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We focus on BBQs, fuels and fire-ready essentials built for people who take outdoor cooking seriously. No clutter, no over-hype. Just carefully chosen kit that performs when it matters. From clean-burning charcoal to grills designed for real-world cooking, everything we offer is about better flavour, better control and better results. We keep things simple, honest and considered so you can focus on the cook, not the decisions. We are Ember & Iron.
Reino Unido
Had a small glitch on the website, told the guys and they sorted it within the hour, chucked in some free stuff and hand delivered the next day. Amazing customer service. Will definitely be my go to for BBQ stuff!
I Cant recommend these guys enough! So knowledgeable with everything Kamado Joe great advice and service was 5⭐️⭐️⭐️⭐️⭐️
Great service and prices and answered my queries really quickly. Would highly recommend and will be using in future for all my bbq needs!
I have recently purchased a Kamado Joe through Ember and Iron. The customer service was excellent from start to finish. Any questions I had when trying to decide which one to buy were dealt with so quickly. Once purchased communication was brilliant keeping me informed and on the day of delivery all went to plan. I opted for the build service with the BBQ built and all rubbish removed. Overall I'm very happy I chose Ember and Iron and will use them when I am looking to purchase additional accessories for my Kamado.
Placed an order for 2 Kamado Joe's. Constantly kept up to date with delivery, and just an excellent all round service. Will definitely be using again
The only place to get your BBQ equipment from! Amazing customer service from start to finish.
Rob was top notch and kept me informed of what was happening with my delivery throughout and was really easy to talk to on the phone when I had a question.
Respuesta de EMBER AND IRON BBQ
Thank you so much for the fantastic review. We’re delighted to hear you had such a great experience, and we’ll be sure to pass your kind words on to Rob. Keeping you informed and making the process straightforward is exactly what we aim for, so it’s great to know that came through.
Purchased a new masterbuilt 1150, everything arrived perfect and staff even went the extra mile to make sure I had my bbq by the bam holiday weekend. Highly recommended
Respuesta de EMBER AND IRON BBQ
Thank you so much for the great review. We're really pleased we could get your Masterbuilt to you in time for the Bank Holiday weekend - hopefully you had the chance to fire it up!
Brilliant experience from start to finish. The team were incredibly helpful from the initial order right through to arranging delivery at a time that suited me, which made everything seamless.
The standout for me was the butler service — having the Kamado delivered, carried through to the back of the garden, assembled perfectly, and all packaging taken away is absolute gold. No hassle, no heavy lifting, just ready to cook.
The team were professional, careful, and clearly knew what they were doing. It completely removes the usual pain of buying something this size.
Genuinely one of the best delivery experiences I’ve had — highly recommend.
Respuesta de EMBER AND IRON BBQ
Thank you very much for the fantastic review. It’s great to know our BBQ Butler Service really stood out. Having your Kamado Joe delivered, fully assembled, and all packaging removed is exactly the hassle‑free experience we aim to provide. Thank you for the recommendation, and enjoy cooking on your Kamado!
Elky was great and answered all the questions I had and ensured I got the barbecue that was right for me and the right accessories too. Now I can cook all the brilliant recipes he teaches at his bbq school.
Respuesta de EMBER AND IRON BBQ
Thank you so much for the great review. We’re really pleased Elky was able to help you choose the perfect BBQ for your needs. Enjoy your Kamado Joe, and don’t forget to check out our Recipe Hub for some inspiration, some of Elky’s recipes will be landing there very soon!
Great service provided by the Ember and Iron BBQ team. The price for my Kamado Joe Classic 2 with the accessories kit was the best I could find on the UK marketplace. Order was delivered next day by Rob Using the BBQ Butler Service, glad i did as would of taken me all day. I had a lot of advice how to use it properly, as this is my first serious smoker. Many thanks Ember and Iron BBQ
Respuesta de EMBER AND IRON BBQ
Thank you so much for the great review. We're delighted you chose our BBQ Butler Service, it's great to hear Rob was able to get everything set up for you and share some helpful advice to get you started. Enjoy your Kamado Joe, don't forget to check out our recipe Hub for some inspiration!
Incredible service. I ordered my Kamado Joe in the evening and it was delivered the very next morning — genuinely blown away by how fast and efficient everything was. I was kept updated throughout the morning on exactly where my delivery was, which made the whole process seamless and stress-free. This is how online shopping should be done. Wouldn’t hesitate to recommend. Can’t wait to fire up the Kamado Joe!
Respuesta de EMBER AND IRON BBQ
Thank you so much for the great review. We're really pleased we could get your Kamado Joe to you in time for the Bank Holiday weekend - hopefully you had the chance to fire it up and create something special.
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