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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Probably the best Biltong and drywors in the world. Their Boerwors is also one for the books. The staff are extremely professional and friendly. I would definitely recommend BEST BILTONG. I know they... Ver más

Valorada con 5 estrellas sobre 5

I highly recommend them, I have been buying there products for years now, we all have our own preferences for taste but one thing that is not true is that it’s awful and those that complain just cont... Ver más

Valorada con 5 estrellas sobre 5

Amazing food, well made. I've tasted some of his pies and his biltong. They are exceptional. Quality of the food, service, and the staff as well has been fantastic.

Valorada con 1 estrellas sobre 5

Have been buying for years, lived in Guildford years ago so always went inshore. Moved away then started buying online. Quality has dropped over the years The subscription is slightly cheaper but... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de entrega de comestibles
  2. Fabricante de alimentos
  3. Productos de alimentos
  4. Proveedor de productos comestibles
  5. Supermercado

Escrito por la empresa

Buy South Africa are a family run business importing, manufacturing and selling South African products in the UK. Started in 2005, we now have shops in Kingston, Guildford, Woking, Walton, Horsham and Fife. We pride ourselves in the quality of our biltong, droewors, boerewors and the value and service we offer our South African and ever growing international community in the UK. Since 2016 we have been supplying Selfridges with our biltong and droewors products. Wagyu biltong and droewors and truffle (sourced from Italy) biltong and droewors are some of their top selling dried meat products in the deli in London. Our staff love South Africa, our products and values and give their all to provide the best products and service possible.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,1

Todas las opiniones

(22)

15 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing food

Amazing food, well made. I've tasted some of his pies and his biltong. They are exceptional. Quality of the food, service, and the staff as well has been fantastic.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Probably the Best Biltong and drywors…

Probably the best Biltong and drywors in the world. Their Boerwors is also one for the books. The staff are extremely professional and friendly. I would definitely recommend BEST BILTONG. I know they have stores in Surrey (Kingston, Walton, Woking, Guildford) a store in Horsham and one in Fife (Scotland)

20 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Bilton is excellent

The Bilton is excellent, especially if you are gluten intolerant. Highly recommended. Hassle free, frictionless experience, great taste and quality. Staff were very helpful.

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I highly recommend them

I highly recommend them, I have been buying there products for years now, we all have our own preferences for taste but one thing that is not true is that it’s awful and those that complain just contact them and find a solution before giving a bad review, there staff are amazing and always friendly and will help wherever they can.
Some of these negative comments makes me wonder who is behind them.

4 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wouldn’t use these again

Wouldn’t buy again. Original biltong spice usually has a 2 year shelf life. They send with less than 3 months. Ok if you use a lot regularly otherwise avoid. Asked about This and the flippen lekka sprinkle I bought (which was clumped and damp) and was told, it’s still in date so if you don’t like it, send it back!! With the overpriced delivery charge it wasn’t worth sending back. Staff were rude and didn’t care. Would look elsewhere.

21 de abril de 2026
Opinión espontánea
Logotipo de Buy South Africa

Respuesta de Buy South Africa

The 1kg packs are really for commercial use. There was 5 months on the product, not 2. We were not aware of the Flippen Lekka issue until this feedback. We sell loads and they are sealed so unaware of any clumping as we have not had any other complaints. Our shipping is definitely not overpriced. We actually undercharge for shipping. I've just gone through the correspondence you had with my team and don't see anything rude.

Valorada con 2 estrellas sobre 5

Look out for hairs on your food!

My first time purchasing from "Best Biltong". I bought Rusks and Crunchies from them. Crunchies were a bit too hard but good enough. The rusks were not so great. There was a hair on the rusks, I sent photos and a video but got no response at all. Shows me how much they value their customers. I won't be purchasing from them again.

3 de abril de 2026
Opinión espontánea
Logotipo de Buy South Africa

Respuesta de Buy South Africa

Hi Annoyed, this is the first time I am looking at Trust Pilot. As you are anonymous, I do not know if this is an actual valid purchase complaint. We can't keep up with the amount of rusks and crunchies (name says they are crunchy) we sell and we get amazing feedback. Are you perhaps a competitor?

Valorada con 1 estrellas sobre 5

Have been buying for years

Have been buying for years, lived in Guildford years ago so always went inshore. Moved away then started buying online.
Quality has dropped over the years
The subscription is slightly cheaper but had 2 subscriptions going, delivery went from £50 free to £70, no one made us aware so been paying more for delivery. Tried another subscription for Boerewors and biltong/droewors and only the Boerewors arrived paying another £7.99 for delivery. Let’s be honest, most products can be purchased in UK e crept for imported goods.
I’ve now found another South African butcher that’s closer, maybe more expensive but quality is so much better.

13 de marzo de 2026
Opinión espontánea
Logotipo de Buy South Africa

Respuesta de Buy South Africa

I see you are still currently buying from us, so that is good. I have sent you an email requesting more information and did say if you have a problem to let us know so we can resolve it before resorting to damaging feedback. Most problems are easily solvable and it seems the delivery charge could be an app automation issue, but again easy to fix if we know.

Valorada con 5 estrellas sobre 5

Best biltong in the UK.

I bought the classic wet biltong and it was the best biltong I have bought in the UK. I bought some other products too. The shop assistant was wonderful both times. Highly recommend it. Thanks.

2 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Too expensive.

31 de enero de 2025
Opinión espontánea
Logotipo de Buy South Africa

Respuesta de Buy South Africa

What is too expensive. Unfortunately importing products is expensive, but as we import direct, we can keep our prices low by cutting out the wholesaler. I'd love to know who you are comparing us to or is this just a generalisation.

Valorada con 2 estrellas sobre 5

Worst biltong and dry wors ever.

Worst biltong and dry wors ever.
Do not order the Wagu dry wors. It was like chewing sawdust. Definitely not a South African butcher making this product. It's horrible. Way too expensive. Don't mind paying if the product is good but this was shocking.

23 de noviembre de 2024
Opinión espontánea
Logotipo de Buy South Africa

Respuesta de Buy South Africa

It is a South African butcher making the product and we supply our wagyu products to Selfridges. If it wasn't good they wouldn't purchase from us. Also their price is more than double ours.

Valorada con 5 estrellas sobre 5

Super fast delivery!

I read on here a couple of negative reviews about long delivery times, and felt compelled to write a review of my own experience. I ordered on Thursday at 10.30am, and my order was delivered by DHL Friday morning at 10am... less than 24 hours after purchase, my package was delivered! That's superb service! The delivery was free, too! Delighted!

14 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

They went above and beyond to help me

They went above and beyond to help me! I ran out of what is to me an essential food item that is local to South Africa (the clue is in the name) I told them that I was ill and struggling to eat. I told them that I had not noticed I was running low and had run out!!! This was late Thursday afternoon and, despite their stated delivery policies because it is food I received my precious parcel by early Friday afternoon. Now I call that customer service!!!!

19 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor delivery service

Poor delivery service. How can it take a couple of days to package and post 2 bottles of sauce. By the time my order does arrive it will be well over a week. Won't order again from them.

14 de diciembre de 2023
Opinión espontánea
Logotipo de Buy South Africa

Respuesta de Buy South Africa

We ship out hundreds of orders a day. We are not Amazon, but a small family run business. Most orders are delivered within 3 days of ordering. You are also ordering in December which is silly season. Couriers struggle during this time. Christmas is not the time for instant gratification

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