beduniverse.co.uk Opiniones 

232
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought a bed from @beduniverse back in October 2025, it arrived 8 weeks later than the delivery date and it had no gas lift as per order! Customer service will not reply back to me! Wasted my money... Ver más

Valorada con 1 estrellas sobre 5

I placed my order and received my delivery confirmation a few days later. They delivery date came and went with no further update from the carrier or bed universe. I chased up with multiple... Ver más

Valorada con 5 estrellas sobre 5

The bed was delivered in exceptionally quick time and was packaged with care and consideration. The plush velvet material is soo soft and looks very high quality - we receive so many compliments on th... Ver más

Valorada con 1 estrellas sobre 5

We have ordered a bed - I’ve tried many times to get in contact to confirm a delivery date - no replies on any of their platforms or email. Apparently they have gone bust now so they have scammed man... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio

Información proporcionada por diversas fuentes externas

here we provide fantastic beds with great prices.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(232)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I am over the moon with my gas lift…

I am over the moon with my gas lift ottoman silver plush sleigh bed.
Great service from when I ordered it online. I was worried as realised that u had ordered the wrong material/colo and they replied to my email very quickly. Also I explained how u needed it asap and it was delivered within a week without paying the extra cost. It looks fantastic and our mattress fits perfectly. Great storage space underneath.
From my experience I would recommend this company 100%. Thank you Bed Universe.

29 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent purchase

An excellent purchase, fantastic quality and very sturdy bed. We purchased the Colorado bed in grey naple and it's beautiful. Speedy delivery too. Would recommend Bed Universe.

2 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous experience from start to…

Fabulous experience from start to finish with this company. Our bed arrived and was so easy to assemble. Delivery was very quick and I absolutely love it.
I chose the grey naple color and it looks beautiful. So thrilled with our new bed, thank you so much!

26 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor customer service

Bed arrived at 8pm and on first inspection looked great, however the problems arose when I tried to assemble the feet and the pistons of the ottoman. One foot wouldn't connect, and the pistons were put on incorrectly so that you couldn't connect them to the top base. Tried calling Bed Universe on numerous occasions but the phone is never answered. The only way to contact is through email or messenger. I found this frustrating as I like to talk to someone. The amount of emails back and forth to try and get this resolved was ridiculous they want photo evidence/video evidence, 'have you tried this' 'have you tried that'. Eventually they sent out an engineer to 'fix' the bed. I agreed on a 9-10am timeslot but on the day they were coming I got a call at 7am to say they would be here at 7.30am! Not ideal as we were all getting ready for school/work. They came and replaced/fixed the problems but then they tried to get me to hand over £50 in cash to them for 'fitting the bed'. Not great customer service Bed Universe. Nice bed but too much hassle if something is not right.

19 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was unsure of buying a large piece of…

I was unsure of buying a large piece of furniture as a bed online.
No need to worry whatsoever. The bed is gorgeous, communication throughout was fantastic and the service from everyone was outstanding. The quality is so much better than other high street brands I visited.
Highly recommend Bed Universe and would definitely use again.

6 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful bed

Beautiful bed, we are over the moon with it! Great communication about delivery and the quality is excellent. We will definitely be back for the next purchase.

18 de octubre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor customer service

When the delivery team arrived thy would only deliver to the hallway and not upstairs to the bedroom as requested. My wife (65years and myself 74 years) had to manhandle the bed up stairs ourselves. The bed came with the incorrect feet and one of the gas pistons was seized in the open position. I contacted customer service who sent out new feet and two weeks later still waiting for the gas piston. So fed up going to purchase gas piston from Ebay so i can use the bed!!!

18 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered a bed for my son and he loves…

Ordered a bed for my son and he loves it. It's really well made. Didn't take long to be delivered as well.
Regular updates were given and nothing was too much trouble. The delivery driver was also lovely and helpful. Would recommend. Thank you.

12 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my bed

Love my bed! We put it together within 20 minutes and it's really solid build.
I haven't put my mattress on it yet but the quality of the bed is fantastic.

20 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bed looks really nice

Bed looks really nice, lovely material and soft to touch.
Great quality! Tonnes of storage underneath and such an elegant design. We ordered the Julius winged bed in grey naples with storage.

18 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. All my questions were answered to promptly. Sent our fabric samples so I could match my decor and delivered my bed within a week
It was well packaged and Soo easy to assemble. Really well made bed and beautiful fabric " cream naple "
We couldn't be happier with the purchase and the service.

12 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic purchase

Fantastic purchase. Communication was first class from the very start. Always kept in touch and answered all my questions prior to my purchase. Bed is really high quality and exactly what I wanted. Would definitely recommend.

11 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered the Julius wings bed for my…

Ordered the Julius wings bed for my teenage son, who is upgrading from a single bed. This bed is really good quality, it has an excellent secure sturdy frame so will stand the test of time. The grey Naples color is lovely and the bed looks so much more expensive than it is. Delivery was excellent, the bed arrived in 6 days.

8 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

After ordering my son a bed back in…

After ordering my son a bed back in June. I couldn't believe how quick it came. It's great, super sturdy and quality is just amazing.
So it was my turn to have one in July, mine came within 5 days! Absolutely beautiful Julius winged bed in a king size. So easy to assemble as my son did it for me within 30mins. I would absolutely recommend Bed Universe to everyone.

5 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friggin love this bed...

Friggin love this bed.... I was unsure ordering oine but I'm so glad I did. It has gone really nicely in my bedroom. Also very sturdy bed. would definitely recommend bed universe.

30 de julio de 2021
Opinión espontánea

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