Order was placed on 8/26 with standard shipping. After two weeks, my package still had no updates, unable to be tracked so I reached out with a communication ticket and texted the number provided on t... Ver más
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Consulta las opiniones de los clientes
CS team was helpful to get reorder for correct color after bear butt cancelled original, but did not get 20% discount as promised on reorder of correct color that I received on original order. Don't... Ver más
When this large, round man was about to give up on his quest for a quality camping hammock that could prevent the Earth from holding him close - along came Bear Butt. Not only did everything arrive ti... Ver más
I just love Bear Butt! I enjoy using their products because its super good quality, it’s cheap and looks so much better than any other hammock! I always love talking about this company because they li... Ver más
Información sobre la empresa
Escrito por la empresa
At Bear Butt, we provide the best portable Double Hammocks (Two Person Hammock) and Hammock Accessories for camping, hiking, sleeping, etc. Shop today!
Información de contacto
Estados Unidos
- team@bearbuttteam.com
- bearbuttteam.com
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Lack of communication
Order was placed on 8/26 with standard shipping. After two weeks, my package still had no updates, unable to be tracked so I reached out with a communication ticket and texted the number provided on the “contact” tab, still without a response in past 48hrs. I am truly excited for this product and understand shipping takes time and delays happen. I am just worried that it has been over two weeks and I keep getting advertisements from Bearbutt team, but no communication about my order since 9/26. Thank you for your time.
Still have no confirmation since Aug 11…
Still have no confirmation since Aug 11 2026 I dunno but I paid for my hammock double n nothing
Great quality, very responsive team
The hammock arrived quick, this is my second one and I absolutely love them. Great quality.
Tracking Mistake
I ordered the hammock and the extension straps which ended up coming separately. Customer service was very helpful and resolved an issue with the tracking number in a timely fashion.
Didn't get my order yet and we're…
Didn't get my order yet and we're getting the run around. We've texted customer service got no response
Great products
Great products. I use a lot of hammocks, straps and flys and Bear Butt is my preferred camp rig. Fast shipping too.
Love my hammock!!!
Supa nice hammock, love that i can fit friends and really whatever into this hammock! Color is vibrant and the cutest!
Disappointed…
CS team was helpful to get reorder for correct color after bear butt cancelled original, but did not get 20% discount as promised on reorder of correct color that I received on original order. Don't promise if you don't plan of following through. Thank you
It’s not that complicated
It’s not that complicated. I wanted hammock, you sell hammock. I give you shiny rocks, you send me hammock.
We ordered a 2 person hammock and the…
We ordered a 2 person hammock and the extra straps and only the straps were in the box. No hammock to be found, so I paid 75 dollars for a strap.
The Christmas gift that I ordered weeks…
The Christmas gift that I ordered weeks before Christmas was never shopped and I can’t get in touch with anyone. They shipped the extra straps I purchased and never shipped the hammock
Easily Navigable Website
Easily Navigable website. Easy to find products, and easy to order. Communication about shipping was spot on. What more could one want?
Rapid delivery with quality product!
When my nightly hammock snapped
When my nightly hammock snapped, I knew I needed a new double, and was weary of what was out there. Having had one of these before, and knowing they are trustworthy, I got another Bearbutt after ten years.
Your website sucks!!!
Your website sucks!!!! I emailed for help and absolutely recieved none. Won’t buy another bear butt hammock.
The shopping process took forever and…
The shopping process took forever and customer service was passive aggressive and not helpful.
Part of my order was missing and they…
Part of my order was missing and they made it right immediately
Fantastic product and customer service!!
Ordered two items, one never came, one is great.
I ordered two items, one showed up, they took a few weeks to tell me they weren't actually going to ever send me the second. I was eventually refunded, but the few weeks of confusion were frustrating!
The item I did order works exactly how I hoped and I'm a fan of it
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