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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great company and very understanding. Angela was amazing from placing my order till delivery day. Everything went smoothly and couldn't fault anything. Amazing products and reasonable pricing. I've ju... Ver más

Valorada con 5 estrellas sobre 5

Perfect is every way! Easy to order any queries dealt with accordingly kept upto date with every detail - Delivery went smoothly too driver really nice. Helped with assisting my disabled mum when she... Ver más

Valorada con 3 estrellas sobre 5

Process was easy enough but what i cannot be doing us the constant crap being emailed out your my address same stuff each time, I HAVE PLACED MY ORDER MY PAYMENT PLAN IS SET UP. THAT'S ALL THAT NEEDS... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent company never had a single issue stay in contact with you throughout great quality items.. their with yiu every step of the way couldn't recommend this company enough my 2026 order already p... Ver más

Información sobre la empresa

  1. Tienda de artículos navideños

Escrito por la empresa

We are a Christmas Savings Club, helping our customers save towards making their Christmas as memorable as possible.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

350 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

new user to hampers looking to oreder…

new user to hampers looking to oreder for 2025 what would be delivery dates as saw some was ment to be 23rd dec thats so late im wanting to order 1400 worth of hampers

15 de enero de 2025
Opinión espontánea
Logotipo de bilcodirect.co.uk

Respuesta de bilcodirect.co.uk

Thank you for your 1 star review even though you have not used us before. We do have a way of customers asking questions rather than using Trustpilot. If you would like to email your questions to mail@bilcodirect.co.uk we would be happy to answer any of your questions. We do hope that you join the many happy customers we have so that you could come back and review us properly with a higher star rating.

Valorada con 1 estrellas sobre 5

I have never ordered form here yet…

I have never ordered form here yet wanting to know if it's safe and legit thanks

8 de enero de 2025
Opinión espontánea
Logotipo de bilcodirect.co.uk

Respuesta de bilcodirect.co.uk

Hi Angela,

Thank you for leaving us a 1 star review. I understand that you haven't ordered from us yet and want to see if we are legit or not. All I can say is that we work hard to make sure everyone is happy with what we do. I do hope you join us and see how legit and safe we are, then you will be able to come back and edit this review for us.

Valorada con 5 estrellas sobre 5

Stress free christmas

Completely took the stress of christmas food shopping away. Arrived promptly. Well packaged. Excellent choice. Definitely ordering again for next year.

6 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fully changed opinion from 1 to 5 stars

the delivery time is an absolute joke.
Ive ordered the largest hampers to the sum of just over £1600
The delivery date is late on the 23rd December!!!- what good is that to me at this late time?
Great Frozen turkey for christmas! So now i need to buy one anyway in order that it can defrost in time for Xmas Eve when everyone is round!
the actual hampers have disappeared from the Bilco website so i havent got a clue as to what i am/should be getting!
Brilliant mad dash now on Xmas Eve getting everything else in i need
Thanks Bilco!
First and last time of ordering!
‐-----------
So an update on the review and I've changed this from 1 to 5 stars.
The company did in fact get in touch, the delivery date was amended to the 17th December.
5 stars for their after sales service. So many companies respond to a negative post on TripAdvisor but so few actually do something about it.

Thank you Bilco

19 de noviembre de 2024
Opinión espontánea
Logotipo de bilcodirect.co.uk

Respuesta de bilcodirect.co.uk

We are sorry for the distress the late delivery time you have received has caused. We have discussed your delivery with the distribution depot in your area and they are going to contact you to discuss the possibility of getting your order to you a little earlier.

Valorada con 5 estrellas sobre 5

exellent service

i absolutely love bilco , i was skeptical at first when i first ordered in 2022 as i never heard of bilco so i just got the sweet sensation and the biscuit galore hamper , they turned up so in 2023 i decided to go all out and get the christmas combo deal it comes with 7 hampers everything turned up and the food lasted until early march so ive ordered the same for 2024 which i cant wait to arrive

16 de noviembre de 2024
Opinión espontánea

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