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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Signed up for a $1 kayo promotion, cancelled after the month. $19 was then taken out of my bank account because apparently I signed up for binge which I did not. 3 weeks of going back and forth I was... Ver más

Valorada con 1 estrellas sobre 5

Should be zero stars. of all the streaming companies this is the worst of the worst. having bought an annual subscription their QR codes done't work come up with oh there is a problem try again late... Ver más

Valorada con 1 estrellas sobre 5

Bunch of scammers. I made the mistake of subscribing for a couple of months, and I've been trying to cancel ever since. I've logged into both Hubbl and Binge, but there's no clear way to cancel t... Ver más

Valorada con 1 estrellas sobre 5

I wish I can give them zero or no star Even single is too much for them,totally scammer and waste of money,kindly my brothers and sisters stay away from these scammers.AI videos of that bgine company... Ver más

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1,2

Muy malo

TrustScore: 1 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

Todas las opiniones

(153)

35 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Been a binge customer for about a year

Been a binge customer for about a year. I got a 12 month free subscription from my electricity provider. I will NOT be paying for it when the free period ends. Poor Content, Poor Delivery, NO CUSTOMER SERVICE - NONE! and that's just the tip of the iceberg. Constant buffering, Pathetic video quality, NO volume levelling whatsoever, some movies blow your eardrums out, others are so quiet you can barely hear conversation over the STATIC from having the volume at FULL BLAST. No option to REMOVE movies from "Continue binging", there's ALWAYS a "you might like" and it NEVER has anything I like, PATHETIC! If you want to spend hours LOOKING for something to watch, but never actually find anything, then try Binge. If you want to watch HBO, go to HBO and buy it, It's DEFINITELY not worth the hassle using binge. If you're not into HBO, then binge is a complete waste of time. I'd leave ZERO stars if it was an option. And no, I'm not a foxtel hater, just an honest person. Just do a quick google search and you'll find that the problems people complained about 2 years ago, are STILL THERE. So that tells me that they DO NOT CARE ABOUT CUSTOMERS. Simple. I wish I'd known this earlier, I would have declined the free 12 months.

29 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Reported to Consumer Affairs

They mislead me regarding some bonus Qantas points, refused to leave their script when I asked about the points, and didn't answer my questions. Then in response to a repeated question, they sent emails saying they're closing my enquiry. Finally, more than a month after I first asked for their help to link my Qantas account (because their instructions were incorrect), they gave me an answer that was at least relevant to what I was asking. Since this took so much time and effort and I received none of the points they were advertising, I requested compensation. Another 2 weeks and I am yet to receive any response at all.

19 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unethical company stealing money

This company is one of those SaaS that will not refund. Countless emails ignoring the request - it's all tactics because they couldn't give a stuff and would rather be illegal in their practices.

4 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Asked their costumer service to cancel…

Asked their costumer service to cancel my subscription coz I’m travelling overseas and I won’t have access there. Delay in cancellations and charged me another full month of not using the service before canceling it.
Poor non responsive service. You are better off subscribe somewhere.

26 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lack of closed captions for hearing impaired.

I am deaf and need closed captions. Other streaming services never fail in this regard. But some binge programs have closed captions for a season or so and they just stop.
Some programs have none at all.
I have cancelled my subscription.

28 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible support

As with anything Telstra related useless and delayed customer support. My Binge service stoppped working with an ssl error it was at the Binge side not my tv or internet once I finish watching the current show I started I will be terminating my subscription Netflix is so much better in every way.

5 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

No closed captioning

No closed captioning, very limited option for fast forward or replay, drops out regularly. $14 per month for 2 screens. Some good content but without captions is of limited use.
Doesn't compare well to other streaming services.

5 de octubre de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

Good Content poor delivery

Another Foxtel service without the it support to keep it going, similar to the interrupted service of FoxtelNow. The lineup looks good... however the quality of delivery and up-time means I do not consider it worth they money being charged At $60 a year it would be reasonable value. I will not be revisiting this site.

7 de junio de 2020
Opinión espontánea

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