Better Speech - #1 Online Speech Therapy Opiniones 

99
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'm so thankful I found Better Speech! As a homeschool mom I'm always looking for ways to improve my child's language skills, but sometimes it goes beyond our capability. When I sought out speech t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Adriana was incredibly patient and helpful when my stroke got in the way of my memory. Not only did we work through many different kinds of memory tests and exercises together, but also she helped me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have the best speech therapist ever Mary Martineau. She took the time to make my speech therapy sessions fit my physical needs. I'm a five year throat cancer survivor and have speech as well as swal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Better Speech is a great program that is easy to use from home and anywhere online. Shannon was amazing at engaging our shy son - and building on their relationship each session! Her commitment to kno... Ver más

La empresa ha respondido

Información sobre la empresa

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Better Speech provides affordable, convenient and effective online speech therapy for children and adults. We are helping people communicate at their best. Get matched with a licensed speech therapist and Improve communication skills from the comfort of your home. ___________________________________ Get a FREE Speech Therapy Consultation >> ___________________________________ Our speech therapists are all licensed and certified, with ~10 years of experience. We cover every state in the USA. We offer speech therapy services for children and adults. When you join Better Speech, your therapist will listen to your speech and evaluate your needs. They will create a customized program to achieve your goals in the most effective and enjoyable way! Speech therapy is an assessment of a child’s speech and language competence, performed by a SLP (Speech-Language Pathologist), coupled with treatment of any speech disorder, language disorder, or communication problem that would inhibit the child from speaking as a person would without a speech condition. Speech therapy can help children with speech and language disorders conquer their speech issues through practice and repetition, giving them the confidence to carry on normal conversations in everyday life without the fear of embarrassment. ___________________________________ Get a FREE Speech Therapy Consultation >> ___________________________________


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3,5

Medio

TrustScore: 3.5 sobre 5

99 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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3,5

Todas las opiniones

(99)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Shelby was wonderful and extremely…

Shelby was wonderful and extremely knowledgeable.

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Darius,

We're so glad to hear you had such a positive therapy experience with Shelby. She's one of the best therapists we have!

Wishing you all the best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Easy to get help on the go

Easy to get help on the go. Their online sessions work flawlessly and you'll see fast results after you enroll.

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Dan,

Glad to hear you found your therapy to be convenient and flawless. Feel free to reach out if you ever need us again in the future!

Thanks,
The Team at Better Speech

All the best,
The Team at Better Speech

Valorada con 1 estrellas sobre 5

Misleading business practice

My experience with better speech was a terrible one. And it mainly relates to the company’s pricing policy. They have you choose a subscription tier just to have the first paid consultation with the therapist (not the free consultation). So if after the consultation you don’t decide to go with them, or for some reason don’t want to start the therapy right away, they quietly charge you every week, even if you actually don’t use the service. In my case, I didn’t realize what they were doing until a month later when I looked through my credit card statement. By then I was charged $67 a week x 4 weeks.
The worst part is when I contacted customer support for this issue, they gave me such a hard time, citing in their terms of use that they don’t give out refunds, etc. It took a lot of effort and a lot of frustration and even threatening to finally get them to issue refunds. But it did feel like there was some fraudulent and misleading practices from better speech, and they are not exactly there to provide a good customer experience, but was more about making a profit. The platform and the therapist work separately and do not communicate well with each other, resulting in this situation.
Frankly, after this experience, I’d run another way from this company. Yes their marketing feels personal from the founder, and they continue sending you some really heart felt emails and messages, but their misleading business practice and pricing strategies can make you fall prey to them once you give them your credit card number. Be very very careful with better speech. For me it was a really bad experience and it resulted in not getting service for my son’s speech problems.

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Rita,

We take your feedback seriously and are always looking to improve. We have thousands of happy customers who have had no issues with our pricing policy.

We did resolve this issue for you back in April by providing all the necessary refunds as soon as they were requested. I’m happy we were able to resolve this for you!

We do have a 100% money back guarantee after the first session. If for whatever reason you decide not to move forward, simply contact our customer service to get a full refund. In your case it appears you were not aware that you joined a membership service until several weeks had past, which caused the delay in refunds. I’m glad to hear we were able to clear that up for you!

Thank you, again, for your feedback!

Warmly,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Adriana was incredible

Adriana was incredibly patient and helpful when my stroke got in the way of my memory. Not only did we work through many different kinds of memory tests and exercises together, but also she helped me gradually regain my confidence, so that I could restart daily activities such as driving. Our last session was today, but some of the tools she taught me, like keeping a daily memory journal, I will probably do for the rest of my life. Thank you so much, Adriana!

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Yumi,

We're glad to hear about the speech progress you had with Adriana. We couldn't be happier for you to use the knowledge you learned from her in the future.

Best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Loved my Therapist

Loved my Therapist. She helped me out greatly.

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Daniel,

We're happy to hear you made such wonderful progress with your therapist at Better Speech! Let us know if we can ever be of service in the future!

All the Best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Great therapist🙏🏽🔥

Great therapist🙏🏽🔥! Personable with actionable feedback. Always punctual, as well as flexible. I’m pleased.

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Brandon,

We are thrilled to hear your positive experience with our therapist. Our goal is to provide the best service possible at Better Speech!

Wishing you all the best,
The Team at Better Speech


Valorada con 5 estrellas sobre 5

Highly Recommend

Erica was fantastic! She did a great job working with our kiddo and was extraordinarily patient while working on challenging skills over Zoom with a 4 year old (who isn't always super focused)! She was super kind, amicable, and very attentive to our kiddo's needs and areas of strength and opportunity!

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Michelle,

We're so happy to hear about your kiddo's fantastic experience with Erica. She's one of the best therapists we have!

All the Best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

A company that cares about access to…

A company that cares about access to therapy.

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Jessica,

It is our goal to help you communicate at your best. Let us know if we can ever be of service in the future!

All the Best,
The Team at Better Speech

Valorada con 4 estrellas sobre 5

Simple and Effective

Is a simple and very effective service... reccomendable

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Pablo,

We appreciate your positive review on how effective our service is! Feel free to reach out if you ever need us again in the future!

Thanks,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

BetterSpeech has phenomenal speech…

BetterSpeech has phenomenal speech therapists. They have an awesome and accommodating team to take care of all your special needs. Programs are individually tailored for both Kids and Adults. Highly recommend.

14 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Amritha,

We're thrilled that our therapists were able to provide you with such fantastic speech therapy experience!

Warmly,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Better Speech is dedicated to assisting…

Better Speech is dedicated to assisting anyone who requires speech therapy. Their goal is to help people communicate at their best. Session scheduling is simple and easy, and you can complete each session from the comforts of your own home. It has been proven that teletherapy can be as effective as in-person therapy. Excellent work Better Speech!

13 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Mary,

We're so glad to hear your positive experience with Better Speech and for finding our therapy sessions convenient and effective!

Wishing you all the best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

easy and super helpful

This service is so easy, i signed up, got a therapist and got to set up an appointment right away that worked with my schedule. so glad to see that services like speech therapy are finally catching up to the rest of the convenience age!
therapy is great, i can't believe how many good tips, exercises and methods in just the first session. really recommend it!

13 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi,

We're glad you had such a positive experience with Better Speech and that you found the therapy convenient and flexible!

Wishing you all the best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Great company

Great company! The therapists are highly driven and experienced. I love the activities available for kids. They are very motivating and helps to keep the session fun!

13 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Kirstin,

Glad to hear that your therapy experience was motivating and fun. Feel free to reach out if you ever need us again in the future!

All the best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Highly recommend

Excellent service by a professional therapist

13 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Haikal,

Thanks so much for the glowing review! We couldn't be happier for your great experience with our therapist.

Best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Great therapists who really care about…

Great therapists who really care about their work! Better Speech is really convenient since it can be done from anywhere!

13 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Joy,

Thanks for taking the time to leave us such a positive review. We strive to provide affordable, effective, and convenient speech therapy! Our therapists really do care about their clients!!

Warmly,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Excellent service!

13 de junio de 2022
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Santiago,

Thank you for taking the time to leave us a review! We're so happy to hear about your great experience with us!

Best,
The Team at Better Speech

Valorada con 5 estrellas sobre 5

Better Speech had been my partner for…

Better Speech had been my partner for months in my goal to improve my speech. I have stuttering problem. I have the words to say but as soon as I start speaking, I stutter and people had difficulty understanding me. After a couple of months therapy and speech practices, I confidently say that I have greatly improved and have gained confidence in speaking. Thank you Better Speech especially to my speech therapist Susan.

16 de mayo de 2022
Opinión espontánea
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Sam,

We're thrilled to hear about your progress after working with Susan! We're happy to help! Feel free to reach out if we can assist in the future!

Warmly,
The Team at Better Speech

Valorada con 1 estrellas sobre 5

Absolute scam

Absolute scam. I signed up for the video library to work on my lisp, but the resources are not suitable for adult speech therapy. I have a hard time believing they'd be useful for anything. But the biggest issue is I cannot cancel my subscription! There is no option to do so on their website, and they have not responded to phone calls or emails. I've had to repeatedly dispute the charges through my bank and will be trying to find a solution to block future charges as well.

9 de febrero de 2022
Opinión espontánea
Logotipo de Better Speech - #1 Online Speech Therapy

Respuesta de Better Speech - #1 Online Speech Therapy

Hi Corrina,

I'm sorry to hear that you had some tech issues with our Practice Library back in November. Our library has since been updated and these glitches are no longer occurring. Thousands of our customers are using our online games and activities and giving them 5 star reviews!!

Our customer service team is always happy to help. You can reach us at info@betterspeech.com or via phone at 919-589-7941.

I'm happy to hear this issue has since been resolved as we issued refunds for ALL charges.

We appreciate your understanding in this matter.

Warmly,
The Team at Better Speech

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