Better Business Bureau Opiniones 

This is a fake organization only there to exploit customers and business owners alike. They are the Yellow pages, they are radio, they are yelp.. it's over.

The Better Business Bureau, is a Scam. The B.B.B. is just a Non-Profit meaning they are able to keep most of the money that comes to them. They are Not a Governmental Agency but rather a Non Profit that anyone can buy or open. If you own a Business the BBB is like putting a Target on your Back. This organization built its foundation on the Backs of Business Entrepreneurs and if "SAID" business is paying the Annual Fees to the B.B.B., than "SAID" company will be treated by the B.B.B. with honor and respect towards that Individuals Company, thus allowing proper vetting of Complaints. We all know and have all Experienced there are just people out there who want to cause other people issues. It's unfortunate but people sometimes Suck- - The problem is that when a person who has not done business with a Company by means of Exchange of Money, Contract or Service - then this means that in no way should a person just be able to conduct themself with malicious intent against a business. Making false accusations that are harm a business and having not done business with that Company is deviant behavior and would normally be protected by the B.B.B. if you were to be a current member. If you are not a member than you will not be given the chance to prove falsehoods against your company which could completely Destroy all of your hard work - The B.B.B. has been sued for this and apparently is doing it again at the local office in Cleveland Ohio. I am also reporting them to the Ohio, Attorney Generals Office. I will be seeking and Attorney for possible litigation. The BBB spokes person had no interest in hearing my side of the Story and I've written them several times- They Said..>OOOH this is a good Review. - The person that left the review was given an estimate 2/3rds less than average cost - just out of the Kindness of our Hearts- thinking that we have to address individuals potential money issues. So we made a no brainier for Price. This individual called a month later and asked for a Quote Again. We - I gave her same quote and then three weeks later this individual was calling me names over the phone. She wanted us / ME to drive to her home and I refused since I had already done a Google Map of her home and also I gave price from Photos where i was clearly able to determine the more than Half off... price I GAVE her-- for this Gift - I was called names and the BBB supports this type Behavior - Everyone I know that has a business would never Join the BBB because of their track record for abuse towards companies - The BBB act as Authorities and hires non business owners as ATTACK DOGS on people who bring Value to their communities - SCREW YOU BBB

The BBB is not worth a darn. They do not follow through on complaints and i’ve witnessed them deleting all reviews and complaints against a company giving them an A+ rating.

Lol company

These people never try to really help anyone. Nothing more than a biased middle man corporation making money.

How can you be a consumer advocate and give Xfinity an A+ rating? I don't know anyone who has had Comcast / Xfinity that has anything good to say about their customer service which is almost non-existent and you cannot get through their prompts. This company is pathetic, and the old saying is "Money Talks"! My latest problem they are still taking out payments on my credit card after I canceled my serviced. I called them several times, and was told they would call me back yesterday at 3PM, NEVER. HAPPENED! The FCC or the Federal Trade Commission should step in with this company but again money talks!

There is absolutely zero point to complaining to these clowns because they will do absolutely nothing for you except likely steal your data. They have no power or authority over any company and thus are of absolutely no assistance to you. I thought this organization meant something but it is just a total joke.

Waste of time

"I would like to thank you for resolving my case. The business I had a problem with did not respond to my request until I addressed it to you. Highly recommended."

BBB used be a trusted and helpful consumer advocate. But it looks like changed recently a lot. I filed complaint against Nelnet last December, but my complaint was not able to see and BBB said only one complaint filed and closed against Nelnet. There were more complaints when I filed it. Also I wrote a review of Nelnet, there were a lot of bad reviews there too. I checked the BBB page today, it was only 5 reviews!! I can't believe it!!! Obviously BBB removed most of reviews including my review. My complaint case was closed after only two or three messages exchanged with Nelnet. It did not reach resolution, but BBB should help more to reach until complaint's desired resolution. Obviously BBB quits to do their jobs. Their job is terrible now. It's so sad we lost a good consumer advocate. We need another consumer advocate instead of BBB. Working one.

Your time is important don't waste it with this use less bbb who doesn't do nothing.
Taking the issue to the firm on my tit/le it was sorted out instantly I got my refund.

Terrible communication and closed my case when I asked a debt collector to provide proof I owe the debt. BBB is a useless company.

Started out well ended bad.

I complained about Visible to the BBB. They started a case. Verizon (not visible) responded immediately by saying they reached out to me and now "consider the case resolved". What a joke. No resolution but consider the case resolved. Of course I immediately rejected their claim to resolution stating that they merely said they were going to do something about the problem...my refund. So Verizon sent me another email, and said my phone was on the way and then told BBB that they considered the case resolved. But this time, I was not able to reject the status of "Resolved". Instead, BBB send me a thank you letter and dismissed my case. Clearly, BBB is no longer in the game to expose scam companies and protect consumers. I don't recommend using the BBB at this point. It's clear to me that they are taking money from companies that want protection. Both ABC news (2010) and CNNmoney (2015) did stories exposing pay for ratings schemes where companies are offered a plan for annual fees that could gain them better ratings under certain circumstances. Media created fake companies and paid up front to get A- ratings.

Absolute waste of time. They do nothing. All the business has to do is respond to them to keep their bbb rating! What is the point of their service since they do ZERO investigation to find out what happened.

If you use an email address to bbb review a business, according to bbb you cannot file any complaint about said business ever, which is absurd. So in my case I forgot I reviewed paypal, I with my same email filed a complaint, only to get a rejection/case closed notice from bbb; reason for, understandable. I so then what I did was, I use a different email address of mine to file a 1 and only 1 complaint as said using my different email address. Yet BBB person who I can't name ill-intentionally flagged and prematurely closes my this complaint too. A person using a different email with which one never reviewed a business can file complaints against such business - so you all know, I've done that in the past at BBB without issue. They spin in automated reason given, alleging my recentmost complaint closure as a 'duplicate', even though my complaint legit 1 and only complaint tied to email and not reviewed business with email. ... Want BBB to do the right thing and allow to be created and send my complaint ticket to business paypal for their response.

They sided with one of their business members, Tiner Properties, over me, even though I have pictures proving Tiner Properties lied and committed civil fraud. They do not care one hoot about consumers. It is just about defending their incompetent, corrupt member business.

Does anyone under 75 think that a BBB rating is a still valid way to vet a business?

Good god.

They’re like a 17 year old dog that can barely walk but still doesn’t die. Someone or something needs to put them down. It’s time. I am looking forward to the day when the BBB goes the way of the dodo. Give up BBB.

eBay, via a company called Crampton and Moore, stole £219 from my temporarily infirm mother (her situation explained to both C&M and eBay as a means to enthusing their departure from a life of theft).

I had heard about the BBB from a blogging site based in the U.S and there were good things said, and so, seeing that eBay's head office runs out of CaliforneBay I decided to approach them over the matter.

The case was open and shut. The trader had sold a DAB-radio with a mark on the case and refused to admit the fault. eBay then promised in writing that they would return the funds by a certain date but didn't when that day came. The Financial Ombudsman would not get involved with the excuse that eBay is its own marketplace and Action fraud wouldn't assist because they said that the matter comes under civil-law.

What did the BBB do? They closed the case without review. Printed proof of eBay's statement that they would refund my mother and admittance from eBay that they should have returned the funds, post-appeal, obviously too much of a threat for the State's 'good name'.

The BBB defends monopolies, it defends itself; what it doesn't do, is defend victims of fraud.

Thank you to BBB I’ve got my funds back that was holding from a Company!
I live in Italy so there was no chance for me to getting attention from the company that was holding my money despite their ToS and the company’s support was ignoring all my messages. Thanks to BBB I’ve got attention from that company and the holding funds was then released! Thank you so much to BBB!

THEY'LL EMAIL ME THAT THERE'S A RESPONSE, BUT BY THE TIME I GET TO IT, IT SAYS CASE CLOSED BECAUSE I DIDN'T READ THE MESSAGE ON TIME.
I CALLED THE WRONG LOCATION, AND THE WOMAN FROM THE CO SPRINGS OFFICE WAS VERY RUDE.
THEY'LL LATER REQUEST I FILL OUT A HIPAA FORM BUT, IT'S A POP-UP AND I CAN'T EVEN PRINT IT OUT.
IF PEOPLE WANT TO KNOW IF IT'S WORTH COMPLAINING TO THE BBB, NOT SO MUCH. NOT AFTER ALL OF THIS.