I dealt with James Tucker & couldn't be happier. He was thorough, made me aware of lots of helpful points & explained options clearly. I was most happy with the lack of hard sell, he listened & tailor... Ver más
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Consulta las opiniones de los clientes
I had a great experience setting up my life insurance policy with Better Protect. The whole process was smooth and clearly explained from start to finish. James Tucker was especially kind, patien... Ver más
I have been dealing with a member of your staff call James Tucker. From the very start James has been extremely helpful and was never forceful in his approach. He was clear and considerate and with... Ver más
Firstly you remembered to contact me following the 5 years since my squamous skin cancer clearance. Jack Luckham clearly explained my options in extending the term of my level term cover with Aviva wh... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Better Protect is one of the UK’s leading protection brokers. We are non-advised as a business and will only provide an information only service. Our aim is to make sure that you aren’t paying more than you have to for your insurance.
Insurance Broker
Escrito por la empresa
- Better Protect are one of the UK’s leading independent protection brokers
- With thirty years’ experience, our team is here to help and will discuss your options with you. We won’t pressure you with unwanted sales calls, but work hard to find the best deal online to suit your needs, and when you’re ready we’ll do everything we can to get the right cover for you and your family. We provide an information only service to make the task of finding the right insurance product as easy and hassle free as possible. * We work directly with the top insurers * Specialist discounted rates * No pressure approach. No unwanted sales calls
Request a call back
Too busy to talk to us right now but keen to find out more about our products?
Text BETTER to 84433 for a call back.
Información de contacto
Inchora Limited, Inchora House, GU14 0LX, Farnborough, Reino Unido
- 02035401860
- customerservice@betterprotect.co.uk
- betterprotect.co.uk
4,9
Excelente
1 mil opiniones
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very happy with the conversation I had…
Very happy with the conversation I had with Harvey in extending my life cover. He took the time to explain every detail clearly and answered every question I had. Also we were cut off and he rang me straight back.
7 de febrero de 2024
Opinión espontánea
Very clear
Very clear , right timing . Everything explained very well . Very happy with the product .
29 de febrero de 2024
Opinión espontánea
Review on life insurance …
Great customer service and explanations of what will be covered, when it will happen etc - very impressed !
12 de febrero de 2024
Opinión espontánea
I got a legal and general policy…
I got a legal and general policy through them, they got my name wrong and i only found out through legal and general documentation. the 02035401860 no listed on their website doesn't work and there is no way to contact they except by emails. so far they haven't replied my emails.
4 de marzo de 2024
Opinión espontánea
Respuesta de Better Protect
Thank you for taking the time to leave a review and provide the feedback to allow us to take any appropriate action and do what we can to make a positive difference. We certainly take all feedback seriously at Better Protect, and it allows us to continue our hard work to improve our standards for our valued customers.
I have double checked our records and with the insurer, I can see that we replied to you via both email and text following your initial query. Consequently, we issued both electronic and paper documentation with all of the correct information and your correct name on back in April 2024. Hopefully this should have resolved any issues that had occurred, but as always if you need anything at all, please don't hesitate to reach out.
Many thanks,
Rio Meek - Team Manager
Thank you very much very good service
Thank you very much very good service. I really appreciate your help and your work. Thank you. Take care Soni Lahora.
4 de marzo de 2024
Opinión espontánea
Lewis was exceptional
Lewis was exceptional. He explained several options which we hadn't considered, laid out all the facts and figures. He then emailed a summary of what we had discussed and followed it up with a planned phone call the next day. Very impressed indeed with the service and the way it was delivered.
29 de febrero de 2024
Opinión espontánea
Our adviser was James
Our adviser was James, and he was very patient and helpful, very pleased.
14 de febrero de 2024
Opinión espontánea
Great customer service
James was very helpful, thorough and patient with my life insurance review and application. Helpful and clear with information and found me the best product for my needs. Thank you
22 de febrero de 2024
Opinión espontánea
Excellent service
James was great. He spent time explaining all my options and got me the right policy. I have peace of mind after speaking to him. Excellent service.
29 de febrero de 2024
Opinión espontánea
My choice in choosing L&G was made easy by BetterProtect
James was polite, relaxed and informative without expressing any sales pressure. His knowledge in explaining gave me comfort in choosing an attractive life insurance package.
27 de febrero de 2024
Opinión espontánea
Caller very polite
The call I received from better protect by James Tucker was very well organised James was very knowledgeable and polite through the call lasted a while every detail about the policy was explained very well thank you James
22 de febrero de 2024
Opinión espontánea
Ease of organising
Ease of organising, product knowledge and choices.
Polite staff.
16 de febrero de 2024
Opinión espontánea
Respuesta de Better Protect
Hi Laura, we are so glad to hear that we were able to help you and that you were happy with our service! Thank you for taking the time to leave us a 5-star review!
Well respected company and great advice
Great advisor that was very helpful and made sure I got the policy that suited my needs. Well respected company that provides a good range of products.
1 de noviembre de 2023
Respuesta de Better Protect
Hi Tracie, thank you so much for such a wonderful review! We are so happy you were pleased with the service provided. We work hard to give our customers the best experience possible and are thrilled that you had such a positive one. Thank you again.
Very comprehensive in detail and no…
Very comprehensive in detail and no pressure applied a thoroughly good experience when doing insurance over the telephone.
25 de noviembre de 2023
Respuesta de Better Protect
Hi Customer, thank you so much for taking the time to leave us a 5* review! We work hard to give our customers the best experience possible and are thrilled that you had such a positive one. Thank you again.
Respuesta de Better Protect
Hi Andrew, thank you so much for taking the time to leave us a 5* review! So pleased we were able to help - You know where we are if you need us! All the best!
James Tucker was brilliant to deal with
James Tucker was brilliant to deal with. Very thorough. Fully recommend.
24 de enero de 2024
Opinión espontánea
Respuesta de Better Protect
Hi Nicola, we are so glad to hear that we were able to help you and that you were happy with James' service! Thank you for taking the time to leave us a 5-star review! All the best.
Very nice helpful Gentleman explained…
Very nice helpful Gentleman explained the procedure went through different quotes and prices which he thought would be better for me.
He couldn’t do any more than he did. Very happy thank you James Tucker.
22 de enero de 2024
Opinión espontánea
Respuesta de Better Protect
Hi Claire, thank you for your amazing 5-star rating! We are absolutely delighted that you have had a great experience with James & I will ensure to pass your lovely feedback to him. We are thankful you took the time to share your positive feedback. Best Wishes
Professional staff service
The representative staff James Tucker is very patience and calm. He speaks very detailed and never has any annoying attitude or fed up gestures over the phone which I can tell the way he talks even I ask quite a couple of silly questions. Not like my previous experience with the person impatience and fed up to answer me. Overall I would highly recommended and keep it up James. Thank you so much for your service and I have my peace of mind now as my premium I want is sorted.
18 de enero de 2024
Opinión espontánea
Respuesta de Better Protect
Hi Chan, we really appreciate you taking the time to leave such a glowing review. We are so happy you were pleased with the service provided by James. We work hard to give our customers the best experience possible and are thrilled that you had such a positive one. Thank you again & we wish you all the best!
Advisor James Tucker was very helpful…
Advisor James Tucker was very helpful and great service all round.
10 de enero de 2024
Opinión espontánea
Respuesta de Better Protect
Hi Linda, thank you so much for taking the time to leave us a 5-star review! I'll ensure to pass your lovely feedback to James. All the best!
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