Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team at Bitcade care about just as much about their customers as they do about arcades - as if the finished build wasn't perfect enough already, their design department patiently organised a set o... Ver más

Valorada con 5 estrellas sobre 5

A blow by blow breakdown of the whole delivery process, including a call from the driver an hour beforehand on the designated day meant we were kept in the picture all the way. The unit arrived pal... Ver más

Valorada con 1 estrellas sobre 5

My order arrived after 3 weeks, sadly it was missing all fixings and perspex screens (apart from the extra one I ordered to cover the joystick/button area.) Communication has been very painful,... Ver más

Valorada con 5 estrellas sobre 5

The guys at Bitcade from start to finish were amazing from sales enquiry to me messing them about with the delivery times, I couldn’t fault them. Oh and the games machine itself - a beautiful piece of... Ver más

Información sobre la empresa

  1. Sala recreativa de videojuegos

Escrito por la empresa

Launched in 2017, Bitcade is a small, devoted team based in Bristol and over the last five years we have made it our goal to produce the best custom arcades machines in the business. Set over 12,000 square foot and over 3 units we are now Europe's largest producer of custom built arcade machines, supplying machines all around the world. Creating these machines involves a lot of hard work and we’re proud to say that we do it all in house, everything from cutting the wood, printing the artwork and wiring the boards is all done by us. We want to bring players back to the golden age of gaming, but with the reliability of modern technology. Our custom made arcade cabinets, bartop machines and tables can play between 60-9000 games so you’ll never be short of choices and can play classics like Space Invaders, Pac-Man and Defender.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

323 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(323)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I ordered a hyperspin machine from…

I ordered a hyperspin machine from Bitcade it arrived exactly on the day promised. It has 9000 games and is surprisingly easy to use the only problem I have had to date is the wife moaning about the sound of it. I know I can turn it down but where’s the fun in that. As a teenager of the 80s i remember spending a lot of time in arcades playing these games and I think the way the games load up and the general finish of the cabinet couldn’t be replicated any better. Very impressed with the company and back up received to date Kind regards to everyone who has helped me up to now Martin.

2 de febrero de 2022
Valorada con 5 estrellas sobre 5

A high score for Bitcade

The Minotaur arcade cabinet from Bitcade both looks the part and has the nostalgic game credentials to back it up, offering hours of fun for both the young and the young-at-heart in our household. A minor issue with one of the joysticks upon delivery was dealt with professionally and promptly by the Bitcade team, and we were up and running in no time.

1 de febrero de 2022
Valorada con 5 estrellas sobre 5

A blow by blow breakdown of the whole…

A blow by blow breakdown of the whole delivery process, including a call from the driver an hour beforehand on the designated day meant we were kept in the picture all the way.
The unit arrived palletised, complete with heavy duty bubble wrap, in pristine condition when finally unveiled.
It works perfectly and, takes me back to my early formative years.
Outcome? One VERY happy recycled teenager! 👏👌💪✌️🙏🤗

25 de enero de 2022
Valorada con 5 estrellas sobre 5

Absolutely brilliant.

Absolutely brilliant.
A present I got for my Dad which has brought the whole family hours of fun (and competitive arguments) already!
The art work is fantastic and the machine is immaculately put together, the customer service is brilliant too, always ready to answer any questions or issues you may have.
I'd recommend Bitcade to anybody who's thinking of getting an arcade machine.
10/10

25 de enero de 2022
Valorada con 5 estrellas sobre 5

The Arcade Machine is fantastic

The Arcade Machine is fantastic, everyone who has seen it said it was awesome, and worth every penny. It was delivered ahead of schedule, and bitcade are very responsive to any questions.

21 de enero de 2022
Valorada con 5 estrellas sobre 5

Great machine would buy from here again.

Great machine just no instructions lost but I am old lol will buy from here again

21 de enero de 2022
Logotipo de Bitcade

Respuesta de Bitcade

Hi Andy, thanks so much for the 5-star review! We’re so glad you love the machine. In regards to instructions, all our deliveries come with a link on how to access instructions. I’ll attach one here for you so you have it 😊

https://bitcade.co.uk/pages/instructions

Valorada con 5 estrellas sobre 5

Ethan and Jack

Ethan and Jack, have been nothing but helpful. They always got back to me promptly and seamlessly. I honestly can not remember the last time i was so pleased with a business, where i was a customer.

If i were to say one word to describe the service, id say, "EPIC"

Jack and Ethan

19 de enero de 2022
Valorada con 5 estrellas sobre 5

Great company And service machine…

Great company And service machine delivered on time and looks great , couldn’t d a few things like changing lights , Color’s etc so done live chat and answered straight away can’t fault them hence 5 stars

18 de enero de 2022
Valorada con 5 estrellas sobre 5

Fantastic buying and service experience…

Fantastic buying and service experience from Bitcade. I bought a retro (built as new) 1980s 1/2-player cocktail arcade games table which came on the day promised and is just fantastic. I added several extras such as button lights and coin mech to help recreate the experience I remember from bars in the 80s.

There were a few v minor snags on setting it up which the team at Bitcade responded immediately to and talked me through how to resolve (issues I had inadvertently created). They were brilliant and responded late on a Friday night too when I didn’t expect them to come back to me until the Monday.

I should also say that I ordered this for my wife and she had ordered one for me the same day before Christmas and they refunded one of the orders without any fuss.

Wish all companies could offer such great products and responsive service

18 de enero de 2022
Valorada con 5 estrellas sobre 5

All good

All good, nothing to fault!
Great communications, speedy replies and end product what exactly as described. Product was dispacteched and delivered as promised and really well packaged to keep safe in transit.
Purchased a 27" bartop arcade machine with Pardora DX and then went back for the stand couple of weeks later because I wanted the flexibility of bartop or stand up. Both stand and set are solid, well made and professional.
Would and will use Bitcade again, very happy!
Phil in Lincolnshire

18 de enero de 2022
Valorada con 5 estrellas sobre 5

Purchased Defender HyperSpin model

Purchased HyperSpin model the workmanship on the cabinet is superb, the buttons, joystick and screen all excellent.
The games are fantastic, the online support person managed to fix a bug in the system online at 10.30pm. Service is great, well worth the effort its taking me back to early 80s in the Enterprise in Glasgow playing Centipede with tracker ball makes it all worth it.

18 de enero de 2022
Valorada con 5 estrellas sobre 5

Excellent personalised service

Excellent personalised service from start to finish from Bitcade who provided a brilliant arcade machine when another company messed up and let us down. It was delivered when promised and works beautifully. Thanks everyone at Bitcade!

14 de enero de 2022
Valorada con 5 estrellas sobre 5

We ordered and recieved our custom…

We ordered and recieved our custom arcade cabinet just before Christmas. My kids were thrilled and have thoroughly enjoyed discovering and playing all of the classic games. Jack and the team at Bitcade were very responsive and helpful and delievered exactly what we ordered bang on time. We can highly recomend Bitcade and their services.

6 de enero de 2022
Valorada con 5 estrellas sobre 5

Arrived ahead of schedule

Arrived ahead of schedule, was very well packaged. Kids and I both love it. Only downside was sound it could have done with a frontal speaker. For the price cant complain. Will definitely buy a 4 player machine in future.

24 de diciembre de 2021
Valorada con 5 estrellas sobre 5

Ordered my star wars bar top with stand…

Ordered my star wars bar top with stand
At the beginning of the month.
Top drawer service from this company and takes me right back to standing in arcades when I was younger.
Wife’s even getting in on the act by playing pac-man.
Great company, great product and great service.

23 de diciembre de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más