Miscommunication on the item description. One person tried to charge us for returning order mixup.Lost order at one point Another fixed it, so frustrating. Seemed that there were different departments... Ver más
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Consulta las opiniones de los clientes
Dwane, Thank you for the exceptional service during my visit yesterday. I’m from Wisconsin, and every year when I come to Ottawa, Capital BBQ is a must-stop destination. You and the team alway... Ver más
La empresa ha respondido
Undoubtedly what made this event memorable was Chef Michael’s personality and energy level. He is fantastic! If he brings the Weber Grill Academy back next summer we will be attending again, and br... Ver más
La empresa ha respondido
Unbelievable. They contacted me about items in my cart that I hadn’t proceeded with. We discussed the issues and we resolved the issue in two minutes. Ordered the items immediately, delivered fast and... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de Capital BBQ (BBQing.com)
Escrito por la empresa
Capital BBQ, proudly operating as BBQing.com, has been making “Backyard Heroes” since 1988. Based in Ottawa, we are Canada’s largest and most trusted destination for barbecues, smokers, outdoor kitchens, pizza ovens, griddles, fireplaces, patio furniture, and related parts and accessories.
For over 35 years, our family-run business has combined expertise, quality, and a passion for barbecue culture to help people create unforgettable moments around food and fire. Whether you are a weekend griller, a competitive pitmaster, or a homeowner designing your dream outdoor space, Capital BBQ delivers the products, knowledge, and support to make it happen.
We proudly carry the industry’s most respected brands:
Napoleon, Broil King, Weber, Traeger, Pit Boss, Louisiana Grills, Kamado Joe, Big Green Egg, Blackstone, ENO Plancha, Crown Verity, Urban Bonfire, Stoll Industries, Berlin Gardens, DCS, Lynx, Jackson Grills, Perlick, Hestan, Oven Brothers, Ooni, Alfa Forni, Blues Hog, Dekko, Dizzy Pig, Everdure, Fireboard, Halo, HPC, IR Energy, Solaira, Jealous Devil, Looft, Meat Church, Masterbuilt, Neso Grill, Pitmaster Choice Pellets, Regency, Solus, Solo Stove, Solaire, Smokeware, Spiceology, ThermoWorks, TrueFlame, Wellspring, Whiskey Bent BBQ, Xylo, Yoder Smokers, and Ted Reader.
Every brand we offer is carefully tested in our own grilling kitchen to ensure superior performance, reliability, and long-term support.
At Capital BBQ, service goes beyond sales. Our passionate team includes barbecue experts, certified technicians, and Kansas City Barbecue Society judges who provide personalized advice, dependable after-sales care, and expert support for many of the products we sell. Through BBQing.com, we ship from coast to coast, offering the convenience of e-commerce with the confidence of a specialty retailer. Customers benefit from our lowest-price guarantee, flexible financing, reliable nationwide delivery, and easy pickup or assembly options.
Those in the Ottawa/Gatineau region can also explore our expansive showroom, where products are displayed in real-life settings for inspiration and guidance.
With decades of experience, unmatched product depth, and a dedication to customer satisfaction, Capital BBQ continues to be Canada’s number one choice for premium gas grills, charcoal BBQs, pellet smokers, outdoor kitchens, fireplaces, patio furniture, and barbecue accessories.
Our promise to you
Escrito por la empresa
- We're committed to our customers!
- From expert advice to dependable after-sales care, our promise is simple: treat every customer right and help them shine at home—we create Backyard Heroes.
- Quality you can trust
- Every grill, smoker, and outdoor product we carry is chosen for performance, reliability, and lasting value.
- Trusted across Canada
- For over 35 years, families nationwide have trusted us for fair prices, fast delivery, and expert support.
Lowest Price. Guaranteed.
Shop confidently—if you find a lower price in Canada, we’ll match it, hassle-free.
At Capital BBQ (BBQing.com), your peace of mind comes first. Our Best Price Guarantee means if you find the exact same item at a lower price from an authorized Canadian retailer, we’ll match it—so you always get the best deal.
How it works
- Share proof of the lower price (photo, screenshot, or URL).
- Item must be identical (brand, model, colour/finish, size/features), new, and in original packaging.
- Competitor must be an authorized Canadian retailer, advertising in CAD, with the item in stock.
What’s not eligible
- Clearance, refurbished, open-box, auction listings, marketplace/warehouse club pricing, private quotes, limited-time bundles, or coupon-stacked offers.
- Items not sold and shipped by an authorized Canadian retailer.
We keep comparisons fair by accounting for shipping and handling where applicable. Questions? Our team is happy to help—because we create Backyard Heroes, and that starts with great value and great service.
Información de contacto
12 Grenfell Crescent, K2G 0G2, Nepean, Canadá
- 1-800-606-7879
- support@bbqing.com
- bbqing.com
Free Shipping on $999+ Orders
4,6
Excelente
3 mil opiniones
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fast shipping great product.
8 de agosto de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for your review! We're thrilled to hear you noticed our quick shipping. Your support means a lot to us—we appreciate you! Happy grilling!
Great price for what I was looking for
8 de agosto de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We're thrilled to hear you appreciate the pricing we offer our customers. Your support of our local family business means the world to us. Happy grilling!
Quick response to all my questions
Quick response to all my questions. Very helpful in getting spare parts for my BBQ. Thank you!
7 de agosto de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We're so happy to hear that you had a great experience with us—providing excellent customer service is something we truly prioritize every single day.
Your feedback means a lot, and we’re grateful for the opportunity to serve you. We hope you enjoy your new setup, and as always—Happy Grilling!
Family run business that cares.
31 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
John,
Thank you for your 5-star review and for supporting our family-owned business, we truly appreciate it!
We hope you get many more years of grilling/smoking from your Louisiana.
Best Wishes,
Quick delivery
7 de agosto de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! I'm thrilled to hear you got your order quick! Happy Grilling!
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are happy you enjoyed the service that we provided and that you got the products that you were looking for. Happy Grilling!
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review as well as the kind words. We appreciate you supporting our local family business very much. Happy Grilling
Respuesta de Capital BBQ (BBQing.com)
Merci beaucoup d'avoir pris le temps de nous laisser un avis. Nous sommes sincèrement désolés pour le retard de votre commande. Il arrive que des retards surviennent en attendant de recevoir les articles du fabricant. Nous vous remercions sincèrement de votre patience et de votre soutien continu.
Fast online order delivery
Fast online order delivery. Good selection of BBQ parts in stock.
29 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
"Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are thrilled to hear that you were happy with both our service and stock availability."
S est bien le service continuer comme ca
29 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
Merci beaucoup d'avoir pris le temps de nous laisser un avis ! Bonnes grillades !
Right product, right Price
Right genuine product, good Price, product avalability, excellent Deli very. Perfect for me!
5 de agosto de 2025
Respuesta de Capital BBQ (BBQing.com)
"Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are thrilled to hear that you were happy with both our service and stock availability."
Respuesta de Capital BBQ (BBQing.com)
"Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed the service you received. Happy grilling!"
Easy_peasy
31 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your experience with us.
Correct identification of the part needed
BBQing provided rapid guidance to the parts needed to repair my BBQ. The order and delivery were flawless.
29 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear your happy with your experience with us and that everything was flawless. Happy Grilling
Great effort to speed the delivery
Great effort to speed the delivery. Much appreciated.
29 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you got your order quick. We appreciate you supporting our local family business very much. Happy Grilling
Product as advertised
Product as advertised. Quick delivery. Supplier shows genuine interest in customer’s satisfaction.
29 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We truly appreciate your support of our local family business and are thrilled to hear you enjoyed your experience with us. Happy grilling!
Excellent service!!!!
22 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
Wow Thank you so much for taking the time to leave us a review. We are thrilled you enjoyed your experience with us. Happy Grilling
It works very well
21 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for leaving us a review.
We appreciate you supporting our local family business so much.
Happy Grilling!
The parts we purchased to convert from…
The parts we purchased to convert from propane to gas did not work
28 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
It was such a pleasure speaking with you yesterday, Stacy. I’m really glad we were able to find a resolution for you.
As mentioned, if you ever need anything, please don’t hesitate to reach out — we’re always happy to help!
Service was friendly
Service was friendly. However when I ordered my BBQ your website said it was in stock but as soon as my order was processed, I received an email saying it had to be back ordered for at least a month. And then after a few weeks, the back order time was extended.
28 de julio de 2025
Respuesta de Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear you experienced friendly service — that means a lot to us. We’re truly sorry for the delay with your order. Unfortunately, we are sometimes at the mercy of the manufacturer, and delays can be out of our control. We really appreciate your patience and understanding.
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