Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We stumbled across this company online and were immediately taken by their beautiful designs and how amazing their overall look and feel was. We decided to go ahead with the colorado chesterfield slei... Ver más

Valorada con 1 estrellas sobre 5

I placed my order and received my delivery confirmation a few days later. They delivery date came and went with no further update from the carrier or bed universe. I chased up with multiple... Ver más

Valorada con 1 estrellas sobre 5

I bought a bed from @beduniverse back in October 2025, it arrived 8 weeks later than the delivery date and it had no gas lift as per order! Customer service will not reply back to me! Wasted my money... Ver más

Valorada con 5 estrellas sobre 5

Lovely looking bed. Looks amazing and everything about it is just right. Got mine delivered in 5 days and I absolutely love it. Would recommend.

Información sobre la empresa

  1. Tienda de muebles para dormitorio

Información proporcionada por diversas fuentes externas

here we provide fantastic beds with great prices.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 4% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lovely looking bed

Lovely looking bed. Looks amazing and everything about it is just right. Got mine delivered in 5 days and I absolutely love it. Would recommend.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We stumbled across this company online…

We stumbled across this company online and were immediately taken by their beautiful designs and how amazing their overall look and feel was. We decided to go ahead with the colorado chesterfield sleigh bed and we couldn't be more happier with it. Amazing quality and the delivery was super quick too.

1 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No gas lift as per order

I bought a bed from @beduniverse back in October 2025, it arrived 8 weeks later than the delivery date and it had no gas lift as per order! Customer service will not reply back to me! Wasted my money on the gas lift option! Nice bed not with the speciations of the actual order.

23 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I received no goods, no update...

I placed my order and received my delivery confirmation a few days later.

They delivery date came and went with no further update from the carrier or bed universe.

I chased up with multiple emails and received no response.

I subsequently cancelled the order due to poor customer service received and failure of the company to respond to my emails chasing the delivery.

Avoid at all cost..

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER SCAMMERS!!!

DO NOT ORDER SCAMMERS!!!

Please do not order from this company. They have gone out of business but are still taking money. Report to trading standards. If you have brought contact your bank asap to start a dispute!!

21 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No one replies!

We have ordered a bed - I’ve tried many times to get in contact to confirm a delivery date - no replies on any of their platforms or email. Apparently they have gone bust now so they have scammed many people out of money but with no beds to be delivered. Absolute disgrace

21 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM HERE!

DO NOT BUY FROM HERE!

They have filed a notice with Companies House to dissolve the business by April. You won’t get your bed or your money back.

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The quality is phenomenal

The quality is phenomenal, and that too at such an affording price. Super happy with my purchase and how everything went from start to finish. One satisfied customer.

1 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't Order from This Company

My initial experience with the company was good, responsive to emails, answered all my questions. However, once the bed was purchased it went down hill. I had to chase for delivery information, when the bed finally did arrive it was the wrong bed. That was 2.5 weeks ago and they have done nothing. They ignore all my emails, despite several pleas for an update. There is no aftercare service at all. They are not a proper bed company, they are cowboys. Given the large cost of the bed I am reporting to Consumer Services' which will be passed on to Trading Standards. Please think twice before you order from this company!!!

7 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

£500 down

£500 down. No bed. No refund. No contact. Stay away from this company, 3 weeks later still nothing.

9 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The bed quality is amazing but long delivery

The bed quality is amazing, heavy and sturdy. Fabric is beautiful also. It was super simple to put together. Was not exact to the picture I ordered but fine.

Delivery did also take a lot longer than the 10 days but this may be from when the bed is made (which was the case) and not when you place order. They should highlight this as I’m sure many customers assume the beds are good to go.

27 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

ordered a bed in 2024

ordered a bed in 2024, left a gap on the side during assembly, after 3 months the side supporting the bottom panel broke, have been emailing and calling since then and have not had a response. terrible company, not recommended, inferior quality beds.

20 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am very happy with my beds

I am very happy with my beds, ordered 2 for our new house. They are exceptional in quality. Bed universe gave a wide variety of storage choices which was a massive plus! I ordered one with gas lift, and the other with drawers. The beds look and feel very strong, robust! Delivery was right on time.

2 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Beware!!

Supposed to be delivered tomorrow but will see if it arrives undamaged and is correct colour and all pieces there.

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second time ordering from bed universe

Second time ordering from bed universe. Thanks to Tom and Kez for their great work during delivery. We couldn't be happier with the 'Alfonso Linear wide panel' bed. We didn't write a review when my son ordered his, which was the 'Jasmine wide panel' bed. Both beds are extremely well made and top quality. The fabric and color options are very hard to choose from, but both our beds are in cream and stone naples fabric. Beautifully made beds, and fully satisfied customers here!

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very professional company that builds…

A very professional company that builds high quality beds. My experience in purchasing the billie plain park lane ambassador bed has been incredible, from start to finish. The bed is excellent quality, we were after a very minimal look for our new bed and bed universe did not disappoint in their large range of designs. We also purchased a very comfortable and supportive mattress. Overall we are definitely very happy with our purchases, and would love to give this company 5*s.

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would just like to leave this review…

I would just like to leave this review for the 'Adriana tall headboard piped bed frame'. I have been eyeing this bed up for a long time and finally got round to ordering it for my newly decorated bedroom. It is beautifully made, the black piped trim and the ivory plush fabric give it such an exquisite look, exactly what i wanted for my bedroom aesthetics. I am very happy with the bed, and the overall service given by Beduniverse. We did have a slight issue in scheduling delivery, as the day originally arranged I could not do. This was easily handled by their great customer service team, who gave me an alternate date without any trouble.

17 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have had a great experience…

We have had a great experience purchasing our bed from this company, the bed is made very well, and looks lovely with a modern low headboard design. I particularly like the gas lift mechanism really easy to pull up and plenty of storage. The customer service was great at handling one of the issues we had post delivery. Really not had any problems to complain about, even the delivery was very efficient and on time as promised.

18 de enero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más