Dr. Steve and Chris in Florida couldn't care less about your pet. Be forewarned. They care more about vacations, and days off work, instead of providing medical care. Besides the prices being hyper-in... Ver más
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Consulta las opiniones de los clientes
Dr. Rensema and his assistant, Adire (sp?), were professional and relaxed throughout the yearly exam of, Solo, our 90 lb Belgian Malinois. Solo remembered Bryan, (Dr. Rensema) from past visits, and... Ver más
DVM Scott Perry has provided well measured advising again and again. Our adopted field retriever has met with very favorable outcomes following careful oversight well informed with Dr Perry's co... Ver más
La empresa ha respondido
Dr. Tunison was attentive, understanding, and very caring. This was my first time using a mobile vet service. My little guy has a hard time with anxiety since he lost his eyesight last year. This serv... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
BetterVet operates on the principle that pet healthcare should be convenient, comprehensive, and compassionate. By offering mobile veterinary services, BetterVet eliminates the need for stressful trips to the veterinary clinic, making it easier for pets to receive the care they need in the comfort of their own home. Services offered by BetterVet typically include: Wellness Exams: Routine check-ups to assess the overall health of pets and to detect any potential health issues early. Vaccinations: Essential immunizations to protect pets from various diseases. Sick Visits: Consultations and treatments for pets experiencing illness or discomfort. Chronic Disease Management: Ongoing care for pets with chronic conditions such as diabetes, arthritis, or heart disease. End-of-Life Care: Compassionate euthanasia services in the privacy and comfort of the pet's home, allowing for a peaceful farewell. Diagnostic Services: Including blood work, urinalysis, and fecal tests, often with on-the-spot results due to mobile laboratory capabilities. Pharmacy and Prescription Services: Direct delivery of medications, making it convenient for pet owners to receive what their pets need promptly. Technology Integration BetterVet leverages technology to enhance its services and customer experience. This includes: Mobile App and Online Booking: An easy-to-use platform for scheduling appointments, accessing pet health records, and communicating with the veterinary team. Telehealth Services: Virtual consultations for pet owners seeking advice or follow-up care without the need for an in-person visit. Geographic Reach BetterVet started with a focus on serving specific areas but has been expanding its reach to cover more regions. The goal is to provide accessible mobile veterinary care to pet owners in various cities and towns, offering a convenient alternative to traditional veterinary clinics. The Team BetterVet's team consists of licensed veterinarians and veterinary technicians who are passionate about animal health and committed to providing the highest level of care. The mobile nature of the service allows these professionals to spend more quality time with each pet and owner, leading to personalized and thorough care. Mission and Philosophy BetterVet's mission is to make veterinary care more accessible, less stressful, and more convenient for pets and their owners. The company believes in treating every pet as if it were their own, with a focus on preventive care, education, and transparency. Customer Experience BetterVet places a strong emphasis on customer experience, aiming to make every interaction positive and stress-free. This includes flexible scheduling, transparent pricing, and compassionate service from every member of the team. Environmental and Social Responsibility While specific initiatives may vary, mobile veterinary services like BetterVet often contribute to reduced carbon footprints by decreasing the number of vehicles traveling to veterinary clinics. Additionally, they may engage in community outreach and education programs to promote pet health and welfare. For the most current information on BetterVet, including services offered, areas served, and booking procedures, it's best to visit their official website or contact them directly.
Información de contacto
60 Massachusetts Ave, 02115, Boston, Estados Unidos
- (888) 788-1165
- support@bettervet.com
- bettervet.com
4,4
Excelente
226 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Vets who truly care
Vets who truly care, knowledgeable and take time to explain everything. I had a pleasure meeting doctor Kuppek and her assistant and was blown away by their professionalism and how they handle their cats patients, as well keeping in touch with labs updates.
Reaching out to BetterVet customer support with some extra questions was pretty easy as well.
So far I have had a great experience and glad that I found a mobile healthcare provider for my cats.
26 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Tamara,
We're so pleased to hear about your great experience with Dr. Kuppek, her assistant, and the rest of the BetterVet team. It's wonderful that their care, knowledge, professionalism, and communication made such a positive impression. Keeping you informed and involved in your cats' healthcare is a priority for us, and we're glad this was reflected in your interactions with both our veterinary and customer support teams. 🐱💼
Thank you for choosing BetterVet for your mobile healthcare needs. We're delighted to have you and your cats as part of the BetterVet family and look forward to continuing to provide you with high-quality care.
They were very pleasant and easy to…
They were very pleasant and easy to talk to. This home visit is so more convenient than going to the vets!
26 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
It's great to hear that you found our team pleasant and easy to talk to during your home visit. We're thrilled that the convenience of our service made a positive difference compared to traditional vet visits. Making veterinary care as stress-free and accessible as possible is what we strive for at BetterVet. 🏡🐾
Thank you for sharing your experience. If you have any more questions or need further assistance, we're just a call or message away.
Great experience with my nervous dog
I had a wonderful experience with Dr. Melissa White and Brooke! My rescue dog is wary of new people and clinical handling, and they were so skillful, patient, and compassionate in their approach to working with my pet.
26 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Kaitlin,
Thank you for sharing your wonderful experience with Dr. Melissa White and Brooke! We're so pleased to hear about their skillful, patient, and compassionate approach, especially with your rescue dog who is wary of new people and clinical handling. Understanding and patience are key in making veterinary visits positive for nervous pets, and it sounds like Dr. White and Brooke mastered this beautifully. 🌟
We're here to support you and your pet whenever you need us, with the same level of care and compassion you experienced.
Great home vet visit
Dr. White and Brooke really kept my dog calm which was not easy. They explained everything to us and did a great job. I would recommend bettervet to other pet owners.
M
22 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Richard,
We're delighted to hear about your positive home vet visit with Dr. White and Brooke, especially how they managed to keep your dog calm and well-informed throughout the process. It's our goal to provide care that not only meets the needs of our furry patients but also ensures their humans are comfortable and understand every step of the way. 🏡🐕
Thank you for recommending BetterVet to other pet owners. It means a lot to us, and we're here to deliver the same great service to anyone in need.
Phenomenal in-home veterinary care
The service provided by BetterVet was fantastic! Most impressed with their immediate response to my appointment request. Concerned with the symptoms I listed in the intake form, the Vet texted me and offered to see our pet same day. Upon arrival, we learned that the mobile unit carries medication for common issues. The Vet was able to provide us prescription medications in-home thereby eliminating a trip to the pharmacy which sped up
getting pain relief started for our furbaby. By the next day, he was feeling better!
I subscribed to one of the BetterVet wellness plans for future treatment. Very affordable options for our senior dog. Overall A+ service!
18 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Cora,
Thank you for sharing such a phenomenal review of BetterVet's in-home veterinary care! We're delighted to hear that the immediate response and same-day service made a significant difference for your furbaby, especially in terms of quickly starting pain relief. Our goal is to make veterinary care as convenient and effective as possible, and it sounds like we were able to do just that for you and your pet. 🌟
We're also thrilled that you've subscribed to one of our wellness plans, especially with the options available for senior dogs being both affordable and beneficial for ongoing care.
Your A+ review means the world to us, and we're here to continue providing top-notch service whenever you need us. Thank you for choosing BetterVet for your senior dog's care.
No more stress!!
I have been loyal to our previous vet for 18+ years and loved the care they provided, but our girl needed a lower stress option and I am so glad we called BetterVet. The team was great from the initial chat and intake, to scheduling, to the visit later that same day. They were kind, patient, professional and respectful of my elderly and anxious dog's space and emotional state. I didn't realize how stressful it had become to take my dog to our traditional vet until this visit by BetterVet... It removed so much tension from both me and my dog. I can't recommend Dr. Elkins and Neff highly enough.
21 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Amie,
Hearing about your positive shift to BetterVet for a lower stress option for your girl is incredibly rewarding for us. It sounds like Dr. Elkins, Neff, and the entire team provided the kind, patient, and professional care we always strive for, especially for pets who are elderly and anxious. 🌈
We're so glad to know that our service helped remove tension and made the veterinary care experience so much better for both you and your dog. Your recommendation means a lot, and we're here to continue providing the gentle, respectful care your dog deserves.
Thank you for trusting us with her care and for being such a supportive pet parent.
BetterVet
Dr. Gollum was extremely knowledgeable and patient with my nervous cat. His tech was also very reassuring and ready to help. Very well prepared duo. I don’t have enough good things to say about the service we received :)
22 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
It's fantastic to hear such positive feedback about Dr. Gollum and his technician. We're thrilled that they could provide a reassuring and well-prepared service for your nervous cat. Knowing they made a positive impact and left you with nothing but good things to say really highlights the dedication and care we aim to deliver at BetterVet. 🐱💖
Thank you for taking the time to share your experience. We're here for whatever you and your furry friend might need in the future.
Dr Galligher Does a great job
Dr. Galligher and Devon were incredibly patient with my dog Gus. He is very nervous around Vet's but she really took her time and let Gus warm up to her before trying to do anything with him. I highly recommend her service!
19 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Eric,
Thanks for your high recommendation! Hearing that Dr. Galligher and Devon were able to provide such a patient and understanding approach for Gus is exactly what we aim for. It's important to us that every pet feels comfortable and safe, especially those who are nervous around vets. 🐶💕
We're thrilled that their efforts made a difference for Gus and that you were satisfied with the service. Your recommendation means a lot to us, and we're here whenever Gus needs us again.
Respuesta de BetterVet
Hey Nicholas,
Thanks for sharing your thoughts! We're so glad to hear that you've consistently had good experiences with our knowledgeable and caring vets. Providing top-notch care with a compassionate touch is what we aim for every visit. 🌟
If there's anything more you need or questions you have, just let us know. We're here to keep making those experiences great for you and your pets.
The vets were both extremely kind and I…
The vets were both extremely kind and I could tell the compassion they had for my pet. Very easy as well, loved the home visit.
18 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Cole,
It's wonderful to hear that you found our vets to be extremely kind and compassionate towards your pet during the home visit. We believe that providing care in the comfort and familiarity of your home can make a significant difference in the overall experience for both pets and their families. 🏡💕
We're thrilled you loved the visit, and we aim to keep making veterinary care as easy and stress-free as possible. If you have any further needs or questions, don't hesitate to reach out. We're here to help!
Mobil Vet a Great Option for Timid Cats
The BetterVet crew arrived on time and prepared for what they needed to do. They were careful and caring with our cat. Follow-up with test results was prompt and detailed. Our cat is quite timid and travelling to a distant clinic is very hard on her. A home visit is a great option for her.
18 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey David,
We're delighted to hear that our BetterVet crew's home visit was a great option for your timid cat. Arriving on time, prepared, and being careful and caring with your cat is part of our commitment to providing a stress-free experience. It's wonderful to know that the prompt and detailed follow-up on test results also met your expectations. 🐾
Understanding the challenges timid pets face with traditional clinic visits, we're thrilled to offer a solution that works better for them and their families. Thank you for sharing your positive experience, and if there's anything else we can do or any questions you have, we're just a message away.
It was my first time with home vet…
It was my first time with home vet visit for my anxious, spicy kitty and it went very well. Dr, Tunison and technician Lexi were very competent with their services and efficiency.
18 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Karishma,
We're so glad to hear that your first home vet visit with Dr. Tunison and Lexi went very well, especially for your anxious, spicy kitty! It's great that their competence and efficiency stood out to you, as we strive to provide the highest quality of care in the most comfortable setting for your pets. 🐱💕
Thank you for choosing BetterVet for your kitty's needs. If there’s anything more we can do or any questions you have, please don't hesitate to reach out. We're here to help!
They Really Care about Your Pets
I so appreciate Dr. Anna Kate Morgan and Javier; they are such a wonderful veterinary team. We are very grateful for how hard they work to take excellent care of our animals.
19 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Jennifer,
It's heartwarming to hear your appreciation for Dr. Anna Kate Morgan and Javier. Knowing that you see the hard work and care they put into looking after your animals means a lot to us. We're proud to have them as part of our veterinary team, dedicated to providing excellent care. 🐾
Thank you for recognizing their efforts and for entrusting us with the health and well-being of your pets. If there’s anything more we can do for you or any questions you have, we're always here to help.
Coming to my home to see my Fur-Babies
13 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Agnes,
We're so happy to have the chance to come to your home and see your Fur-Babies! It's our pleasure to provide care in the comfort of your own space, where you and your pets feel most at ease. 🏡❤️
If there's anything specific you need or questions you have, we're here for you. Thanks for letting us be a part of your pet care journey!
Respuesta de BetterVet
Hey Frank,
Thanks for the review! We're so glad to hear you found our team friendly, helpful, and wonderful. Our veterinarians truly care about providing the best experience for both pets and their owners. 🌟
If there’s anything else we can help with or if you have any questions, just let us know. We’re always here to support you and your furry friends.
There are not enough positive words for…
There are not enough positive words for Dr Jamie Anderson and her tech. (forgive me I can't remember her name) They are wonderful. Amazing. Perfect. Our little furry gent Zeus has so much stress when we would take him TO the vet and he's an old guy. We read reviews about BetterVet and I'm so grateful we decided to use them DR JAMIE DR JAMIE DR JAMIE she is a goddess. Zeus was anxious at first, he's skittish with new people. But after a bit of time Dr Jamie was able to hold him and check him without him trying to run. THAT HAS NEVER HAPPENED with anyone let alone a vet. He needed a vaccine and didn't even notice he got one. Seriously they are just wonderful. She was honest about everything from the food we give him to the options for testing and vaccines. I can not express how wonderful they are. When someone takes care of your furry family members and you see them actually relax in their presence is worth it's weight in gold. I am so happy we decided to use a home vet and ESPECIALLY happy we chose BetterVet. And I'm so eternally grateful for Dr Jamie Anderson and her vet tech. Chef's kiss
12 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Reading your review has truly made our day! 🌈 It's wonderful to hear such high praise for Dr. Jamie Anderson and her tech. Their dedication to making Zeus comfortable and their ability to connect with him in a way that's never happened before is exactly what BetterVet strives for.
We're thrilled that Zeus's experience was so positive, from the gentle handling to the unnoticed vaccine, and that Dr. Jamie provided transparent and honest advice about his care. It's our mission to make vet visits as stress-free as possible, especially for our senior furry friends.
Thank you for trusting us with Zeus's care and for your kind words. Your satisfaction and seeing Zeus relax in our presence truly is worth its weight in gold to us. We're here whenever you need us, ready to provide the same level of care and comfort.
I’m not too big on interacting with…
I’m not too big on interacting with people but the Veterinarian most definitely made me feel more comfortable than I thought. I will be making another appointment through BetterVet.
15 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
We're so glad to hear that our veterinarian could make you feel comfortable, more than you expected. It's really important to us that both you and your pet feel at ease during our visits. 🌟
We look forward to seeing you again for your next appointment. If there's anything specific you need or questions you have in the meantime, just let us know. We're here to help make your experience with BetterVet as smooth and comfortable as possible.
Doctors in the patients homes.
The idea of doctors come to the patient territory is gives the patient and it's parent a lot of relaxation and confidence.. the doctor and his assistant attend the pets with care and with time that is necessary.. feels very calm and trustworthy. Great old invention. My doctor is great and very professional! Appreciate the service, recommend it!
11 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Ellen,
Thank you for such a positive review! We're thrilled to hear that the concept of veterinarians visiting pets in their own homes has brought both relaxation and confidence to you and your furry family member. It's our goal to provide care that's not only professional but also compassionate and tailored to each pet's needs, ensuring everyone involved feels calm and trustful.
We're so glad your experience with your doctor and their assistant reflected our values of care, time, and trustworthiness. Hearing that you appreciate our service and would recommend it means the world to us.
Thanks again for choosing BetterVet. We're here whenever you need us, ready to provide the same great service you've come to expect.
Great staff and easy scheduling
Great staff and easy scheduling. They were so great with my cats and made it as stress free as they could
11 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Santiego,
Thanks for your kind words! We're delighted to hear that our staff made your experience a positive one, especially in making the visit as stress-free as possible for your cats. 🐱💕 Easy scheduling and great care are what we aim for every time.
If there's anything else we can do for your furry friends or if you have any questions, just let us know. We're here to help make your pet care experience smooth and comfortable.
Ideal vet experience for my 3 cats.
I wasn’t sure how a home visit would go but it was ideal for our three cats. The doctor and assistant arrived exactly when they said they would, they carefully listened to our concerns and took the time to explain their philosophy behind their recommendations.
Our cats were completely unphased by the experience. Just like having company over. A huge improvement from having to get all three into their carriers and deal with traffic and share waiting rooms dogs.
The doctor followed up with care plans via emails and billing was a breeze. The only reason I’ll set foot in a clinic again is for an emergency.
12 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey AJ,
We're thrilled to hear that your home visit with our team was the ideal experience for you and your three cats! It's fantastic to know they were completely at ease, making it just like having company over. That’s exactly the stress-free environment we aim to provide. 🏡🐱
We appreciate your recognition of our team's punctuality, attentive listening, and clear communication about our care philosophy. And we're glad the follow-up care plans and easy billing added to the positive experience.
Thank you for sharing your thoughts, and we're here for you and your cats whenever you need us—minus the carriers, traffic, and waiting rooms!
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