Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Ver más

Valorada con 5 estrellas sobre 5

Marvin from Better Batt answered my email query very quickly, and I ordered straight after he gave me his advice. The product arrived much quicker than I had even hoped (even in the lead up to Christm... Ver más

Valorada con 5 estrellas sobre 5

First off it was really easy to make the order on their website. I emailed with a query and not long after I received an email in return providing me with an answer (thanks Elcana). Thereafte... Ver más

Valorada con 5 estrellas sobre 5

I have dealt with Better Batt on a couple of occasions, most recent was 24th September 2024. The warranty they offer on their batteries, is pretty outstanding. I don’t think any other battery supplier... Ver más

Información sobre la empresa

  1. Tienda de baterías
  2. Tienda de accesorios para computadoras
  3. Tienda de electrónica
  4. Proveedor de cartuchos de tóner

Información proporcionada por diversas fuentes externas

Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 11% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Betterbatt is great

Elcana gave me step by step instructions on how to troubleshoot my issues, and when a solution could not be found, a replacement was issued. Thank you!

1 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rapid response with zero hassle

I placed an order with Better Batt for a new laptop battery on Saturday, then on Sunday realized that there were additional problems with the computer that rendered it not worth fixing. I emailed Better Batt and explained the problem and cancelled the order. By 9.15am Monday I had an email from Sunshine at Better Batt advising me that the cancellation was in progress, and by 9.30am I had confirmation that the credit card refund had been processed. You can't ask for better service than that!

24 de abril de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Still waiting

Still waiting, it left Melbourne 4 days after payment, expected it to leave same day or day after payment

19 de abril de 2023
Opinión espontánea
Logotipo de Better Batt

Respuesta de Better Batt

Hi Stephen,
Your order # 50482613 was placed on the 12th of April and was packed in our warehouse the following day.

It would have normally been packed the same day if it were not for the fact that we were still catching up on the backlog after Easter.

I can see from the tracking that it still showed scans in transit in Melbourne 4 days later before being delivered to you in QLD on the 21st.

This delivery time is longer than we would have normally expected, it looks like the courier was also playing catch up after the Easter break.

Please accept our apologies that you had to wait longer than expected.

Valorada con 5 estrellas sobre 5

Shine made our experience so easy

Shine made our experience so easy. We had to return batteries we had wrongly ordered, and she organised the return of the batteries and ordered us the correct ones and sent them to us. She kept us informed as to when to expect the delivery.

14 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hopelessly slow service

Ordered 2 batteries on 26 January, it's now 4 March and finally, they are on the way.... More than 5 weeks later. That is not good service!

4 de marzo de 2023
Opinión espontánea
Logotipo de Better Batt

Respuesta de Better Batt

Hi Dan,
That doesn't sound good. What was your order number so I can look into what happened for you?

Let us know.

Thanks

Valorada con 5 estrellas sobre 5

Fast delivery. Quality service

The battery was delivered quickly. There was an issue with my order at first and I was contacted quickly to resolve it which was nice, because replacing my battery was very time-sensitive. The battery life is great. A high quality product that does the job perfectly.

9 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at betterbat were really…

The team at betterbat were really helpful in sorting out a delivery mishap. They were proactive with correcting the problem and I couldn't have expected any better. I'll definitely be back next time I need something

22 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, fast delivery, excellent product

Marvin from Better Batt answered my email query very quickly, and I ordered straight after he gave me his advice. The product arrived much quicker than I had even hoped (even in the lead up to Christmas) and my Bose SoundLink Mini speaker is now working better than ever. Would highly recommend and I will definitely use Better Batt again in the future.

13 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delighted with the service

On and off my laptop was unable to detect the battery and I was out of the Better Battery return window of 400 days from the purchase date. But I still thought of connecting with them for a solution and wasn't disappointed at all. Not only were they enthusiastic in sharing the steps to fix it but were also proactive in following up if I was able to resolve the issue. Thanks Shine for such a wonderful support. You have retained me as a customer for life.

28 de noviembre de 2022
Opinión espontánea

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