BestPet.co.uk Opiniones 

2857
•
TrustScore: 2 sobre 5

1,8

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Valorada con 1 estrellas sobre 5

My order was big enough to qualify for free postage. However, instead of my parcel, I received an invoice from the post office because they had paid the letter rate rather than parcel rate. I had to... Ver más

Valorada con 5 estrellas sobre 5

Our Jack needs a Knee Operation, but due to him being overweight, the Surgeon at our Vets suggested that he needed to lose some weight. Therefore we ordered Royal Canin Obese Management DP34 Food. Hey... Ver más

Valorada con 1 estrellas sobre 5

Was let down on 3 separate occassions waiting over 10 days for goods to arrive. Not particularly impressed with reasons why and no offer of apology or free delivery to compensate. Now using another co... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks... Ver más

La empresa ha respondido

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1,8

Malo

TrustScore: 2 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 16% de las opiniones negativas

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1,8

Todas las opiniones

(2857)

7 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Eventually made good

In a delivery of 24 cans of specialist dog food, all 24 cans were damaged; but after a certain amount of discussion, BestPet replaced all the cans.

28 de mayo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

barking heads big foot range

The barking jeads big foot chicken and lamb range is great. My choc labrador is in optimum condition especially his coat and with added glucosamine supplements its great for larger breeds with tendencies to hip and joint problems. He never tires of the taste and I would thoroughly recommend this product especially as its british!

27 de mayo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fare price, easy to order!

Fare price, easy to order!
Please tho' when you ask for my review could please put down what I'm reviewing as I buy a lot of pet goods on line {:-)
Other than that!
I'll B Back!
Dave.

26 de mayo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

0.5 ml Caninsulin syringe 29G x 1/2" fixed needle

I ordered these for a friend and she says that they're excellent! Exactly the same that she buys from the Vet, but with you they're much cheaper. It becomes very expensive buying Insulin and needle from the Vet regularly, but having the needles from you now, helps a great deal!! Many thanks.

22 de mayo de 2015
Opinión espontánea
Valorada con 3 estrellas sobre 5

Always slow when a prescription involved.

I regularly order dog food and canine prescription medication from Best Pet because it is cheaper than buying locally.
I have learned to place separate orders for each item - the food always comes pretty quickly but the medication is generally not despatched until I chase it, a week after they have received the prescription. This time they have the prescription but have just sat on the order anyway.
If you ring it takes forever for the call to be answered (often to then be spoken to rudely to try another dept or that it will be going shortly. My old dog wishes they'd learn a few new tricks in pharmacy /despatch at Best Pet.

22 de mayo de 2015
Opinión espontánea
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Respuesta de BestPet.co.uk

Dear Debbie,

Thank you for your feedback - we are very sorry to hear of the issues you have had with ordering and will be investigating the matter. We can see that the order had originally been awaiting the prescription, and that the order was dispatched within 48hrs of having confirmed its receipt. We will however be reviewing our processes to ensure any confusion is avoided in future.

Although usually medication takes between 3-5 working days for delivery (once the prescription is received/processed), please rest assured we will be eliminating any delays where possible and encourage you to contact us with any further concerns and we will be able to advise.

Many thanks again.

Valorada con 5 estrellas sobre 5

fast and reliable

A straightforward ordering system, fast delivery and quality products, which are ALWAYS in stock, what's not to like?
Being able to buy Royal Canin Prescription diet for a sensitive Burmese, at a price significantly cheaper than my vet, combined with excellent service; makes Best Pet my first choice.
Oh and what's more I get free delivery!!

21 de mayo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

tablets to calm the cat.

These tablets are brilliant my cat would not go out because the cat next door kept bullying him. I gave him these tablets for a month, and the difference in him already is amazing.

20 de mayo de 2015
Opinión espontánea

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