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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic. Great communication at a really good price. Would 100% recommend. I won't look anywhere else when I next need a bike box!

Valorada con 5 estrellas sobre 5

The local BikeBox dealer was incredibly helpful and flexible about when I picked up and returned my BikeBox. The company also has an excellent video showing you exactly how to pack your bike away in t... Ver más

Valorada con 5 estrellas sobre 5

Kirsty was very helpful. Happy for me to pick and drop boxes at times to suit me- during day or weekend, early or late. Bike easy to pack despite full suspension 27.5 inch wheel bike with wide tyres.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reasonable price for hire, good quality Bikebox which kept my bike safe - even on EasyJet - but the main reason I’ve given 5 stars is the superb customer service I received. Communication was very god... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Alquiler de vacaciones

Escrito por la empresa

Hire and Sales of top of the range, rigid bike boxes to keep your bike safe whether your traveling by plane, train or car. We have 23 rental collection hubs in the UK and Ireland.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

66 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(66)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic. Great communication at a really good price. Would 100% recommend. I won't look anywhere else when I next need a bike box!

29 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good service

Really good service, from the initial rental of the bike box. Kept informed all steps along the way. Only choice now is to buy a Velovault2 or rent again!

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

easy and hassle free

Really easy and hassle-free when it came to booking and collecting the Bike box from my local Bike shop. The packing instructions came with the box, and the link to the how-to video was really helpful

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bike Box Online York

I have used Bike Box Online York for a number of years now and have been really happy with the quality and condition of the equipment. Kirsty answers email really quickly and all round communication is first class.

25 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

It was super easy to book online, then it was waiting for me at Giant Kendal on my morning of collection. The guys at Giant were really helpful, even helping me remove my pedals when I realised they were on too tight for my basic multi tool.

The instruction video that came with the box/email was really helpful, and once I'd figured out how to get it in, it was really easy to do on the way back. Well priced too. Would definitely recommend 👌🏻

30 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great local service

The local BikeBox dealer was incredibly helpful and flexible about when I picked up and returned my BikeBox. The company also has an excellent video showing you exactly how to pack your bike away in the box. The boxes themselves are larger than other bike boxes I've seen so I only needed to take off my handlebars, wheels and pedals before I packed it away.

14 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

A Frustrating Experience

I ordered the hire in one shop, when I went to collect some weeks later the shop had relocated and nobody told me. When I went to the right shop I was ready to write a cheque for the £100 deposit, as per my confirmation e mail, but they wouldn’t accept it. Eventually, they put it on my bank card and charged me £4 for doing it. When I went back to return the box yesterday, on the date specified in my email, the shop was shut. When I went today, it took a while to return the deposit, and it’s not in my bank yet. The box itself was okay. Bit battle weary and careworn but it did the job okay. Overall a frustrating experience which isn’t over until I see the money. The lad in the shop (Cycle Revolution, Norwich,) was perfectly affable and sympathetic. On balance, I don’t think I will use this service again.

19 de mayo de 2025
Opinión espontánea
Logotipo de BikeBoxOnline

Respuesta de BikeBoxOnline

Thank you for your feedback and please accept our apologies for the disappointing experience.
Just as a note we did send you a email on the 21st April prior to your collection advising that the new collection site had moved to a different location on Hall Road in Norwich.
Re: the box return date, we should have spotted that and advised that the shop was closed on that day and made alternative arrangements with you.
Once again apologies for your disappointment.
Kind Regards
Bikebox Online

Valorada con 5 estrellas sobre 5

Really good service

Really good service. Bike well cared for when being packed and unpacked. No extra charge even though the return of the bike box was delayed due to it going missing for a while in air transit. I’d happily use them again

9 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The process was seamless

The process was seamless, team were easy to deal with and very accommodating despite the fact my bike and their box was lost by Ryanair on my flight home.

Thankfully we got both bike and bike box back (all be it 2 months) late and the bike box was returned smoothly.

16 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy

Simple, straightforward and high quality.

Flight was cancelled at last minute so brought box back late but they were so understanding and helpful.

30 de agosto de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Box is good but too big for most car boots

Box is good, no doubt. But do your homework. It's massive. It will only go in most cars with the rear seats down. I was going on hols with the family so that wasn't possible in the car going to the airport or the hire car. So it stayed at home, I wasted paying for the bike on the plane too. Yes I'm an idiot for not researching this before, hence I'm sharing this

21 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service.

These guys are the best! Hired 5 boxes for a trip to France. The online booking was simple to navigate and picking up the boxes from a local hub (pop up bikes) was very convenient. Unfortunately on our return the boxes were delayed almost a week. Kerr and Prakash at pop up bikes were very understanding and a big thank you from us all goes out to you both.
Will definitely use them again and hopefully pop into the cafe as the atmosphere is very chilled and friendly , not to mention a great cup of coffee.
Thanks again
Ian &Team Oggy

15 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kirsty was so helpful

Kirsty was so helpful. I have never travelled with my bike before so she let me bring my bike over and showed me how to take it apart and fit it to the box. She was very reassuring it would be ok and let me bring the box back a little late as she wasn’t in desperate need of it back at the time. Very reasonably price too!

8 de junio de 2023
Opinión espontánea

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