stars for the way they handled the problems.

10 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality, good service

Products are good quality, delivered when stated. One product was missed off the order, I rang the company, spoke to someone after a few rings, they sent the item the next working day. Not fitted them yet but so far so good.

9 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service.

Easy to use website. Chose your delivery date and you get notified of a delivery time. Delivered well within time slot.

6 de agosto de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent, fast delivery & good communication. Would recommend. Thank you

29 de julio de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Cannot fault the service we received an item was damaged in transit rang customer service who sent out a replacement the very next day

We would highly recommend to friends and family

28 de julio de 2016
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más