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Valorada con 1 estrellas sobre 5

it does not work a all , just a gimmick ; I try to return it but have to pay the shipping costs from Spain to UK. I sent them a video showing it does NOT work at all; worse, it leaves metal particles... Ver más

Valorada con 1 estrellas sobre 5

My order was horrible and broken. Nothing is explained on how to use this product and I'm sure it is a scam. No where does it give me an option for a return label. Extremely disappointed and I want a... Ver más

Valorada con 5 estrellas sobre 5

I have contacted BBB several times for issues dealing with property and home warranty company. They are very helpful as once the complaint is filed, the business has 48 hours to respond to the complai... Ver más

Valorada con 1 estrellas sobre 5

Totally AI. Requires sign-in to file a complaint. Signs you out, and the going-in-circles begins anew. Worthless. On the other hand, if one only wants to review a business, it's relatively easy... Ver más

1,6

Muy malo

TrustScore: 1.5 sobre 5

465 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

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(465)

100 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

BBB IS not better its worse!

I recently had an appalling experience with the Better Business Bureau (BBB), and I am convinced that this organization is nothing more than a scam that should be shut down immediately.

To begin with, the entire complaint process is a joke. The online submission form is confusing and unnecessarily complicated, clearly designed to discourage consumers from filing complaints. Even when you manage to navigate through their convoluted system, don't expect a prompt response. My complaint was met with silence for weeks, leaving me to wonder if anyone at the BBB even bothers to check the submissions.

When the BBB finally did respond, their so-called mediation efforts were laughable. They barely put any effort into holding the business accountable. It became clear that the BBB is more interested in protecting businesses than in advocating for consumers. The responses from the business I complained about were half-hearted at best, yet the BBB accepted them without question, showing a complete disregard for my concerns and a clear bias toward the business.

The most infuriating aspect of my experience is the BBB's rating system. It is utterly unreliable and misleading. I have seen businesses with numerous unresolved complaints still boasting high ratings, which makes me suspect that these ratings are influenced by factors other than actual customer satisfaction. It seems like businesses can buy their way into the BBB's good graces, further proving that this organization operates more like a pay-to-play scheme than a genuine consumer protection agency.

In conclusion, the Better Business Bureau is a scam that should be shut down. It fails to provide the consumer protection and advocacy it claims to offer. Instead, it protects businesses at the expense of consumers, with a rating system that cannot be trusted. Save yourself the frustration and avoid dealing with the BBB altogether.

11 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

BBB is a bummer…

Seems like a lot of dissatisfaction with the BBB recently. I filed a complaint and a couple of weeks later it was closed as "unresolved". If the details of my complaint aren't visible to those who may want to check out companies there is no motivation for them to be responsive.

5 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

BBB is no longer supporting customers.

I filed a complaints. I did not hear back. I called bbb after not hearing from them. I was told they had not heard back. So nothing more they
Could do. I contacted the local office of the business I was complaining about. They told me they had bought this location. Any mail not for them had been returned.
After this I contacted the office that should hav had my case. I was told to submit to them. Two weeks later I received a letter that they got no response from the company and they were closing my case.

16 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a crappy company

This is a crappy company, I have tried them twice with the same bad results. Don't waste your money. I was using them for 5 star reviews for my business. They have to verify reviews in order to post but told me they don't have time that I was not there only customer. They never followed thru w anything they promised. Bad company. 👎

31 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Charging my account after canceling

I called to cancel my subscription with them a few months ago. I just found out they never canceled my subscription and it just renewed for another year at almost $1,000. We are reviewing the audio recordings where I specifically asked them to please do not renew my subscription. They make it near impossible to cancel, saying they will send you an email but the email is actually only in your BBB account email system (which you do not get notifications for). Their entire website and system feels like it hasn't been updated since 2005, it's basically useless. I now have no trust in BBB at all and their rating system means nothing to me if I see it on someone's business. What a shame

24 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

👎❌👎❌👎❌👎 Basically Every single one of…

👎❌👎❌👎❌👎 One TRILLION PERCENT SCAM COMPANY.Basically Every single one of the better business bureaus are totally useless. All they do is make a paper trail to justify their jobs and that's it. They do nothing for the public and all they do is protect the companies that pay them their salary. I hope people know how it works. When you own a business you have to pay the better business bureau $1,000 a month to have them sponsor you or work with your business to cover up the dirty laundry that goes on in your company. They protect the business and the business pays The better Business bureau to protect them. It is the biggest sham in the world. Total sham, and the consumers get scammed , at least the companies get a little bit for their payment to the better business bureau. The consumer is getting nothing

20 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Its discustion

Its discustion, the compony has one negative review and rating A+. Are you kigging? I contacte and they got email back for complaine comtatc BBB. That what I did. Its a joke!

21 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

BBB Was So Helpful!

I first wrote to the Attorney General's Office with no satisfaction. I decided to go to the BBB and file my complaint. I was completely taken by surprise how helpful the BBB was. I filed my complaint with the BBB and within three days I heard back from the company I had issues with. I am pleased to say that I received my refund in full. With out the assistance of the BBB I would be out my $792. Thank you BBB for your honesty and faithfulness to the people and communities you serve.

20 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

100% a scam

100% a scam. Remember when businesses used to display the little A+ signs in their windows? Wow how different the early 2000s were.

Now days, the BBB is simply a scam site that extorts you for money, so that you can become "BBB verified."

You could have no bad reviews and this will list tour business as like unaccredited F. What a wad! Hope this company STOPS

1 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Legally Stealing Money shipping the wrong parts

My Reply from GRP was really weak.
Their Return Policy clearly states:
1. You pay a restocking fee
2. You pay for shipping
3. You pay for insurance
4. You pay for damages to origional shipping box considered as part of the part being sent, really that is what it says!
5. We will receive and Inspect the part and apply any additional credit reductions.
I can do the numbers and see they are making money sending me the wrong part because their drawing is simply wrong, these things do happen but GRP stands on their drawing being correct. I have no options but exposing their money making return policy, you too can experience this new brand of AI selling with return costs paid for by the buyer making money. I will go into the hole because I have no discounts with UPS and they make the buyer do all the work.
Read their return policy first before buying any product!

#1. Genuine Replacement Parts, GRP. It is almost impossible to get the right part using bad information but GRP is trying. The problem is they are making money not getting you the right part. They make the first profit on the wrong part sent, the second profit on your return and the third on selling your returned part again. Know that if you damage the original shipping box if you need to return it, they will inspect the box and part starting even more reduction of your credit reduction until there is no credit for your return but they still keep it and sell it again. Their AR # policy is thicker than the smoke they emit. They charge you for damage to the shipping box even though it was caused when shipping to you, I'm talking about any marks on the box with a pen, pencil, or sharpie or any made by the shipping company. They make you pay for shipping back and make you pay for insurance to ship back. When it arrives they inspect and charge for anything, even marks on their shipping box made with a pen.
What are the odds you can get the right part for a 10-year-old refrigerator? Slim and none, but they say you got the part ordered, the problem is their drawing and information can be wrong but they will not warranty that saying you got the part you ordered.
I got a return #, and had to fight for it, but after reading the legal document sent back it was easier to buy a new refrigerator and put a shelf where the chill drawer was then move it to the garage for extra storage.
They even had the fifth email they sent already indicating I was upset and it was AI.
They are making money sending out the wrong parts, which always happens, but they have it written for return policy so many items it would be impossible to meet them all. If you do send it back and they find anything they assess the part and start crediting you less and less. They also keep the part and sell it again as indicated by the "do not damage the original shipping box, they say it is considered part of the part after it ships and must be returned without damage.
All this time they sent the wrong part indicating the drawing shown shows you got what you ordered.
Understand if you do get the right part you will be happy if you don't get the right part they will not give you your money back!
Just writing about this has raised my BP! They are really that bad

22 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

BBB provide no help,BBB did not provide any help and closed my case

My eBay account was permanently banned without any explanation. Contacting customer support via email did not resolve the issue, as they refused to explain the reason behind the ban, leaving me with more questions than answers. Consequently, I filed a complaint against eBay on the BBB.
Half a month went by before eBay responded with an email full of empty official mumbo jumbo, offering no explanation and expecting me to accept the situation as it is. I rejected their so-called "resolution". Ten days later, eBay sent another email, barely different from the first one. Clearly, they didn't care about my complaint and showed a complete lack of respect. BBB then closed my case. When I tried to open another case, they immediately shut it down, preventing me from filing another complaint.
Throughout this entire process, BBB provided NO help. They turned a blind eye to eBay's misconduct and their irresponsible responses. Ironically, while there are numerous negative reviews on eBay's BBB page, they still maintain A- rating. I couldn't even find my own complaint there, making me wonder if it had been deliberately removed.
From my experience, the BBB isn't an organisation that helps consumers combat big companies or even a neutral entity. The authenticity of the data they provide is questionable.

6 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible company

Horrible company, Horrible customer service, Unethical.
Only help those whom pay them an boost their rating while rating everyone else bad.
Funny how they don't allow you to review them on their own website and how they don't have a google listing for reviews.

15 de marzo de 2024
Opinión espontánea

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