bigredpowertools.co.uk Opiniones 

78
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Go into William Moores/ Big Red Power tools fairly often, lads are always great, really relaxed experience. I’ve Dealt with Josh the last few times I’ve been in, great service and very knowledgeable... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Milwaukee paradise! 🔴🔧 If you love your tools, this is the place to be, but be prepared to spend a fortune because you’ll walk in wanting one thing and come out wanting absolutely everyth... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable staff. Great service. Big shout out for Ryan! Thanks lad! And the most important - you can’t go wrong with Milwaukee Packout. Great stuff! All the best!

Valorada con 1 estrellas sobre 5

Ordered a new cordless router needed to use it the next day (Saturday) . Turned up on time but made the mistake of not opening it until I got home, big mistake, no charger in the box. Bought one local... Ver más

Información sobre la empresa

  1. Tienda de herramientas
  2. también en la categoría
  3. Concesionario de maquinaria para la construcción

Escrito por la empresa

OFFICIAL MILWAUKEE DISTRIBUTOR William Moore & Son (Preston) ltd. A deep-routed family run business - est. 1946. The company has built its reputation on the principle of selling quality hand and power tools, PPE, fixings and providing a reliable service to its customers. Now, as an official distributor for one of the fastest growing power tool brands around the world, Big Red Power Tools has become a leading distributor for Milwaukee across the UK.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(78)

27 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Got a Milwaukee impact gun and in the…

Got a Milwaukee impact gun and in the first week the bit holder broke, customer service is terrible as they take far too long to respond. offered no compensation for not being able to do my job without this tool.

Very disappointed won’t be shopping here again.

14 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought metal shears from this company…

I bought metal shears from this company and unfortunately the shears were not fit for my job but after contacting them they had organised to get the shears returned and refunded me my money fairly quickly so cant knock them. Trustworthy decent guys

12 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

First time ordered rafter square from…

First time ordered rafter square from them, supposed to deliver in 3-5 days, but after 3 weeks when I contacted to them they said they don't have in stock and even didn't bothered to inform about that in the beginning. Second time gave another shot, ordered Milwaukee circular saw with 12ah and they sent to me Milwaukee jigsaw (bare unit) .When I contacted them they didn't took responsibility, been told that they sent correct item... On a card box it says 12.6KG (Real weight of circular saw and battery+case) but on the DPD label says 3kg.Obvious mistake by them but they are not taking responsibility for that. Worst company I ever dealt with.

12 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

untrustworthy

Ordered some tools and paid extra for next day delivery. Took 48 hours to get the tools, complained and was told it was only Mon-Fri. Nowhere on their site did it say this, but they still took the payment. I asked for a refund and was told.... 'we will not be issuing any refund for carriage'.
The last time I order from them and will be letting other trades I know not to bother either.

26 de octubre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent customer service

Ordered an item which turned out was out of stock. Got in contact with customer support after 14 days and their service was excellent. Unfortunately stock was not expected for a couple of months so I opted for a refund and it came through immediately. Shame I didn't get my product, but I was happy with the support I received and I would order from here again.

23 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I've ordered a number of tools off of these guys over the past 12 months and had nothing but great service each and every time. They were even helpful enough to point me in the right direction when I've had issues registering my tools with Milwaukee. Definitely will be buying from them again

20 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Company To Deal With

Excellent company to deal with. Not only are they highly competitive, they offer great customer experience.
Good communication from start to finish.
Highly recommended.

10 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service!

Not sure if these other reviews are even genuine!

Have placed a few orders and never had any issues.

Items in stock and delivered faster than expected.

Did have one outstanding item from a previous order but was my issue as did not notice the eta date listed. When I phoned to check was informed of the eta date and given the option to remain on order or cancel.

Excellent customer service!

Will be using again

19 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company at all costs!!!!!

I placed an order well over a month ago, I got promised that it would be here on 18 august which I then took a day off for, the staff at this company couldn’t be bothered to inform me that they didn’t have the stock, it seems to me that this company has no stock and is trying to sell things they don’t have to then give you no information/as little as possible so you forget about your order. When you try to phone their costumer service number I was greeted by a very sarcastic and extremely unhelpful colleague who refused to give his name and offered no resolution to this issue. When I asked about speaking to a more experienced manager I then got told no one was in the store which would suggest why no one is helpful/rude down the phone. Avoid this company at all cost!!!!!!

19 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude Staff Diabolical Service

As the 80% have said here, rude staff, diabolical customer service, cancelled order, staff have no manners and received no apology. Open PayPal dispute as they still haven't refunded me and oh yes.... You'll get no updates regarding anything for orders, cancellations, refund etc, poor communication. Don't buy from these cowboys

2 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service, sent me a damaged level,that's was also bent, email several times no response, never use again shame as my power tool are Milwaukee

8 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling customer service!!!!,

Ordered a new cordless router needed to use it the next day (Saturday) . Turned up on time but made the mistake of not opening it until I got home, big mistake, no charger in the box. Bought one locally next morning, rang them Monday morning and I could tell straight away he wasn’t interested “I’ll ring you back after I investigate”, never heard from them again, DO NOT BUY FROM HERE!!!!

7 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers

Scammers
I ordered an Item it's the M18CV-0 M18 COMPACT HAND VAC
never arrived never responded had to contact Paypal to refund me
Avoid them

25 de marzo de 2021
Opinión espontánea

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