BBQ Spit Rotisseries Opiniones 3470

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy to sort what I needed online quick payment methods and extra quick delivery. Items arrived very quickly and as specified. Great work guys, keep it up!

Valorada con 5 estrellas sobre 5

Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... Ver más

Valorada con 5 estrellas sobre 5

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... Ver más

Valorada con 5 estrellas sobre 5

Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through aft... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de parrillas

Sobre BBQ Spit Rotisseries

Escrito por la empresa


BBQSPITROTISSERIES

About us

BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.



Flaming Coals Offset Smoker BBQ

Escrito por la empresa

Flaming Coals Offset Smoker BBQ
https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.

Customer service guarantee, 60 day returns, 1-2 year warranties

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind 60 day returns policy on unused products from the date of purchase in case you change your mind 24-hour Monday-Saturday phone support 3 hour response time to emails 9am-5pm Monday-Saturday Online live chat support 9am-5pm Monday-Saturday Fast dispatch within 1 working day (for in-stock items) Assembly videos and user manuals to ensure you get the support you need Online Learning & Support Centre packed full of recipes and how-to guides Our own Facebook community to share ideas, tips, photos etc.

Información de contacto

BBQ Spit Rotisseries

Creating Lifelong Memories Over Charcoal!


4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good quality

Good quality. Fast delivery.

28 de abril de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!

Valorada con 5 estrellas sobre 5

Purchased products online from Bbque…

Purchased products online from Bbque Spit Rotisserie. The website was easy to navigate to help me identify the items in need. Each item chosen contained credible detailed information in how to use, maintain and best perform the product, making it fully comprehensible in how to action it during my new journey to this unknown world of bbqueing.

4 de abril de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!

Valorada con 1 estrellas sobre 5

Delivery was not as expected

Ordering was easy it was great that they bundled everything you need together, however they don’t tell you they only deliver to a depot not to your door, if you don’t have a large enough vehicle or someone to help you, there is an significant extra charge from the storage company.

26 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

Hi Tim,

Thank you for your review and for taking the time to share your feedback. It appears there may have been some confusion regarding our delivery options. We do, in fact, offer home deliveries.

During the checkout process, our website provides multiple freight options. For large orders (such as pallet shipments), customers are given the choice between home delivery and delivery to a nearby depot. The depot delivery option is often $100-$200 cheaper, which makes it a popular choice. It’s possible that the second freight option was overlooked during checkout.

After receiving your review, we tested the website using your postcode, and both delivery options are indeed available. We would be happy to provide a screenshot of this test if you would like.

We strive to make our website as clear and user-friendly as possible to help customers avoid such misunderstandings. Additionally, we send confirmation emails/text messages after an order is placed, which includes information about the delivery option chosen. We encourage customers to review this confirmation to ensure the accuracy of their order details.

We sincerely apologise for any inconvenience you have experienced.

Kind Regards
Jade D.
BBQ Spit Rotisseries

Valorada con 5 estrellas sobre 5

Product was as described

Product was as described
Delivery was very fast

25 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers.

Valorada con 5 estrellas sobre 5

Flawless Delivery To California

Customer service was among the best I have experienced in fifteen years. Prompt and thoughtful responses to my questions about the pizza tool stand I needed. Attentive follow up and follow through after that was exemplary. (You know who you are.) Then my order was processed quickly and a human - not a robot computer - kept me posted about my order as it travelled to California. Thank you all!!

24 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

Thank you so much for your review, we are happy that you are glad about our service. Thanks for your purchase.

Valorada con 5 estrellas sobre 5

Great product

An extremely good product and very fast delivery, well done.

11 de abril de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

Amazing. Thank you so much for your review.

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with. I'll be purchasing from them again. Highly recommend

20 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

Reviews like these absolutely make our day. Thank you for sharing!

Valorada con 5 estrellas sobre 5

Great product

Great product. Making good pizzas.

20 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

Reviews like these absolutely make our day. Thank you for sharing!

Valorada con 5 estrellas sobre 5

Good advice on phone

Good advice on phone. Order arrived promptly. Good quality, robust products

17 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

Amazing. Thank you so much for your review.

Valorada con 5 estrellas sobre 5

Great customer service.

Great customer service.
Fast delivery.
Highly recommend.

31 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!

Valorada con 4 estrellas sobre 5

The experience was both great and slightly bad.

The purchase experience was both great and slightly bad. I received an order confirmation, but besides that, I received 0 communication or notification that my order was being made ready until a week later when I was told that it was going to be delivered on the same day. It was very lucky that I was home that day, but in fact, I had an appointment that if I knew the delivery was coming, I would have rescheduled (but the noticed period was too late), so I wasn’t home when it arrived. However, when the delivery arrived, the driver was very helpful and patient with me.

13 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

Hi Anthony. We appreciate you taking a moment to share your experience with us!

Valorada con 5 estrellas sobre 5

Good product good price

Good comms as to the process.

9 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff with…

Friendly and knowledgeable staff with great products.

29 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers!

Valorada con 5 estrellas sobre 5

Great follow up and customer service

Went in due to an issue but Jade did a great job resolving it and then the team in the store were friendly and helped me out

28 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

comments like these make us love what we do. Enjoy!

Valorada con 5 estrellas sobre 5

the team at BBQ Spit Rotisseries are…

the team at BBQ Spit Rotisseries are awesome, 10/10 very helpful, very knowledgeable and extremely friendly. I would mot defiantly be purchasing more products from the team.

7 de marzo de 2025
Logotipo de BBQ Spit Rotisseries

Respuesta de BBQ Spit Rotisseries

comments like these make us love what we do. Enjoy!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más