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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Products didn't work and, oh my goodness, attempting to return them under their 30 day rule is horrendous. They're being slippery, they're being awkward and they're telling me "facts" that just... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Evri lost my package and when I contacted customer services they responded very swiftly and sent me a replacement. They kept in touch throughout to track the package and were really polite and helpful... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. Tienda de suministros de cocina
  3. Tienda de suministros para mascotas

Escrito por la empresa

At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

247 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(247)

96 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Brill delivery but item was rubbish !

Profoam review
Quick to order and quick delivery.
But item was rubbish - never cleaned as described !
Disappointed 😞
Took a video just like advert......nothing alike , didn't cleanr hob as suggested...

15 de diciembre de 2023
Opinión espontánea
Logotipo de BestideasUK

Respuesta de BestideasUK

Hi Vicky, thanks so much for your feedback.
It's disappointing to hear about your experience with your purchase even though we get so much great feedback for this product We truly value your feedback and apologise for any disappointment caused.

We'd love an opportunity to make things right. Please contact our brilliant customer support team at contact@bestideasuk.co.uk or call us at 0800 058 4569‬ so we can look into this further. Your satisfaction is our priority.

Valorada con 3 estrellas sobre 5

I would never buy from this company…

Update- 10/12/23 The sleeve arrived yesterday, but whether I would have had this positive response without my original negative feedback on here, I am not so sure, and will never know. My opinion of not buying from this company still stands. But because I received the item I feel that I need to amend my rate for experience, as eventually I had a positive outcome.
This was orginal feedback - I would never buy from this company again. I was promised a sleeve for a doodle pad was going to be sent out as it didn’t arrive with the doodle pad. Though they have promised to send it they haven’t sent it as yet (trying to get one sent out since the 3rd Dec.)I have messaged them everyday since the 3rd and still it’s not been confirmed that it has been sent out. There messages to me are vague and just delaying. I tried to follow it up again today and they are not answering phone calls and now the messenger link I was using for them is not longer allowing me to send a message. They have opened another messenger link for household and not gifts. In my opinion they are not a professional company. It’s worrying me with regards to the fact I have sent payment details to them.

3 de diciembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Hi Claire, thanks for your feedback. We tried to update you via Facebook to no avail after we already confirmed the complementary item was on its way to you. Our phone lines are open from 10am - 4pm as well as email support. Please reach out to us via call or email and we'll be happy to make things right.

Valorada con 5 estrellas sobre 5

I had the ProFoam professional cleaner

I had the ProFoam professional cleaner.
Excellent product and was delivered very quickly.
I used this on my oven which I have been putting off for a long time. The oven came up lovely and clean and I didn’t have to use much elbow grease. Overall company and product were brilliant.

24 de noviembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Thank you so much for your review Hayley. We are really glad to hear your feedback.

Valorada con 5 estrellas sobre 5

Fab experience!

Fab experience!! Quick, safe delivery. Absolutely love my new mood lamp. Think I'll purchase another x

21 de noviembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

So excited to read your review Sammy! Thanks so much for sharing and we're glad you love it

Valorada con 1 estrellas sobre 5

Don't belive the videos taken of toys

Don't belive the videos taken of toys. They look fantastic, however, they are cheap junk. That you are overcharged for. Stay well clear.

14 de noviembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Hi Lynda, thanks for your feedback.

We're truly sorry to hear your disappointment. Our 30-day return policy is here for you if you decide to return the item. Please reach out to us at contact@bestideasuk.co.uk and we'll be more than happy to resolve this swiftly!

Valorada con 5 estrellas sobre 5

Sketch pads I…

5star given for quality of items I received , the speed of delivery and the communication we had with them . Would definitely recommend this British company .

7 de noviembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Thank you Linda! We truly appreciate your review!

Valorada con 5 estrellas sobre 5

Absolutely fantastic customer service

Absolutely fantastic customer service, I had an issue with the delivery of the 3 drawing boards that I had bought.
They contacted the courier and promised if no response would resend which they did. I didn't receive all my order but it was resolved the next day and was delivered within 24 hours.
Amazing company, I can't thank ChiChi enough. Will definitely use them again.

4 de noviembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Thanks for your kind words, Michelle! We're glad we could help with the delivery. Looking forward to serving you again soon.

Valorada con 5 estrellas sobre 5

I ordered two of the drawing boards for…

I ordered two of the drawing boards for my grandchildren for Christmas and only the pink one arrived. I contacted beatideasuk straight away and they were so helpful to get it sorted out for my grandchildren, so they sent out the blue one and it arrived yesterday which was perfect timing as my daughter is moving Friday 3rd November, so she wouldn't have got it if it was after that date, bestideasuk were absolutely amazing sorting it out for me, I honestly can't thank them enough for making 2 children very happy on Christmas morning, I am definitely going to be using them again the customer service is 100/10, what a fantastic company, thank you so much for your help and understanding of the issue you are all stars

1 de noviembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Thank you so very much Donna! Your kind words truly warm our heart

Valorada con 5 estrellas sobre 5

I had a query to which it was responded…

I had a query to which it was responded to straight away.
My concerns of the gifts purchased got resolved, it was a straight forward issue (a fault that i made, not realising)
Great company & service 👏 👌

14 de octubre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Thanks so much Karen for your kind words. Much appreciated

Valorada con 5 estrellas sobre 5

Brilliant response

We had a problem with the car we brought, the response to our request for help was very quick and positive, we have a happy granddaughter now.
Would happily recommend this company for their customer care, prompt response.
First Class Service.

16 de octubre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Thanks so much, Leslie! We are thrilled to hear that you are happy with our service.
Thank you again!

Valorada con 5 estrellas sobre 5

Great tool

Great tool, totally addicted! Great customer service too!

25 de septiembre de 2023
Opinión espontánea
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Respuesta de BestideasUK


Absolutely thrilled you're enjoying our tool and service Lizzie, thank you for the 5-star review!

Valorada con 5 estrellas sobre 5

Outstanding customer service!

Outstanding customer service!

Error with my order corrected very quickly.

Very happy to recommend this company.

18 de septiembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Thank you so much for the review, Diana! We're over the moon to hear you're happy with how quickly we sorted things out.
Your recommendation warms our hearts. 😊

Valorada con 1 estrellas sobre 5

Identical products can be bought for…

Identical products can be bought for significantly less on alternative platforms. Avoid the cheesy ADs popping up on social media

8 de septiembre de 2023
Opinión espontánea
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Respuesta de BestideasUK

Hi Mr Tice,
Thank you for sharing your feedback.

We're sorry to hear that our pricing and advertising didn't meet your expectations. Beyond the price, we hope our Prolint Remover meets your needs. Is there anything specific about the product that we can improve on for you?

Your input is invaluable, and we're here to help. We'd appreciate if you could reach out to discuss this further.
Many thanks

Valorada con 5 estrellas sobre 5

Interesting products

Excellent service and loads of interesting products. Been very pleased with all I’ve bought so far.

21 de agosto de 2023
Logotipo de BestideasUK

Respuesta de BestideasUK

Thanks so much Sheena! We really appreciate your feedback

Valorada con 5 estrellas sobre 5

Highly Recommend

I bought this when I came in to the UK for a visit and it works better than the one I have back at home in NY. I am super impressed and highly recommend. Not to mention that delivery was in 2 days

4 de julio de 2023
Opinión espontánea
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Respuesta de BestideasUK

Thanks so much for your feedback.

Valorada con 5 estrellas sobre 5

Pro Lint remover.

What a marvellous little tool, so easy to use, and does what it was made for. 100% satisfaction and results are clear to see. Well done.

27 de julio de 2023
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Respuesta de BestideasUK

Thanks so much for your feedback Stephen! Much appreciated

Valorada con 3 estrellas sobre 5

It doesn’t work on windows either side

It doesn’t work on windows either side. I wanted it to clean the glass on my balcony. The plastic bristles are too hard.

7 de agosto de 2023
Logotipo de BestideasUK

Respuesta de BestideasUK

Hi Jill, thank you for your feedback. It seems there might be a confusion with the product, as you have only ordered the Profoam - Kitchen Hob & Oven Cleaner | Fresh Lemon which is for cleaning the kitchen hobs and not for glass cleaning and also lacks plastic bristles. Kindly double-check that you've reviewed the correct product. If not, kindly contact the appropriate company.

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