Dr. Steve and Chris in Florida couldn't care less about your pet. Be forewarned. They care more about vacations, and days off work, instead of providing medical care. Besides the prices being hyper-in... Ver más
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Consulta las opiniones de los clientes
Dr. Rensema and his assistant, Adire (sp?), were professional and relaxed throughout the yearly exam of, Solo, our 90 lb Belgian Malinois. Solo remembered Bryan, (Dr. Rensema) from past visits, and... Ver más
DVM Scott Perry has provided well measured advising again and again. Our adopted field retriever has met with very favorable outcomes following careful oversight well informed with Dr Perry's co... Ver más
La empresa ha respondido
Dr. Tunison was attentive, understanding, and very caring. This was my first time using a mobile vet service. My little guy has a hard time with anxiety since he lost his eyesight last year. This serv... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
BetterVet operates on the principle that pet healthcare should be convenient, comprehensive, and compassionate. By offering mobile veterinary services, BetterVet eliminates the need for stressful trips to the veterinary clinic, making it easier for pets to receive the care they need in the comfort of their own home. Services offered by BetterVet typically include: Wellness Exams: Routine check-ups to assess the overall health of pets and to detect any potential health issues early. Vaccinations: Essential immunizations to protect pets from various diseases. Sick Visits: Consultations and treatments for pets experiencing illness or discomfort. Chronic Disease Management: Ongoing care for pets with chronic conditions such as diabetes, arthritis, or heart disease. End-of-Life Care: Compassionate euthanasia services in the privacy and comfort of the pet's home, allowing for a peaceful farewell. Diagnostic Services: Including blood work, urinalysis, and fecal tests, often with on-the-spot results due to mobile laboratory capabilities. Pharmacy and Prescription Services: Direct delivery of medications, making it convenient for pet owners to receive what their pets need promptly. Technology Integration BetterVet leverages technology to enhance its services and customer experience. This includes: Mobile App and Online Booking: An easy-to-use platform for scheduling appointments, accessing pet health records, and communicating with the veterinary team. Telehealth Services: Virtual consultations for pet owners seeking advice or follow-up care without the need for an in-person visit. Geographic Reach BetterVet started with a focus on serving specific areas but has been expanding its reach to cover more regions. The goal is to provide accessible mobile veterinary care to pet owners in various cities and towns, offering a convenient alternative to traditional veterinary clinics. The Team BetterVet's team consists of licensed veterinarians and veterinary technicians who are passionate about animal health and committed to providing the highest level of care. The mobile nature of the service allows these professionals to spend more quality time with each pet and owner, leading to personalized and thorough care. Mission and Philosophy BetterVet's mission is to make veterinary care more accessible, less stressful, and more convenient for pets and their owners. The company believes in treating every pet as if it were their own, with a focus on preventive care, education, and transparency. Customer Experience BetterVet places a strong emphasis on customer experience, aiming to make every interaction positive and stress-free. This includes flexible scheduling, transparent pricing, and compassionate service from every member of the team. Environmental and Social Responsibility While specific initiatives may vary, mobile veterinary services like BetterVet often contribute to reduced carbon footprints by decreasing the number of vehicles traveling to veterinary clinics. Additionally, they may engage in community outreach and education programs to promote pet health and welfare. For the most current information on BetterVet, including services offered, areas served, and booking procedures, it's best to visit their official website or contact them directly.
Información de contacto
60 Massachusetts Ave, 02115, Boston, Estados Unidos
- (888) 788-1165
- support@bettervet.com
- bettervet.com
4,4
Excelente
226 opiniones
No ha contestado las opiniones negativas
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Absolutely a fabulous experience
Absolutely a fabulous experience; my Max had become fearful at the local veterinary office and BetterVet sent two amazing individuals Dr Wilson and Matty. They were able to get my boy at ease and he had 4 shots without being traumatized!!!❤️ I am so glad to have found BetterVet!
12 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Constance,
Hearing about your fabulous experience with Dr. Wilson, Matty, and Max truly warms our hearts! We're overjoyed that they could put Max at ease and handle his vaccinations without any trauma. Making vet visits comfortable and stress-free for both pets and their owners is what we strive for. ❤️
We're so glad you found BetterVet and shared this positive outcome with us. If there's anything more we can do for Max or if you have any questions, remember, we're just a message away.
Thank you for trusting us with Max's care!
The inter action between the doctor and…
The inter action between the doctor and my baby's was amazing great job
11 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Brian,
Thanks for letting us know about the amazing interaction between the doctor and your fur babies! We're thrilled to hear that you were happy with the care provided. Our team is passionate about making every visit as comfortable and positive as possible for both pets and their parents. 🌟
If there’s anything else we can do for your furry family or if you have any questions, just give us a shout. We’re here to help!
BetterVet did a great job with my cat…
BetterVet did a great job with my cat who hates veterinarians. When I’ve taken her into our brick and mortar vet even on gabapentin, and she still lungs at the vet and attacks them and can’t be thoroughly examined. The best we get is she gets her shots while the vet has to wear leather gloves to protect themselves. With BetterVet, she doesn’t get all stressed out, and they are the only ones who have been able to examine her without her being completely sedated. Communication was great both before and after visit. Vet and vet tech were both awesome and caring. I will definitely continue to use them for my kitty.
7 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Sharon,
We're so pleased to hear about your positive experience with BetterVet and how we were able to make a difference for your cat. It's a huge win for us to hear that she was less stressed and could be examined without the need for sedation. Our team is dedicated to providing compassionate care in a way that makes our furry patients feel safe and at ease. 🐾
Thank you for highlighting the great communication and the awesome, caring approach of both the vet and vet tech. We're here to support you and your kitty whenever you need us, and we look forward to continuing to provide the care she needs right in the comfort of your home.
Caring vet with convenient in home care
The vet and assistant were so caring to my animals. They were very flexible, knowledgeable and understanding. They showed kindness to my pets and knew how to best help them feel comfortable. They explained everything to me and answered any questions I had. My pets were so much more comfortable in our house than going to a vet!
9 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Dear Amanda,
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with our vet and assistant went well and that your pets felt comfortable. We truly appreciate your kind words and hope to see you and your pets again soon!
Amazing care and consideration from our vet and vet tech
Both Dr. White and her assistant Brooke could not be more skilled at taking care of our Sparky as well as helping me to feel at ease. Better vet is a reliable service and they keep in touch with texts making it easier to know when they will arrive. Dr. White was a great help after Sparky had an operation encouraging me to contact her with any questions or concerns.
8 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Harri,
Thank you so much for your kind words! We're thrilled to hear that Dr. White and Brooke provided amazing care and consideration for Sparky, and that they were able to put you at ease during the visit. It’s always our goal to support not just our furry patients but their humans too. 🌈
We're happy that our communication via texts added to the convenience of our service, and it’s great to know that Dr. White was there for you post-operation with support and advice. Remember, we’re always here for Sparky and you, whether it’s for follow-up questions or anything else you might need.
Thanks for choosing BetterVet and for trusting us with Sparky’s care.
They were on time
They were on time, treated my pet very kind. The service is nice when you have a pet who doesn’t do well in a office with other dogs.
7 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Kim,
It's great to hear that our team was on time and treated your pet kindly. We understand how stressful it can be for pets who don't do well in traditional vet office environments, especially around other dogs, so we're glad our service could provide a more comfortable alternative for your furry friend. 🐶💕
Thank you for sharing your positive feedback, and remember, we're here whenever you need us, ready to help right at your doorstep.
Easier than trip to vet.
Dr Melissa White and Brooke Morris were amazing. That calmed our terrified cat and made the exam a lot easier and smoother than we could hope for.
7 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Daniel,
We're so glad to hear that Dr. White and Brooke could make your cat's exam easier and smoother than expected. It's great to know they could calm your terrified furry friend, making the experience more comfortable for everyone involved. 🐾
Thank you for choosing us and for taking the time to share your experience. If you ever need anything else or have questions, we're always here to help.
Definitely worth it!
Everything was wonderful from setting up the appointment to the actual visit. I’m so glad I found them.
7 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Cindy,
That's fantastic to hear! We're over the moon knowing that from start to finish, your experience with us was wonderful. It's our goal to make the process as smooth and stress-free as possible for both you and your pet. 🌟
We're thrilled you found us too and are here whenever you need us again. Thanks for sharing your positive experience!
The vet team was prompt and friendly…
The vet team was prompt and friendly and put me and my cat at ease. They
6 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Simone,
Thanks for taking a moment to share your experience! We're so happy to hear that our vet team's prompt and friendly approach helped put both you and your cat at ease. Creating a calm and comfortable environment for our furry patients and their humans is what we strive for. 🐱💕
If there's anything more we can do for you or if you have any questions down the line, don't hesitate to reach out. We're here to help!
Highly Recommend/Better Vet Services
This is our first hand experience with in-home veterinary care. In the past, our cats always get so stressed from the car ride alone, so choosing to have the vet come to us was a great option. Dr. Kimberly Galligher and her assistant, Devon Williams were professional, caring, and informative. The whole experience for us humans and especially our fur babies was amazing.
7 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Jill,
Thanks for the glowing recommendation! We're so glad to hear that your first foray into in-home veterinary care with Dr. Galligher and Devon was a success. It sounds like skipping the stressful car rides made a big difference for your cats, and that's exactly what we aim for. 🏡🐾
Hearing that the experience was amazing for both you and your fur babies is the best feedback we could ask for. We're here to ensure professional, caring, and informative visits every time.
If you ever need us again or have any questions, we're just a message away. Thanks for letting us care for your furry family members!
The Drs were so kind and gentle with my…
The Drs were so kind and gentle with my cat. And after his exam he didn't go hide like I thought he would he just sat by me and watched them as we talked showing that he wasn't scared. This cat that has bitten out of fear at the regular vet was calm! The vets were very thorough and it was a wonderful experience. I will definitely use them again.
7 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Jeannie,
Thank you for sharing such a heartwarming experience! It’s truly wonderful to hear how calm and comfortable your cat felt with our vets, not to mention the change in behavior from fear to curiosity. It sounds like a big win for both of you! 🐾
We're thrilled to have provided a thorough and positive experience, and we’re so glad to know you’re planning to use our services again. We look forward to supporting you and your cat with anything you might need in the future.
Thanks for trusting us with your furry family member's care.
Felt too good to be true
Felt too good to be true. Have already recommended y'all to our friends and family. THANK YOU.
7 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Leigh,
What a compliment – thank you! We're overjoyed to hear that your experience felt almost too good to be true. It's the highest praise when our clients feel compelled to recommend us to their friends and family. 🌟
A big THANK YOU from our team for spreading the word and for your trust in us. If there’s anything more we can do for you or anyone you recommend to us, we’re all ears and ready to help.
Professional and compassionate
Professional and compassionate. Excellent care.
7 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Gary,
Thanks for your kind words! We're so glad to hear you found our care to be both professional and compassionate. Providing excellent care is what we strive for every single day. 🌈
If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We're here to help!
Great visit, very satisfied
Both Dr Rosenfeld and Katie were fantastic with Calcifer. They were very thorough and gentle with him, especially since he's a spicy kitty.
5 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Anna,
We're thrilled to hear that Dr. Rosenfeld and Katie were fantastic with Calcifer during your visit! It's great to know they were thorough and gentle. We understand how important it is to handle every pet with care and make the experience as positive as possible. 🐾
Thanks for sharing your satisfaction with us. If there's anything else Calcifer needs or if you have any questions, we're always here and ready to help.
very nice and patient…
They were very nice kind and patient with my baby. Pricing is very reasonable
5 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Thanks a ton for your feedback! We're so glad to hear that our team was able to provide a nice, kind, and patient experience for your furry baby. It's our top priority to ensure that every pet feels comfortable and cared for. Also, hearing that you found our pricing reasonable really means a lot to us, as we strive to make quality veterinary care accessible.
If you ever need anything else for your pet, remember, we're just a call away and ready to help. Thanks for choosing BetterVet!
Could not have been better…
Could not have been a better experience! My dog is a nervous wreck at the vets and shakes with fear the entire time. Having him be comfortable at home with me was such a life saver! The vet and assistant were incredibly kind and caring and gentle with my dog even as he was not terribly cooperative for a blood test. Will absolutely use in the future!
4 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
Hey RG,
Thanks so much for sharing your experience! We're thrilled to hear we could provide a comfortable and stress-free visit for your furry friend right at home.
It's our mission to make vet care as pleasant as possible, especially for our nervous pals.
We're glad to know that our vet and assistant's kindness, caring approach, and gentle handling made a positive impact, even during those tricky moments like a blood test.
We're here whenever you need us in the future and look forward to continuing to support you and your dog with the care you both deserve.
They lied to my face
The vets came in and IMMEDIATELY let my cat run off. I told them not to. But they opened the carrier and sat back. Then they asked, well, can you go get him? NO. I can not. He hides in my box spring, or under the bed. I'm supposed to crawl under the bed? I have limited mobility. I cannot physically go run and catch him. Thanks, Better Vet! Then the vet LIED to my face and said she had seen him "enough" to prescribe meds. Yeah, right.
6 de marzo de 2024
Opinión espontánea
Respuesta de BetterVet
We're genuinely sorry for the distress you and your pet experienced. Our Fear Free certified vets prioritize your pet's comfort. We deeply regret any miscommunication during your visit. We understand the difficulty of handling a hiding pet, especially with limited mobility. Your feedback is invaluable, and we appreciate you sharing your concerns.
A super experience!
This was my first time using BetterVet. I needed to get my cat up to date on vaccines. He also desperately needed his nails trimmed. Peyton is normally not welcoming to new people but the moment Dr. Kimberley opened the bathroom door he sat on her lap the whole exam. Her helper Devon was also so kind and caring. If you are unsure about using an at home vet consider trying it. There is so much less stress in having them come into your own home. Dr Kimberley thoroughly checked Peyton and explained changes to his diet that were needed. Thank you BetterVet for taking such good care of my family.
29 de febrero de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Donna,
Wow, what a super review! 🌟 We're absolutely delighted to hear about your first experience with BetterVet, especially how well Peyton took to Dr. Kimberley and Devon. It's heartwarming to know he felt so comfortable, even with new faces around!
We're all about reducing stress for both pets and their families, so it's fantastic to hear that having us come to your home made such a positive difference. And hearing how Dr. Kimberley helped with Peyton's vaccines, nail trim, and diet advice just makes our day.
Thanks for putting your trust in us to care for your furry family member. If there’s ever anything else you need or any more advice you seek, just remember, we’re only a call away.
I liked how convenient the service was
I liked how convenient the service was. I like that they came very prepared. I did not like the bedside manner of the veterinarian. I felt the price was high
27 de febrero de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Marade,
Thank you for taking the time to share your feedback with us. We're glad to hear you found our service convenient and well-prepared for your needs.
Your satisfaction is incredibly important to us, and we're sorry to hear that our veterinarian didn't meet your expectations. We take your concerns seriously and will look into this to ensure we provide the compassionate care every pet and pet owner deserves.
Regarding the pricing, we strive to offer competitive rates for our mobile vet services, ensuring convenience without compromising on the quality of care. We appreciate your input and will consider it as we continue to improve our services.
If there's anything we can do to make your experience better or if you'd like to discuss this further, please don't hesitate to reach out. We're here to help!
Both doctors were very professional and…
Both doctors were very professional and sweet to my furry baby
27 de febrero de 2024
Opinión espontánea
Respuesta de BetterVet
Hey Valeria,
Thanks so much for your lovely feedback! We're thrilled to hear that our doctors were both professional and sweet with your furry baby. It’s our goal to make sure every pet feels loved and cared for during their visits. 😊
If there’s anything else we can do for you or your furry friend, don’t hesitate to reach out. We’re always here to help!
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