RTP is absolutely dreadful. Especially on pragmatic and hacksaw games. That excitement you feel when hitting a bonus is none existent because you already know that it is only going to be a very small... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What an awful site every single game dead spins over £70 on 20p stake 1 bonus which paid £6. 1 of the slots actually showed 3 bonus symbols but when the spin finished it randomly disappeared absolute... Ver más
La empresa ha respondido
I dont know why this site as such bad reviews, i always manage to get a lot of bonuses and have cashed out a few times with no problem, they have loads of games to choose from. I'm more than happy wit... Ver más
La empresa ha respondido
I wonder how and when will anybody wins on this casino Even if you get a win in 5 minutes you lose it all just talking from pure experience I suppose we all have something to say as we never win a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
About us Betti1 Casino was actually built by people who love to play. People who, after years of working behind the scenes in the gambling industry, realized that most sites feel a bit robotic and "one-size-fits-all." So, they took things into their own hands and decided to change that with one simple goal - Create a transparent, energetic space where professional experience serves users’ passion for the game ! Moreover, here at Betti1, we believe rewards should actually mean something. So our promotions are built around you - our users —timed and tailored to each and every specific playstyle. That way either you play for fun or play to win big, we make sure the perks match the energy you bring. That’s why at Betti1, everyone is their own VIP. Our game library is just as hand-picked as our rewards. We’ve filled it with the world’s best slots and live casino games, choosing every title for its fairness and entertainment value. And all that backed with a rock-solid, secure system, offering a wide range of trusted payment methods, and handling everything in the background so you can stay focused on the fun. Betti1 is a platform built by players, for players, where safety and excitement go hand-in-hand
Información de contacto
Reino Unido
- betti1.com
2,1
Malo
325 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
So far been playing for a few month and…
So far been playing for a few month and all withdrawals have been pretty quick once verified there’s no issues this is currently my go to casino and loving it 👌 all my fav games like sweet bonanza gates of Olympus are back and very happy
11 de febrero de 2025
Opinión espontánea
Respuesta de Betti1
We’re so glad to hear you’re enjoying Betti and that your favorite games are back! 🎉 As a small thank you, reach out to our support team at support@betti1.com, they have something waiting for you.
Happy gaming and best of luck!
Withdrawal issues and lack of customer support
The casino site doesn’t have a contact us page that works , had my withdrawals rejected even though I verified the relevant things. Contacted them through email today but no answer yet. As of yet I would not recommend betti1 but depending on getting a processed withdraw of 254 euros that might change . Service really needs to be improved
8 de febrero de 2025
Opinión espontánea
Respuesta de Betti1
We understand your frustration and truly appreciate your patience. Withdrawals can sometimes take longer depending on the chosen payment method, but rest assured, we have never withheld lawfully won funds. If you need any further assistance, please contact support@betti1.com
We’re here to help and ensure your experience remains smooth and enjoyable.
No Limit games are not available anymore
I have been playing in betti for quite a long time and overall my experience is positive (easy verification, withdrawals are fine, etc). However, over the last months I have no access to the No Limit games. Does anyone else from the UK experience the same issue?
30 de enero de 2025
Opinión espontánea
Respuesta de Betti1
We appreciate your positive feedback and are glad to hear you've had a smooth experience with verification and withdrawals!
No Limit games are currently unavailable due to provider-side changes affecting the UK market.
We’re always working to bring the best gaming experience, so stay tuned for future updates. In the meantime, reach out to our support team for a small gift! Happy gaming!
Great experience
I’ve been playing with this site for a while and attempted to make my first withdrawal which initially was declined but only due to verification issues, customer services were super helpful in guiding me through the relevant paperwork and recieved my withdrawal within 48 hours
28 de enero de 2025
Opinión espontánea
Respuesta de Betti1
Glad to hear you had a great experience! We appreciate your kind words about our customer service and smooth withdrawal process.
As a thank you, we’d love to offer you a small gift—please reach out to our support team, and they’ll sort it out for you.
Wishing you the best of luck on your next games!
Unhelpful customer support. Wont credit deposit!!
Been a customer for a while. Good range if games, payout time is much longer than other casinos and there customer support could be better.
I made a deposit via my usual method 3 days ago. The funds were removed from my account, transaction showed as successful but the funds still have'nt been credited. Live chat absolutely useless. Provided screenshots showing the funds left my account then receive the same generic response, we have notified the relevant team and marked as urgent so you will receive a response within a few hours. 3 days now and nothing!!!
24 de enero de 2025
Opinión espontánea
Respuesta de Betti1
We understand your frustration and sincerely apologize for the delay. This issue is part of a larger payment service provider matter that we are actively working to resolve.
We’re in touch with the PSP team to expedite a resolution, but as multiple parties are involved, it may take some time. Rest assured, your case is marked as urgent, and our team is closely monitoring it.Our team will reach out to you directly with updates as soon as we have new information.
In the meantime, if you need further assistance or would like to check on your case, feel free to contact our support team. We appreciate your patience and understanding.
Horrendous rip off scammers
Horrendous rip off scammers! Wouldn’t pay out. Despite verifying all details. Avoid at all costs. Reported to Gambling Commission
I’ve emailed as suggested but no reply.
22 de enero de 2025
Opinión espontánea
Respuesta de Betti1
Thank you for your feedback. Verification is essential to ensure fairness for all players, and we assure you that we have never withheld a legitimate payout. Withdrawal times may vary based on the payment method, but we’re here to help.
If you have more details, please contact our team at support@betti1.com. We’ve alerted them to your case, and they’re ready to assist. We’re committed to making your gaming experience smooth and enjoyable.
No customer support
Trying to contact someone at support but the contact us link and customer support links don’t work!
21 de enero de 2025
Opinión espontánea
Respuesta de Betti1
Thank you for reaching out and sharing your concern. It seems there may have been an issue accessing the contact links, which is certainly not the experience we want for our players.
We’ve given our support team a heads-up about this, so they’ll be on the lookout for your message. Please try again by emailing us directly at support@betti1.com, and we’ll ensure your query is addressed promptly.
We appreciate your patience and are here to assist you!
12 Months No Issues
I have been playing on this site for 12 months and have had no issues. So long as you do all the verification before trying to withdraw you will have no issues. Withdrawal times have also improved and are now in my account within 24-36 hours. Only dissapointment is recently most of the games I like from BTG and Evolution have vanished off the site. Hopefully they will return soon then I would give 5 stars. BTG and Evolution have now returned so 5 stars given.
13 de enero de 2025
Opinión espontánea
Respuesta de Betti1
Thank you for your feedback and for playing with us over the past year! We’re happy to hear about your smooth experience with withdrawals. 🎉
Regarding BTG and Evolution games, these providers have recently made some changes that impact many operators across the industry. We are doing all in our power to enhance your experience, and we’ll be sure to keep you updated as things evolve.
For being such a loyal player, please reach out to support@betti1.com for a small gift! 🎁
Wishing you continued good luck!
Played on this site for 8 months.Never…
Played on this site for 8 months.Never had any issues withdrawing,rtp of games is a little lower than other casinos.Good choice of popular providers. Customer services were very helpful when verifying. Don’t understand all the bad comments.
8 de enero de 2025
Opinión espontánea
Respuesta de Betti1
Happy to hear your experience has been smooth so far! 😊 Glad to see you enjoying the game selection and customer support service.
Feel free to contact support@betti1.com for a small gift!
Avoid!
Please avoid this at casino at all costs, they are unregulated. They use third party processors to process their payments which go against all mastercard rules and regulations.
I have asked for a refund as they have treated me fraudulently, and they have refused.
5 de enero de 2025
Opinión espontánea
Respuesta de Betti1
We’re sorry to hear about your frustration. Betti operates using secure payment processors to ensure smooth transactions. If you feel something specific needs more investigation, please reach out to support@betti1.com with any relevant details to help us look into it further. We're here to assist!
Amazing Site
So far , I'm absolutely loving this site , my widrawal has been approved, so let's see how long that will take to arrive in my bank account, as soon I will receive the money will update the review to 5 stars .
Loads of games to choose from , amazing customer service, so far I love everything ❤️
3 de enero de 2025
Opinión espontánea
Respuesta de Betti1
So glad you're loving the site so far! 🎉 We’re happy to hear about your experience, and we look forward to that updated 5-star review once your withdrawal hits your account. 😉
For a little extra something, why not drop a message to support@betti1.com? There might be a small gift waiting for you :)
Happy gaming!
Amazing site
Amazing site, always pays within 24 hrs. Not sure what the bad reviews are. It’s gambling, you can’t always win. vip are spot on too. 10/10 from me.
24 de diciembre de 2024
Opinión espontánea
Respuesta de Betti1
Happy to hear you're enjoying the site! Thank you for the positive feedback. We'd love to send you a small gift. Please write to us at support@betti1.com to claim it. 😊 Happy gaming!
Sister site of SPICY JACKPOTS ltd,SCAM!
Sister site of SPICY JACKPOTS ltd,SCAM!
Betwin NV , rubbish. Do not pay winnings
20 de diciembre de 2024
Opinión espontánea
Respuesta de Betti1
We can assure you that we have never failed to pay out player winnings.
To better understand the situation you’ve faced, we encourage you to provide more specific details about your experience. This will allow us to investigate thoroughly and resolve any concerns you may have. Please reach out to our support team at support@betti1.com, including any relevant information or documentation. Our team is ready to assist you.
I deposited 100 and i now have 1100 in…
I deposited 100 and i now have 1100 in my account. I asked customer support for advice on how to verify my account and they asked me to upload photos of my credit card?? I felt this was totally unsafe. I told them this and then they stopped responding to me. I have now been blocked from playing anything but slots and i have been blocked from customer support. Truly disgraceful
17 de diciembre de 2024
Opinión espontánea
Respuesta de Betti1
Thank you for bringing this to our attention, and we're sorry for the frustration you've experienced.
Verification is a standard procedure to ensure account security and compliance with regulatory requirements. When uploading photos of your credit card, you can cover the CVV code and part of the card number for safety. We understand your concerns and assure you this process is secure and solely for verification purposes.
If you've been blocked or restricted, this might be a temporary measure pending the resolution of your verification. Please contact us at support@betti1.com with the details of your account, and we'll ensure our team addresses your issue promptly. We're here to help and appreciate your patience.
betti casino is a big scam I have been…
betti casino is a big scam I have been waiting for the payment for 4 weeks I have a verified account and they do not want to pay me the money the support writes that I have to wait for the email and nothing is being done so I have taken legal action I will report the matter to the enforcement authorities the casino is not included in the registration of casinos in the UK with of what I saw, all injured people please send me a screenshot of the casino with the payments and a description of the situation by e-mail, I will pass everything on to the lawyer and we will do a class action lawsuit ...lawsuit00012@y ahoo.com
9 de diciembre de 2024
Opinión espontánea
Respuesta de Betti1
We understand your frustration, and we're truly sorry that you've had this experience. We want to assure you that we are fully committed to processing all payments and resolving any issues our players encounter. To expedite this process, we kindly encourage you to contact our customer support team again at support@betti1.com so they can look into your case specifically.
We do understand the importance of clarity and transparency, and we'd like to help clear up this matter as swiftly as possible. Our team will be happy to assist you further. Please don't hesitate to reach out, and we sincerely hope to get this issue resolved to your satisfaction.
Scammers please avoid
Open this account a few months ago. Was fully verified. Won some money & withdrawal process was painless.
Then last week won €440 . Tried to withdrawal but refused on numerous occasions as they said the account wasn’t verified.
The only difference was I used an old bank account which has £25 in so deposited it.
They asked for a picture of card I no longer have. Stumbling point no 1.
Then asked for proof of deposit on Apple Pay. Sent the screenshot in and was declined on numerous occasions. Say wrong account. Asked for a bank statement again refused.
I just give up in the end and gambled away my winnings just to get rid of the account.
Without doubt worst casino I’ve ever used.
6 de diciembre de 2024
Opinión espontánea
Respuesta de Betti1
Thank you for sharing your experience. We’re sorry to hear about the difficulties you faced.
Our verification processes are in place to ensure the safety of all players, and sometimes, additional information may be required for security purposes. Regarding the card and Apple Pay issues, we understand that this can be frustrating, and we’d like to investigate this further.
Please contact our support team at support@betti1.com, who are available to assist and provide clear guidance on what is needed to resolve this situation. Your winnings are important, and we are committed to ensuring that all verified withdrawals are processed as quickly as possible.
Scam site
My first deposit of £20 was fine the second one of £20 showed as available funds in the page but when I went to play with that money.. it said I have no funds available.. scam site, stay clear
30 de noviembre de 2024
Opinión espontánea
Respuesta de Betti1
Thank you for bringing this to our attention! That does sound odd, and we’d like to make sure everything is sorted out for you. Have you already contacted our support team at support@betti1.com about this issue?
If not, we strongly urge you to do so right away. They’re ready to look into this matter and assist in clearing it up. Please include as much detail as possible, such as your account and transaction details, to help resolve it quickly.
Your experience is important to us, and we’re here to help. Let us know how it goes!
I do like the site and also the games
I do like the site and also the games. Had a few withdrawals, now last week 4 of my deposits didn't go through, in my account it says that my deposits are "abandoned" I emailed support last week on the day it happened and they emailed back saying that they would be back In my bank account within 3 banking days, today is the third day and no funds have arrived back Into my bank, around £200 worth, today I emailed support and now they want to see my bank statements for last week? In my account history next to these deposits you can clearly see that it says abandoned next to them, so why do you need to see my bank statements? I can't believe it after been told loads of different things, really upsetting, thanks David
I will update my review when this is sorted.
26 de noviembre de 2024
Opinión espontánea
Respuesta de Betti1
Thank you for sharing your experience, David. We’re glad you enjoy the site and the games, and we appreciate your patience as we work to resolve this matter.
Regarding your deposits marked as "abandoned," the request for bank statements helps our team cross-check transaction details to ensure the funds are accurately returned. This step is taken for your security and to provide complete clarity.
We’ve notified our customer support team about your case, and they’ll be ready to assist you once the requested documents are received. Please confirm if you’ve sent the information to support@betti1.com. If not, kindly do so at your earliest convenience, and our team will prioritize this for you.
Do not get what is advertised. DISHONEST
Signed up to the site after hearing about it from a friend. Read all of the bad reviews but decided to five it a ho aftwr he has positive experiences on here .
Used the advertised sign up link for upto 150x your deposit and free spins bonus.
Signed up, spent my €20 and had nothing. Spoke to the live chat who told me “as you are not subscribed to this offer it wont be activated”
I clicked the link to sign up from their own home page. I was told there is nothing that can be done .
Riddiculous , literally do not get what is asvertised . Avoid at all costs
17 de noviembre de 2024
Opinión espontánea
Respuesta de Betti1
Thank you for sharing your feedback! We understand how disappointing it must feel when a promotion doesn’t go as expected. To clarify, the welcome offer must be explicitly claimed during your first deposit to trigger the bonus. This is a key step to ensure the offer is linked to your account.
If this step was missed, don't worry! You can make a second deposit, and before using the funds, reach out to our customer support team. They’ll manually apply the offer as an exception in this case. We’ve already made notes on your account, so just reference this exception, and the team will guide you with further instructions.
We appreciate your patience and are here to ensure you get the experience you deserve. Please contact us at support@betti1.com for any assistance!
I have won nearly 1300 and after 2 more…
I have won nearly 1300 and after 2 more spins of 2€ the amount I won has disappeared. Currently on to the support chat. All screen shots have been sent as evidence. Hopefully they will rectify it an credit my account of my winnings.
15 de noviembre de 2024
Opinión espontánea
Respuesta de Betti1
Thank you for bringing this to our attention! We’re glad you’ve reached out to support and provided screenshots to help with the investigation.
If your bonus had an active cap based on the terms of the offer, once the wagering requirements were met, the bonus was applied correctly. If anything remains unclear, we strongly encourage you to reach out to customer support for further clarification.
We appreciate your understanding and patience as we ensure everything is resolved to your satisfaction. If you need additional assistance, feel free to contact us anytime at support@betti1.com!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.