Excellent customer service from Bentley Designs. I ordered a dining table and when it arrived the fixing screws etc were missing. I reported it by email on a Friday afternoon, Bentley very promptly re... Ver más
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Consulta las opiniones de los clientes
The item if furniture we purchased is just what we were looking for and it looks great. The delivery personnel where very good and respectful when delivering the item to our home. Thank you
La empresa ha respondido
Great experience overall! I saw these chairs on Next website and reverse image searched to find them on sale with you, 'saving' me 50% in costs. Ordered and delivered to Scotland (Sunday) within 5 day... Ver más
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Extremely happy with the item (Logan Fumed Oak coffee table) incredibly robust and very easy to assemble, most likely outlast me. Delivery guys were great and happy to bring the item up five flights o... Ver más
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Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Tienda de mobiliario para salones
- Tienda de muebles para dormitorio
Escrito por la empresa
Bentley Designs is one of the UK and Ireland’s leading suppliers of quality furniture. Enjoy unbeatable savings on premium, end-of-line, ex-display, and returned products at the Bentley Designs Outlet. Experience quality at clearance prices, brought to you by one of the market’s most trusted brands.
Información de contacto
Unit A1 Symmetry Park, Morrell Way, OX26 6GF, Bicester, Reino Unido
- 020 8833 7500
- info@bentleydesignsoutlet.com
- bentleydesignsoutlet.com
4,8
Excelente
250 opiniones
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Good prompt service and delivery
Good prompt service and delivery. Competitive prices.
20 de agosto de 2026
Respuesta de Bentley Designs Outlet
Hi Jon, thanks for your review.
We’re really happy to hear you were happy with the service, delivery and value you received from us. As a family business we value each and every one of our customers and work hard to make sure that each one of you has a good experience with us.
If you ever need anything else for your home, feel free to contact us via info@bentleydesignsoutlet.com and our team will support you throughout your next purchase with Bentley Designs Outlet.
Respuesta de Bentley Designs Outlet
Hi, thanks for taking the time to write a review.
We’re glad to hear everything went to plan.
If you ever need anything else for your home, feel free to email us at: info@bentleydesignsoutlet.com.
Easy to order Tivoli bookcases.
Easy to order the Tivoli bookcases via the website.
The company answered my phone, when I made an enquiry and were helpful.
Products arrived promotly, using Bentley's associated White Glove delivery partner.
Delivery was prompt but unfortunately the White Glove service damaged one of the shelves, whilst building the furniture. I'm going to have to try and fix that damage myself with wood filler.
Had it not been for this damage, I would have awarded 5 stars.
18 de agosto de 2026
Respuesta de Bentley Designs Outlet
Hi, thanks for taking the time to leave a review.
We’re glad to hear that our team’s service lived up to expectations and that you found the ordering process straightforward.
We’re sorry to hear about the issue during assembly. We’ll pass your feedback directly on to our delivery partner so they’re aware of what happened.
We hope you enjoy your new Tivoli bookcases, and if there’s anything our team can help with, feel free to email us at: info@bentleydesignsoutlet.com.
Excellent service and product
Ordered a headboard for the bed. It was my first time ordering from here and I’m always sceptical ordering from somewhere new. I was very pleasantly surprised with how easy it was to order and how well they kept you informed about the delivery. My item arrived earlier than predicted which was great. I am very happy with my purchase and would definitely order from here again.
12 de agosto de 2026
Respuesta de Bentley Designs Outlet
Hi Sharon, thanks so much for your lovely review.
We know ordering from somewhere new can sometimes feel like a bit of a leap, so we’re delighted your first experience with Bentley Designs Outlet was such a positive one. It’s great to hear you’re happy with your new headboard and that everything from ordering through to delivery went smoothly.
We’d love to welcome you back in the future. If you ever need anything else for your home, feel free to email us at info@bentleydesignsoutlet.com and our team of experts will be delighted to assist you.
Excellent quality chairs.
Excellent quality chairs look great in our room. Quick delivery within time stated & delivered direct to room request.
20 de julio de 2026
Respuesta de Bentley Designs Outlet
Hi Graeme, thanks for taking the time to give us feedback.
We’re really glad to hear you’re happy with your new chairs and that they look great in your space. It’s also good to know delivery was quick and that the team were able to place them in the room for you.
If you ever need anything else for your home, feel free to email us at: info@bentleydesignsoutlet.com.
Fantastic Quality
I ordered a headboard and two bedside cabinets, fantastic quality at a very good price. Easy to use web site, fast delivery. Excellent service
30 de julio de 2026
Respuesta de Bentley Designs Outlet
Hi Sarah, thanks so much for your kind feedback.
We're delighted to hear you're so pleased with your Hampstead Two Tone Headboard and bedside tables. It's lovely to know they lived up to your expectations and that you had a positive experience shopping with us.
If you ever decide to add to your Bentley Designs collection, feel free to email us at:
info@bentleydesignsoutlet.com.
Respuesta de Bentley Designs Outlet
Hi Lisa, thanks for your feedback.
We’re pleased to hear your Monroe living room furniture was delivered quickly and that everything went smoothly. We hope you enjoy your new pieces for many years to come.
Please feel free to ask our team questions via info@bentleydesignsoutlet.com if you ever decide to add to your Monroe collection (https://www.bentleydesignsoutlet.com/monroe-silver-grey-dining-/r175).
First class service
7 de julio de 2026
Respuesta de Bentley Designs Outlet
Hi William, thanks for your review.
We're glad that you had a great experience with us - our team works hard to make sure that each of our valued customers finds the process easy and our people friendly and helpful. We hope you enjoy your new Tivoli Cantilever Dining Chairs for many years to come.
If you ever decide to add to your Tivoli collection, feel free to email us at: info@bentleydesignsoutlet.com if you have any questions. The rest of the collection is available here: https://www.bentleydesignsoutlet.com/tivoli-dark-oak-dining/r105.
I have just taken delivery of a small…
I have just taken delivery of a small cupboard unit, the quality of this furniture is outstanding, so well made, we are moving into a new home that already has Bentley furniture and we wanted something to match, I can see why this furniture is chosen over other makes. Highly recommend
14 de julio de 2026
Respuesta de Bentley Designs Outlet
Hi Marianne, thanks so much for your lovely review.
We’re delighted that you are happy with your Bergen Sideboard and that it’s the perfect match for our furniture already in your new home. It means a great deal to hear such kind words about the quality of our products from a repeat customer.
Thank you as well for the recommendation. If you ever need another piece for your home, we’d be delighted to help. Please reach out if there's anything we can help with: info@bentleydesignsoutlet.com.
Respuesta de Bentley Designs Outlet
Hi Nicola, thanks so much for your review.
We’re really happy to hear you’re happy with your Kristen Media Unit and that the service and packaging impressed too.
If you ever need anything else for your home, feel free to email us at:
info@bentleydesignsoutlet.com.
The rest of the Kristen collection is available to purchase here: https://www.bentleydesignsoutlet.com/kristen-oak-light-weathered-oak-dining/r244.
Delivered earlier than expected
Delivered earlier than expected, within the time frame stated, the text message telling me it was arriving at 7am was a bit misleading it only left Birmingham at 6.28 and didn’t get to me until 10.05
9 de julio de 2026
Respuesta de Bentley Designs Outlet
Hi Anthony, thanks for your review.
We’re pleased to hear your Turin Light Oak Lamp Table reached you safely. We’ll also pass your feedback regarding the delivery communication on to our courier partner, as we’re always looking for ways to improve the experience for our customers.
If you ever decide to add to your Turin collection, feel free to take a look here: https://www.bentleydesignsoutlet.com/turin-light-oak-dining/r129.
If you have any questions or we can help with anything else then please email us at: info@bentleydesignsoutlet.com.
Repeat customer😀
This is the 2 nd order I have placed with Bentley Designs Outlet , having previously ordered a dining table and chairs. When looking to replace some more furniture I looked no further than Bentley. Ordering, communication and delivery were all first class. The furniture is very heavy, sturdy, well made, looks fantastic and is a very reasonable price. I will always look at this company for any other furniture I wish to purchase and would highly recommend it to others.
30 de junio de 2026
Respuesta de Bentley Designs Outlet
Hi Pat, thanks so much for taking the time to leave such a fantastic review.
It’s always great to hear from a returning customer, and we really appreciate you choosing us again for more pieces from the Turin Dark Oak collection. We’re delighted to hear you’ve been happy with the quality, value, and service on both occasions.
It means a lot to know that we’ll be your first stop when you’re looking for furniture in the future. If you’re thinking of adding anything else to your Turin collection, you can view the full range here: https://www.bentleydesignsoutlet.com/turin-dark-oak-dining/r128.
Thanks again & we are always on hand should you have any questions about your new pieces: info@bentleydesignsoutlet.com.
Furniture is to high standard looks…
Furniture is to high standard looks lovely delivery was careful and fast.
24 de junio de 2026
Respuesta de Bentley Designs Outlet
Hi Leanne, thanks for your lovely review.
We’re really pleased to hear you’re happy with your Renzo living room pieces and that they’ve made such a great impression. It’s also great to know the delivery was speedy.
If you’d like to expand your Renzo collection, you can view the full range here: https://www.bentleydesigns.com/renzo-zinc-dark-grey-occasional-/r176.
We are always on hand to help should you have any questions: info@bentleydesignsoutlet.com.
Excellent company.
Fast delivery, good value and advice in advance of sending the product.
15 de junio de 2026
Opinión espontánea
Respuesta de Bentley Designs Outlet
Hi Roger, thanks taking the time to write a review.
We’re pleased to hear you found the service helpful and that the delivery, value, and advice all met your expectations.
If you ever need any help with your next furniture purchase, feel free to email us at: info@bentleydesignsoutlet.com.
delivered what was ordered in the…
delivered what was ordered in the timescale you suggested well packaged
2 de junio de 2026
Respuesta de Bentley Designs Outlet
Hi Paul,
We’re glad that everything arrived as expected and within the promised timescale. Thanks for taking the time to write a review.
If you ever need anything else for your home, feel free to email us at: info@bentleydesignsoutlet.com.
Good quality furniture
Good quality dressing table and mirror arrived well packaged.
2 de junio de 2026
Respuesta de Bentley Designs Outlet
Hi Gillian, thanks for your review.
We’re really pleased to hear you’re happy with your Montreux Soft Grey dressing table mirror, and that everything arrived well packaged.
If you ever decide to add to your Montreux bedroom collection, feel free to email us at: info@bentleydesignsoutlet.com.
They were so helpful finding us the…
They were so helpful finding us the bolts we needed . So we went ahead and bought more from them . I love their furniture .
22 de mayo de 2026
Respuesta de Bentley Designs Outlet
Hi Tracey, many thanks for your kind words.
We’re glad we could help you find the spare parts you needed, and it means a lot that you came back to buy more from us afterwards.
If there’s ever anything else we can help with in the future, feel free to email us at: info@bentleydesignsoutlet.com.
Definitely 5 star in every way!
Definitely 5 star in terms of the value and quality of goods, customer service and after-sales support.
It’s not until an issue arises, that a business reveals its full level of customer service. For me, issues did occur - albeit solely the fault and responsibility of an independent courier.
To complicate matters, whilst Bentley Designs supplied the goods - the furniture was actually purchased from a different retailer. Nevertheless, Zak at Bentley Designs Outlet, provided outstanding customer support, in order to resolve the matter.
Zak endeavoured to resolve this issue in a timely manner, with excellent communication and customer service throughout. He liaised with the courier and retailer, in order to quickly offer a resolution.
Indeed, most certainly above and beyond my expectations; the next working day, Zak arranged for two (very courteous, professional gentlemen!) of his in-house team, to travel a 180 mile round journey, in order to ensure that the product was delivered and assembled to my satisfaction. Upon completion, he also took the time to contact me personally to ensure that I was completely satisfied - exceptional customer care and support!
Also, delighted with the quality of the furniture: I would most certainly recommend Bentley Designs Outlet and certainly consider them for future purchases.
19 de mayo de 2026
Opinión espontánea
Respuesta de Bentley Designs Outlet
Hi Mark,
Thanks for writing us such a lovely review. Customer feedback means a lot to our family business, and we are very grateful that you gave us the opportunity to put things right.
We are sorry again for the issues you experienced with the courier. Once we understood the situation fully, we wanted to make sure it was resolved properly and that you were left happy with the table.
We are lucky to have such a great team here at Bentley Designs, so it is lovely to hear that they were courteous and professional when they visited, and that the table has now been delivered and assembled to your satisfaction.
Thank you again for your understanding, your kind words, and your recommendation. If you ever need any advice on adding to your home in the future, feel free to email us at: info@bentleydesignsoutlet.com.
Respuesta de Bentley Designs Outlet
Hi David, thanks for taking the time to leave a review.
We’re really pleased to hear you had a great experience with us and truly appreciate the recommendation.
If you ever need anything for your home in future, feel free to email us at: info@bentleydesignsoutlet.com.
Excellent
Easy to use website. Item as described at a good price and quick delivery time. It was only a small item but very good experience.
7 de mayo de 2026
Respuesta de Bentley Designs Outlet
Hi Sally, thanks for your kind words.
We’re happy to hear everything was straightforward and that your replacement slat caps arrived quickly. Glad we could help.
If you ever need furniture for your home in the future, feel free to email us at: info@bentleydesignsoutlet.com.
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