BBQ Barn Opiniones 

332
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I Bought a beefeater 3000e signature from this company,absolutely amazing service from the go,asked me what day and time I wanted it delivered,kept me informed all the way, quick delivery for such... Ver más

Valorada con 5 estrellas sobre 5

Having done a bit of shopping around we found that BBQ Barn offering a Sahara x13 Stainless Steel Patio heater at a good price. I had a few queries which were answered promptly by Paul, as a result... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a Char-Griller Super Pro Charcoal Grill and Offset Smoker from BBQ Barn after chatting to their online assistant who was very helpful in clarifying my questions. Product arrived quickly (... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I was impressed with the product that we bought from BBQ Barn and the prompt service and reply that a got from Paul, however, The guy in the warehouse from where we collected it from was the most mis... Ver más

Información sobre la empresa

  1. Tienda de parrillas
  2. también en la categoría
  3. Comercio
  4. Proveedor de combustible
  5. Tienda de gas y artículos relacionados
  6. Zona BBQ

Escrito por la empresa

BBQ Barn is a specialist BBQ shop with a huge range of Gas BBQs, Charcoal BBQs, Braais, Outdoor Kitchens, Smokers, Pizza Ovens and Outdoor Heaters. We carry all the major brands such as Weber, Broil King, Sahara, Whistler, Masterbuilt, Ozpig, Grill Dome, Char Griller, Drumbecue, Cozze, Monolith, Gozney and Kamado Joe. We carry modular Outdoor Kitchens as well as a full spec fully integrated Outdoor Kitchen range. Our team of experts can design your bespoke Outdoor Kitchen or find the right BBQ for your outdoor space. BBQ Barn offers an assembly service within a 50 mile radius of its warehouse in Essex (Subject to an assembly fee). BBQ Barn offers free delivery on all BBQ purchases. BBQ Barn hosts several BBQ demonstrations during the year featuring Gozney, Kamado Joe, Homefires Braai and many more. Subscribe to our newsletter and be the first to hear about BBQ Barn events, demos, sales and special offers. We pride ourselves on our customer service with a 5 Star Trustpilot rating and Google review rating. In addition BBQ Barn provides parts and accessories for all major BBQ brands. Looking to BBQ all year round, with the Solace BBQ Hut from BBQ Barn you are protected from the elements so you can showcase your pit master skills all year round. Find us at Smoke and Fire Festival or the Outdoor Living exhibition at the Excel where we show case our fabulous BBQ Huts and Outdoor Kitchens. Come and see us in our BBQ shops in Essex and Kent. Shop with us online or give us a call to discuss your BBQ requirements.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(332)

7 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good service and helpful

15 de junio de 2023
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Respuesta de BBQ Barn

Alan thank you for the review, it is much appreciated. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Many thanks.

Valorada con 5 estrellas sobre 5

Staff very welcoming and knowledgable

Staff very welcoming and knowledgable. A Kamado style BBQ is quite an investment and you want to make sure you get the one that fits your needs, as there is so much choice. We are delighted with our Kamado and use it regularly. It cooks poultry and meat so well, unbelievably tender and moist. Might even do the Christmas Turkey on it this year!

23 de junio de 2023
Opinión espontánea
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Respuesta de BBQ Barn

Mark thank you very much for the lovely review, it means a lot to us. Great choice on the Kamado, we hope you enjoy using it and if you need any tips or advice do buzz us. We look forward to seeing you back in the shop in the near future. Happy Grilling!

Valorada con 5 estrellas sobre 5

Quality product from BBQ Barn

Our second BBQ from BBQ Barn. Faye and Paul have been brilliant, so have Broil King. All of them pulled out the stops to get our new BBQ here on time. I assembled the Broil King Baron myself, just methodically go through each page of the instructions and voila. Just don't rush it! It also helps to know how it is constructed so it is easier to dismantle the parts that need cleaning. A quality product from a quality company. Look no further.

21 de junio de 2023
Opinión espontánea
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Respuesta de BBQ Barn

Thank you for taking the time to review our service and products we do appreciate it. We hope you enjoy your purchase and look forward to seeing you instore in the near future.

Valorada con 5 estrellas sobre 5

Definite BBQ Experts & great service

We called in the Leigh showroom to get an idea of the different types of BBQs available as we were fed up with our gas BBQ that just didn't give any flavour

Caitriona was our enthusiastic host who took time to explain to us the pros and cons of each type of BBQ ad what we might expect. She was very patient and clearly is very knowledgeable -and experienced!

Her advice was good- very honest and looking to provide exactly what we wanted, not trying to upsell

After some consideration we returned to buy A Kamado Joe Classic and have had some great results already.

The Kamado seems complex at first but i am already getting consistent results and understanding how to regulate temperatures and use the different elements, depending on what we're cooking. Plenty more dishes to try and really looking forward to using it as our on tandoori oven

The showroom has a massive selection of BBQs from budget up to full outdoor kitchen and the service is great so really recommend taking the time to visit if you're serious about getting that great outdoors taste and experience

15 de abril de 2023
Opinión espontánea
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Respuesta de BBQ Barn

Mike many thanks for the lovely review, we do appreciate it. We were delighted that we could assist in finding the right BBQ for you and glad to hear that you are up and running with your KJ. We look forward to seeing you in the shop in the near future. Happy Grilling!

Valorada con 4 estrellas sobre 5

Replacement ashpan

I had been trying for ages to obtain a replacement ashpan for my bbq. I found BBQ Barn's number online and gave them a call. The customer service assistant was confident and reassuring that they would be able to get me a replacement. They sent me a link to order and I got the replacement in a couple of days. Wonderful

12 de junio de 2023
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Respuesta de BBQ Barn

Rupert thank you for your review, we do appreciate it. We were delighted that we could go that extra mile to help you find the replacement part. Hopefully you are now back up and grilling again.

Valorada con 5 estrellas sobre 5

Bought a smoker and was given great…

Bought a smoker and was given great advice and support, very friendly stuff and will be returning again, great place to shop for a BBQ

7 de junio de 2023
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Respuesta de BBQ Barn

Adam many thanks for taking the time to review our customer service and experience we do appreciate it. We hope you enjoy your purchase and look forward to seeing you back in the shop in the near future. Happy Grilling!

Valorada con 5 estrellas sobre 5

Char-Griller Super Pro - great service from BBQ Barn!

Ordered a Char-Griller Super Pro Charcoal Grill and Offset Smoker from BBQ Barn after chatting to their online assistant who was very helpful in clarifying my questions.

Product arrived quickly (3 days) and was well packaged. Good price and came with a cover included.

No complaints from me!

22 de mayo de 2023
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Respuesta de BBQ Barn

Alan many thanks for taking the time to review our service, we do appreciate it. Glad to hear we were able to assist in finding the right BBQ for you, we hope you enjoy your purchase. Many thanks from all the team at BBQ Barn

Valorada con 5 estrellas sobre 5

Great staff working here who go out…

Great staff working here who go out their way to help and advise you. A great service and had my bbq delivered a few days later and paid extra for it to be put together.

21 de mayo de 2023
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Respuesta de BBQ Barn

Thomas many thanks for taking the time to review our service. It was a pleasure doing business with you and great to be able to help you start your grilling adventure. We hope you enjoy your purchase and look forward to seeing you in the Leigh on Sea shop in the near future. Happy Grilling!

Valorada con 5 estrellas sobre 5

I have been using their branch in…

I have been using their branch in Sidcup for a few years now. Always great service, advice and after care. If you need anything bbq this shop is highly recommended. Buying a bbq can be a big investment but you can buy from bbq barn with confidence.

3 de junio de 2023
Opinión espontánea
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Respuesta de BBQ Barn

Colin thank you for the review, it is much appreciated. We are delighted that you enjoy shopping in the Sidcup store and look forward to seeing you back in the shop in the near future. Happy Grilling!

Valorada con 5 estrellas sobre 5

Excellent Service

Knowledge and customer service was excellent from Faye, guiding me to what turns out to be an excellent BBQ. Will definitely return to the Sidcup shop to stock up on anything BBQ. Delivery was prompt and free.

21 de mayo de 2023
Opinión espontánea
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Respuesta de BBQ Barn

Hi Paul many thanks for the lovely review, it is really great to get this feedback from our customers. We are delighted that you are happy with your BBQ and look forward to seeing you back in the shop in the near future. Happy Grilling!

Valorada con 5 estrellas sobre 5

Great job!

Delivered our BBQ to our specification, fully assembled, late one evening just before the bank holiday weekend. Very impressed and heartily recommended.

21 de mayo de 2023
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Respuesta de BBQ Barn

Hi Brian thank you so much for the lovely review, it was a pleasure doing business with you. We hope you enjoy your grill and look forward to seeing you in our Leigh on Sea shop in the near future.

Valorada con 5 estrellas sobre 5

Delivered on time and as expected

Delivered on time and as expected. Happy with the service provided.

18 de mayo de 2023
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Respuesta de BBQ Barn

Hi Simon thank you for taking the time to give us a review, it means a lot to us. We hope you enjoy your purchase. Happy Grilling!

Valorada con 5 estrellas sobre 5

Great price for a hard to find item

Great price for a hard to find item. Free p&p and fast delivery. Brilliant.

20 de mayo de 2023
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Respuesta de BBQ Barn

Hi Sarah many thanks for the lovely review, it is much appreciated. We hope you enjoy your purchase and look forward to doing business with you again in the near future.

Valorada con 5 estrellas sobre 5

Very friendly and helpful

19 de mayo de 2023
Opinión espontánea
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Respuesta de BBQ Barn

Hi Steve thank you so much for the review we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future.

Valorada con 5 estrellas sobre 5

My order came next day all good great…

My order came next day all good great price will use bbq Barn again

15 de mayo de 2023
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Respuesta de BBQ Barn

Hi Steven thank you for taking the time to give us a review, it is much appreciated. We hope you enjoy your purchase and look forward to doing business with you in the near future. Happy Grilling!

Valorada con 2 estrellas sobre 5

Very mixed

Very mixed. Great range, lovely shop floor staff and on their advice bought a 4 burner whistler.

I wasn’t terribly happy with it. It was taking 10 mins+ to cook steak with little sear, had inconsistent heat etc, so asked for help.

Quite hard to get help. Emails unanswered for a week or more then requests for videos to prove there was a problem. Bit odd, no expressing concern etc but ok.

Engineer came round and did a little tinker. Left saying it may work better, if not he’d be back.

Then I was totally shut off. Bbq still not working properly. Cold, formal responses making it seem like I was a troublemaker (really not) and then an email saying it had been certified as fully operational by the engineer (not what he said) and by me (not true), that I was bbq ing with the lid open (only when I had to take the videos they demanded!) and I had no further consumer rights. I wrote back expressing surprise at the tone but never heard back.

So - good shop; cold, borderline offensive customer service.

5 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good informative sales team

Really good informative sales team .

All turned up well and good as promised

1 de mayo de 2023
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Respuesta de BBQ Barn

Hi Peter many thanks for taking the time to give us the Trustpilot review, it means a lot to us. We hope you enjoy your purchase and look forward to seeing you in the shop in the near future. Many thanks.

Valorada con 5 estrellas sobre 5

BBQ Barn - Thumbs up 👍

Like most people looking for a BBQ this summer, you soon realise there's a wide range of makes, models, and prices. The staff at BBQ Barn made my selection easy. They were really helpful, friendly and knew everything there was to know about BBQs.
I placed the order for the 2022 Broil King Barron, as it was £500 cheaper than this year's model. Once I placed the order, BBQ Barn called to say they made a mistake and didn't have the 2022 model in stock. As I already paid for the BBQ, they decided to upgrade it at no extra cost. It was a mistake on their part and a bonus for me. Regardless of the mixup, their customer service was excellent, and I highly recommend using BBQ Barn. You never know, you might get a free upgrade.

27 de abril de 2023
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Respuesta de BBQ Barn

Hi Adam many thanks for the lovely review, we do appreciate it. We try and go the extra mile when it comes to customer service so we were happy that we could do so for you. We hope you enjoy your Broil King gas bbq and once again thank you for the honest review. Happy Grilling!

Valorada con 5 estrellas sobre 5

Very friendly and knowledgeable

Very friendly and knowledgeable. Great place

4 de mayo de 2023
Opinión espontánea
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Respuesta de BBQ Barn

Hi Nick thank you very much for the Trustpilot review, we do appreciate it. We hope you enjoy your purchase and look forward to seeing you in the Leigh on Sea shop in the near future. Happy Grilling!

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