I have just finished paying my IVA and I must say what a excellent experience I have had. The process was straight forward and I was kept informed throughout. It certainly was a great weight off my mi... Ver más
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I have just finished paying my IVA and I must say what a excellent experience I have had. The process was straight forward and I was kept informed throughout. It certainly was a great weight off my mi... Ver más
La empresa ha respondido
Just finished my IVA with these guys and can honestly say they are brilliant, no judgement, responsive via email if you have any issues and they make the journey very comfortable. Highly recommend 👌... Ver más
La empresa ha respondido
Ever since I made them aware I could settle my outstanding IVA they have stopped contacting me, not even the automated email response anymore. It feels like they don’t want me to pay off my balance ea... Ver más
La empresa ha respondido
Dealing with overwhelming debt and the stresses it can cause can be very overwhelming, I found Bennet Jones incredibly personal and a calm influence from start to the completion of my IVA. They list... Ver más
La empresa ha respondido
As a trusted IVA provider with over 20,000 clients, we have specialised in supporting individuals throughout their financial recovery journey for over 10 years.
18-22 Lloyd Street, M2 5WA, Manchester, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 86% de las opiniones negativas
Suele responder en menos de 1 semana
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I had a great experience with Bennett-Jones. The whole process was easy and worry free. I was kept informed all the way and communication was fantastic. I would highly recommend them.

Respuesta de Bennett Jones
When I first got transferred over the communication was great I could call to get an update on where I was standing. 8 months ago I managed to pay the remainder of my Iva off. As of today I am still waiting for Bennett jones to complete my Iva and send the remaining money to my lenders.
I have called at the end of every month and get told “there is a back log call back in a month”… as soon as I paid it was as if they had lost complete interest in me.
I am now in the process of making a formal complaint and also taken this case to the industry standard.
This is not the first complaint on trust pilot regarding this issue as I have also seen others with the same issue.

Respuesta de Bennett Jones
Super helpful staff. Helped me through all the process of the IVA and made it super straightforward. Can’t thank them enough.

Respuesta de Bennett Jones
Excellent team of people working . Helped me so much with my stress level . Highly recommended

Respuesta de Bennett Jones
Professional, quick and reliable. I'm so grateful for the help and support I received.

Respuesta de Bennett Jones
My whole experience with the team was very professional and they explained everything to me throughout my journey.

Respuesta de Bennett Jones
They made the whole process simple with no faff,
I was genuinely surprised I had no idea about how to manage, they fixed a bad situation into a solution quickly without fuss and with great understanding at every turn.

Respuesta de Bennett Jones
My experience was a relief from stress that I had over the situation I was in. An advisor was very supportive and explained everything in detail, and made sure I understood everything that was explained to me. I am now in a better frame of mind, and I know I can move forward in a better frame of mind thanks to Bennett Jones. I am very grateful for the help given. And the fact that that they are supporting me as much as they can. I am very grateful. Thank you.

Respuesta de Bennett Jones
They where friendly and extremely helpful. Took the pressure off at a very difficult time. Helped me through every step of my IVA. I couldn't imagine a better service

Respuesta de Bennett Jones
I cannot fault Bennett Jones in any way, they listened to all my needs. Advised me on what action would be best suitable to myself. I was informed of the whole process from start to finish, every detail was explained in a way I could understand & what my options would be if unsuccessful. Having my IVA approved was such a relief I genuinely feel as though a massive weight has been lifted. I would highly recommend to anyone looking to take control of their debts. All it takes is one phone call.

Respuesta de Bennett Jones
I've had no phone calls with this company since my IVA got transferred over from company which were very helpful with my needs.
I'm not sure when my IVA finishes trying to over Email how long will how have to wait.
My last review I only got one piece of paper work back.
There appeared to be a gap in people skills during my recent communication, which resulted in unnecessary confusion regarding my IVA.
There is no surprise Bennett Jones have not even commented.
When is was Gregory I chose them because there helped because of my Brain Injury, so I don't understand things like everyone else. With phone calls
Bennett Jones no phone calls just calls which are you not very helpful when I understand something.
I did not ask for any of this to happen but it did.
I didn't ask to transfer to Bennett Jones but it's happened so I'm stuck with them.

Respuesta de Bennett Jones
Did everything for us with little effort from us. Got on with the business
I’m very pleased with the outcome
Very professional

Respuesta de Bennett Jones
Been so helpful... and helped us to be able to live again!

Respuesta de Bennett Jones
Bennet Jones took over our IVA and the reason I’m giving a 3 is to be completely honest it was an easy transaction, no stress everything just continued as before.
However, it’s now been 10mths since our IVA was completed and still no completion certificate. I have sent countless emails and just been told that there is a back log or the systems haven’t been working. Aiming to be resolved in 2weeks or we will be made a priority.
We are truly getting frustrated now we never missed a payment or argued over the amount. We worked hard, tightened our budget to ensure this was paid and now we just want it all over so we can move on with our lives.
I’m truly fed up of chasing.

Respuesta de Bennett Jones
Bennett Jones have been extremely helpful and patient in sorting out my debt problem..they have been able to give me the peace of mind that has released me from depression and stress that I never thought possible..I can't recommend them enough.

Respuesta de Bennett Jones
Fantastic service, very friendly and informative

Respuesta de Bennett Jones
Excellent service,
Staff so helpful made whole process so easy ten out of ten from me.

Respuesta de Bennett Jones
Extremely helpful proceedings explained in depth and at hand throughout my proposal. Much appreciated

Respuesta de Bennett Jones
From the first day speaking with Bennett Jones everything was explained in great detail and made very clear.The whole process from start to finish was very smooth and with a great outcome.Would recommend to others to use.

Respuesta de Bennett Jones
Clear and concise explanations.No pressure.

Respuesta de Bennett Jones
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