Very swift and easy service when making a claim. All through emails they response quickly and the claims was processed within pretty much a week from report to settlement. Great service would... Ver más
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Very swift and easy service when making a claim. All through emails they response quickly and the claims was processed within pretty much a week from report to settlement. Great service would... Ver más
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Never had to make a claim but better to be safe than sorry. I find the price for the 'PLUS' policy is competitive & provides all the cover I could ever need. Customer support is prompt to help with an... Ver más
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Ich habe vor 14 Tagen eine Versicherung abgeschlossen und bis heute keine Anmeldedaten, so wie es versprochen wurde, zugesendet bekommen. Per Mail ist der Kontakt äußerst langwierig und man wird hinge... Ver más
I’ve been insuring my bikes through BIKMO since 2021. BIKMO is the only insurance company I’ve found that covers bikes during a triathlon—and at their current replacement value. Unfortunately, my b... Ver más
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Escrito por la empresa
Whatever you ride – road bike, mountain bike, e-bike, gravel bike, cargo bike or something custom-built – our cover protects the things that matter most to riders: theft, accidental damage and vandalism, with worldwide cover and your kit and accessories included. And with no depreciation on payouts, you're covered for the value you've insured. Heading further afield? Our cycling-specific travel insurance protects you, the rider, wherever the road or trail takes you.
We provide cycle insurance across the UK, Ireland, Germany and Austria – because more people riding more often makes the world a better place. Alongside cover for riders, our cycle business insurance protects the bike shops, tour operators and community groups that keep cycling communities going strong.
We believe caring for riders and the planet go hand in hand. As a certified B Corp and 1% for the Planet member, we turn our business into impact – supporting projects that keep trails, roads and wild places thriving.
Glendale House, Sandycroft Industrial Estate, CH5 2QP, Flintshire, Reino Unido
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So glad to have Bikmo as my insurance company as my bike got stolen, they were very helpful and got my claim sorted quickly .

Respuesta de Bikmo
Setting up insurance was very easy.
Coverage in general looks excellent, should that day come, fingers crossed not!

Respuesta de Bikmo
What a fantastic company! Helpful and pleasant to deal with at all times. Dealt with theft of the bike swiftly and efficiently, despite it being quite a complex case, and paid out in just the same way. Thank you Bikmo and staff 😀

Respuesta de Bikmo
My (almost) new bike was stolen and I was very upset and disappointed. My claim with Bikmo was correct, fair, fast, smooth and professional. Very friendly people there. Will insure my next bike with them, for sure. I do recommend them very strongly.

Respuesta de Bikmo
Fast and efficient with dealing my claim, a big thanks to Bikmo, back riding in no time at all.

Respuesta de Bikmo
Bikmo dealt with my accidental damage claim both promptly and professionally. Came off my beloved Trek Emonda after a touch of wheels on a club ride. Snapped the carbon handlebars and smashed the right hand sram shifter/brake lever and also damage to my helmet. Quote for repair and replacement helmet fulfilled and delighted with the service provided.

Respuesta de Bikmo
Replaced stolen e-bike and kit at at full replacement value. Huge relief as couldn't afford to do that without insurance support and am back biking within 2 months.
Good communication throughout, even through minor process delays. Far better than van insurance company on almost all counts.

Respuesta de Bikmo
After suffering a bike crash and injury [no-one's fault] was super impressed at how quickly, easily and smoothly my claim was processed.
Everything I claimed for was paid without any trouble.
Part of the claim was for bike repairs. When the bike mechanic went to order the replacement bike parts he discovered the parts he had quoted for were actually only available as full components, not the individual parts he initially investigated [thanks SRAM!] so the cost for these parts increased. Bikmo didn't hesitate to pay out for the extra cost for these unforeseen items either as an extra payment after settlement. I wasn't expecting that so super impressed.
Will be renewing my policy next year for sure.

Respuesta de Bikmo
Bikemo approved my claim at the beginning of September and still didnt send money since two months, moreover they do not reply to my emails where I ask for payment.
ITS JOKE!

Respuesta de Bikmo
Very good service tom was really good it went very smoothly

Respuesta de Bikmo
Great experience with Bikmo Team!
Very professional and easy to deal with. My two 5-year-old bicycles were stolen from a locked communal area in Cambridge. The claim process took about a month — probably a bit longer than usual — as my case required extra confirmation (the thieves had cut through the bike rack, so there were no locks left). Despite that, communication was clear throughout, the process was smooth, and my claim was approved without issues.
I had insured my bikes with all the accessories for their current new market value, and everything went exactly as agreed. Just note there’s a 10% excess if you choose a cash settlement — it’s clearly stated in the policy. I’m now ready to buy a new bike, and I’ll definitely be insuring it with Bikmo again.

Respuesta de Bikmo
Sorting out insurance for my electric bike was really straightforward and I had quick responses to check my bike lock as well.
Bikmo help desk was also quick in clarifying my questions on insurance as well.

Respuesta de Bikmo
Huge thanks to Bikmo Cycle Insurance 🚴♂️
I just wanted to say how impressed I’ve been with Bikmo throughout the whole process after my bike was stolen. From start to finish, they’ve been incredibly professional, understanding, and efficient. The claim was handled quickly and smoothly, with great communication the whole way through.
It’s never a nice experience having your bike stolen, but Bikmo really made the process as stress-free as possible. Couldn’t recommend them enough!

Respuesta de Bikmo
Csak egy napig volt biztosításom mivel sajnos azt a biciklit aztán nem kaptam meg amit megrendeltem ide biztosítás már másnap le kellett mondanom de nagyon kedvesek és segítőkészek voltak a megszüntetés ben

Respuesta de Bikmo
I was knocked off my bike, due to a car driver distracted by his kids in his car, and hitting the back of me. Bikmo were very quick at sorting out the payment for my bike repairs. All the staff I dealt with were very friendly and helpful.

Respuesta de Bikmo
Recently joined and have been really impressed so far!
The policies are super clear, the claims process is straightforward, and the service is c30% cheaper than the equivalent of some of the competitors, whilst having better perks like unlimited worldwide coverage.

Respuesta de Bikmo
The process of setting up the insurance was easy. Have not had the necessity to claim and so cant comment on this.

Respuesta de Bikmo
My bike was stolen having been locked to a public bike rack with a diamond secure lock. I provided all the extensive evidence required (including lock and bike receipts and photos, maps, crime number etc). The claim was settled in full after 19 days. Other than no response to a couple of follow up emails I sent and a longer time than anticipated to settle (I’m sure I read somewhere that 95% of claims were settled within 2 days!) I was happy with the service and response.
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