Bitcoin Well Opiniones 

138
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

5 star team...would give them 10 Knowlegeable Industry leaders New services and tech development (swaps, deposits, bill payment) Faith ;)

Valorada con 5 estrellas sobre 5

Overall, the company was professional. Customer Service reps and overall team was responsive, professional, and connected well with me. They tried to understand my needs and execution plan and then... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for some sort of constructive criticism to help out, and I am sure there must be a way for you to get better, and the only thing I could think of is the wishing well sats expiring. It... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is science fiction movie autonomy ! … The idea that I can go in a regular convenience store and get some on the chain Bitcoin directly into my cold storage for very low fees and absolutely anonym... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de criptomonedas
  2. Servicios financieros alternativos
  3. Servicio de cambio de divisas
  4. Servicio financiero no bancario
  5. Servicio de pago

Escrito por la empresa

Bitcoin Well is a non-custodial bitcoin platform available in Canada and the United States. When users buy bitcoin through Bitcoin Well, the bitcoin is delivered directly to a wallet they control rather than being held on-platform. Bitcoin Well supports online purchases and also has a concierge service (Bitcoin Well Infinite) for larger purchases. Bitcoin Well is publicly traded company (TSX.V: BTCW) as well as a regulated Money Services Business in both Canada (FINTRAC #M19811620) and the United States (FinCEN #31000308454032).


Información de contacto

Información importante

4,5

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(138)

72 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Smooth, fast transactions

My transaction went very smooth. Reilly was very helpful and understanding of my situation. banking was easy and fast. I will use Bitcoinwell in the future and recommend to friends

15 de mayo de 2026
Valorada con 1 estrellas sobre 5

I tried opening an account with Bitcoin…

I tried opening an account with Bitcoin Well to support them because I liked the idea that they send Bitcoin directly to your wallet, even though their fees are already high. After going through the process, they denied my account with absolutely no explanation or reason, only giving the typical “we are not able to share details” response. Very disappointing experience and a complete waste of time. Oh well, one less customer.

6 de mayo de 2026
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hi Sito,

Thank you for taking the time to share your experience. We’re sorry for the frustration and inconvenience this caused.

Account reviews and identity verification checks can sometimes require additional review, and for privacy, security, and regulatory reasons we’re limited in what we can share publicly about the details of any account decision.

That said, our team has reviewed your case and followed up with you directly through your support ticket. We appreciate your patience while the remaining verification steps are completed with the applicable service provider.

Thanks again for giving Bitcoin Well a try, and we’re happy to continue assisting you directly through our support team.

Valorada con 1 estrellas sobre 5

BITCOIN WELL ARE SCAMMERS ‼️‼️‼️

Bitcoin well is a scam.They suspended my account 8 months ago and upon asking and providing all the necessary documentation,their customer support team went ahead and blocked me.Deal with them at your own peril ‼️‼️‼️

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Bitcoin exchange, by far.

They do non-custodial Bitcoin right. I've bought all my Bitcoin from them over the past several months, and never had an issue with them getting my purchase deposited directly into my wallet. And if I ever do have any questions, their customer service has always been quick to answer -- sometimes in minutes, but never more than a few hours. If you're in the market to buy self-custodied Bitcoin, I can highly recommend them.

10 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Withheld funds - Resolved.

I went to do a roughly $1000 e-transfer, which I have done several times in the past and this time it said "Apologies, but this transaction amount exceeds your maximum transaction limit for the payment type you selected." There was no money put into my balance whatsoever, just a failed message for it and no e-transfer sent, no word on where or how I get my money back. I just spoke with someone through email, They said it failed because I tried to e-transfer above the $950 threshold, which is misleading because the Limits section doesn't even show that, it should be the top limit in bold. They also said I can get a refund of coins if I have a wallet in my profile and tell them which one to send to. I told them which wallet and very shortly after a refund was issued. I wish the Limits section showed that $950 max per transfer for lite tier accounts so I would have avoided that, but at least they resolved it quite fast.

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bitcoin Well makes buying Bitcoin easy…

Bitcoin Well makes buying Bitcoin easy and seamless. After you have set up your account and provided your wallet details you don't even have to log in to purchase; just send an e-transfer and Bitcoin will be sent to your registered wallet. You hold your Coin and it remains in your custody.

31 de enero de 2026
Valorada con 1 estrellas sobre 5

Horrible

Horrible. There are many better options. My deposit failed due to something else coming out of my bank before funds could
Settle. Rather than give me another attempt
To remedy it, they banned my account and made the decision final without any appeal or anything!!!

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bitcoin Well is great!

After a recommendation from the guys at Maple Bitcoin, I gave it a try. Being a bitcoin newbie, the account setup process was easy. I had a referral code which also gave me a token at the wishing well. Transactions are seem less and quick as long as you pick the expedited method which was a nominal fee. I am looking forward to trying out the ATM in our area just for fun. Tech support can take a little time in responding but they eventually do. Overall, it has been a great experience for a newbie learning the ropes.

29 de diciembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más