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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

John was AMAZING to work with and beyond patient! So grateful for not only his knowledge (who knew there were so many material options) but his customer service and follow up was fantastic! Thank you... Ver más

Valorada con 5 estrellas sobre 5

Better Bidders has great customer service and quality products. It's so nice to work with a company where you can talk to a live person via email or phone when needed, in fact it's even encouraged by... Ver más

Valorada con 5 estrellas sobre 5

John at Better Builders helped me to create table tents with our QR codes to our website on one side and our IG on the other. They turned out great! He was so helpful during the whole ordering process... Ver más

Valorada con 5 estrellas sobre 5

Better Bidders the place to go for auction paddles! The quality is fantastic - we only replace paddles because people like the paw print shape and take them home. John has always been a pleasure... Ver más

Información sobre la empresa

  1. Empresa de administración de eventos
  2. también en la categoría
  3. Servicio de business-to-business

Sobre Better Bidders Inc.

Escrito por la empresa

We are Better Bidders™, and we've created live-auction products that bring life and fun to auctions. If you are looking for professional auction paddles for your live auction event then you've come to the right place!

Since 2003, John Murphy has personally produced thousands of orders for his more than 4,000 (mostly) non-profit customers' fundraising gala events and paddle raises. Born from a desire to bring better tools to the marketplace for fundraising, our paddle products stand above others in unique, detailed designs, superior reusable plastics, a wide breadth of plastic options, a "missing-paddle" fill-in service, and a personal, "can do" approach to bringing your paddle ideas come to life.

At every step of your journey John is your one and only point of contact. He is it. And he does it all. No big, faceless, promotional products company or other inexperienced sign or print shop that "can" make a paddle, but rather a veteran in the live auction fundraising space with years of creative ideas, best practices, and applied knowledge beyond all others.

Trusted by Christie's Auction House, Sotheby's, and nearly every other major auction house, we bring quality and our personal touch to everything we do.

Reach out to us and find out for yourself!

John Murphy, Owner

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

630 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(630)

9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I’d give 10 stars if I could

I’d give 10 stars if I could. Great business, FAST shipping, very pleased with the product. Owner is a great guy!

23 de mayo de 2024
Opinión espontánea
Logotipo de Better Bidders Inc.

Respuesta de Better Bidders Inc.

Thanks Joshua! I'm glad we could work it out... 12 football paddles with text on them is a very small order, but I always want to make it financially possible for my customers. Just goes to show you you'll never know unless you ask. Hope they come in handy for your football draft!

Valorada con 2 estrellas sobre 5

communication wasn't strong

communication wasn't strong, product is good

16 de mayo de 2024
Logotipo de Better Bidders Inc.

Respuesta de Better Bidders Inc.

Ouch! Well, while I CAN'T agree with your sentiment here (or the pretty hurtful rating tbh) I WILL say that our communication was spot on, every time, and without delay. Though you're probably referencing the high cost of shipping and rush charge on your order, (I think you thought maybe the $100 was the shipping cost?) I DO have it noted in our order confirmation email and on the order confirmation itself, that rush charges are NOT shipping) Also, I discounted BOTH rush and shipping to the tune of $385 ($185 on the rush charge and $100 on the shipping) as a courtesy (because I'm a nice guy and I can do that). 2-day express shipping on a (large, heavy, 640 ValuePRO paddle order) 64lb package isn't cheap (like around $600) so I completely understand your frustration. We don't typically include the cost of S&H on our order confirmations or estimates because it DOES take a bunch of time to estimate and calculate. Additionally, we DON'T ever charge more than the promised shipping method, even if we had to ship it more quickly because we were behind. But I'm going to take all of this to heart and now make a point of calculating shipping ahead of time (or a close estimate) for larger orders like yours so that there aren't any surprises when the receipt comes. I think that's fair and probably a good transparent business practice anyway. Lord knows everything has gotten so stupid expensive these days, including shipping! So thank you for spurring on that change. You said you won't do business with us again in the future, but I hope you'll feel better that you affected a change here in how we do business. Thanks again-- John

Valorada con 5 estrellas sobre 5

10/10 customer service

BetterBidders despite not having the shape we wanted, accommodated us and created the custom paddle for us! Exactly what we were looking for. We look forward to working with them again.

15 de mayo de 2024
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Respuesta de Better Bidders Inc.

Hi Roxana - having a sneaker-shaped paddle for your event makes perfect sense as your event IS the "Sneaker Ball", right? Happy to make you YOUR sneaker paddle. I think that's now our 3rd style. Thanks for letting us help make your event that much better! - John

Valorada con 5 estrellas sobre 5

Highly recommend!

Quick turnaround, great communication, high quality product!

6 de mayo de 2024
Logotipo de Better Bidders Inc.

Respuesta de Better Bidders Inc.

Thanks Giana - that's what we always strive for! John

Valorada con 5 estrellas sobre 5

Helpful and easy to work with

Better Bidders has been great to work with. When we realized we needed more fill-in paddles for our event this year, John was responsive, helpful, and easy to work with and the paddles arrived right on time. Thanks again!

24 de abril de 2024
Valorada con 5 estrellas sobre 5

Repeat customer

Repeat customer. They are efficient and very reliable. On time and our paddles arrive looking great! This is our second year ordering :) We are very happy with their product.

26 de julio de 2023
Valorada con 5 estrellas sobre 5

Fundraising Auction

I worked with Better Bidders for a fundraising auction. John was extremely helpful in describing the various materials used to make their auction paddles and also sent samples. No other printing company I had researched was able to specify exactly where my money was going and the product I could expect in return. John laid everything out on the front end and was directly involved from design to execution. The paddles arrived on time, and the packaging for shipping left no chance of damage along the way. I could not have been more pleased with how they turned out and would highly recommend this company above all others.

26 de marzo de 2024
Valorada con 5 estrellas sobre 5

John is extremely efficient and fast! I got my rush order just in time.

John had lots of options, once speaking to him he was able to design and send me my order with just days time. So appreciated for meeting my hectic and crazy deadline with custom paddles!

20 de febrero de 2024
Logotipo de Better Bidders Inc.

Respuesta de Better Bidders Inc.

I really try to find the best fit and paddle solution for my customers, and knowing we really DO have many options makes it easier on our end to get you what you need to meet your budget AND help make the most $ for your cause. I hope to work with you again. - John

Valorada con 5 estrellas sobre 5

They were so helpful with my order

They were so helpful with my order. The whole process was quick and easy. They even helped me rush my order to make my event deadline! Would definitely use them again and recommend

19 de febrero de 2024
Logotipo de Better Bidders Inc.

Respuesta de Better Bidders Inc.

Glad we were able to make it work for you Sarah! The process will be even easier (and better, I promise) with our new website coming out in about 3 months. Thanks again! -John

Valorada con 5 estrellas sobre 5

Great experience

Great experience. The paddles are exactly what we were looking for and will be using for years to come.

20 de febrero de 2024
Logotipo de Better Bidders Inc.

Respuesta de Better Bidders Inc.

Thanks Sheri! Yes, your PremiumPRO3 oval paddles will certainly last you a good while. And don't forget to let us know when some go missing as we'll easily fill them in for you-- John

Valorada con 5 estrellas sobre 5

Responsive, accurate, affordable

John is responsive and personable. While this paddle business is everyday, run of the mill for him, he gets that for the end user, it may be their first rodeo. He responds to specific inquiries, sends samples, and ensures you understand the ins and outs to make well informed decisions.
There is no upsale attempts and the product is accurate to what you agree upon.
Finally, this is affordable. Regardless of whether you have a small event or huge black tie event; there are options for you.
If you're on the fence about who to use for paddles...jump on in and let John take care of you.

20 de febrero de 2024
Logotipo de Better Bidders Inc.

Respuesta de Better Bidders Inc.

Thank you Ed for your kind words. We appreciate you recognizing what we strive to achieve here every day! Look forward to working with you again- John

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