5 star team...would give them 10 Knowlegeable Industry leaders New services and tech development (swaps, deposits, bill payment) Faith ;)
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Consulta las opiniones de los clientes
Overall, the company was professional. Customer Service reps and overall team was responsive, professional, and connected well with me. They tried to understand my needs and execution plan and then... Ver más
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I was looking for some sort of constructive criticism to help out, and I am sure there must be a way for you to get better, and the only thing I could think of is the wishing well sats expiring. It... Ver más
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This is science fiction movie autonomy ! … The idea that I can go in a regular convenience store and get some on the chain Bitcoin directly into my cold storage for very low fees and absolutely anonym... Ver más
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Información sobre la empresa
- Servicios de criptomonedas
- Servicios financieros alternativos
- Servicio de cambio de divisas
- Servicio financiero no bancario
- Servicio de pago
Escrito por la empresa
Bitcoin Well is a non-custodial bitcoin platform available in Canada and the United States. When users buy bitcoin through Bitcoin Well, the bitcoin is delivered directly to a wallet they control rather than being held on-platform. Bitcoin Well supports online purchases and also has a concierge service (Bitcoin Well Infinite) for larger purchases. Bitcoin Well is publicly traded company (TSX.V: BTCW) as well as a regulated Money Services Business in both Canada (FINTRAC #M19811620) and the United States (FinCEN #31000308454032).
Información de contacto
10142 82 Avenue NW, T6E 1Z4, Edmonton, Canadá
- 1-888-711-3866
- help@bitcoinwell.com
- bitcoinwell.com
Información importante
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 1 mes
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
BTC purchase and sales via Interac are…
BTC purchase and sales via Interac are quick and seamless. Well done!
Smooth, fast transactions
My transaction went very smooth. Reilly was very helpful and understanding of my situation. banking was easy and fast. I will use Bitcoinwell in the future and recommend to friends
I tried opening an account with Bitcoin…
I tried opening an account with Bitcoin Well to support them because I liked the idea that they send Bitcoin directly to your wallet, even though their fees are already high. After going through the process, they denied my account with absolutely no explanation or reason, only giving the typical “we are not able to share details” response. Very disappointing experience and a complete waste of time. Oh well, one less customer.

Respuesta de Bitcoin Well
BITCOIN WELL ARE SCAMMERS ‼️‼️‼️
Bitcoin well is a scam.They suspended my account 8 months ago and upon asking and providing all the necessary documentation,their customer support team went ahead and blocked me.Deal with them at your own peril ‼️‼️‼️
Best Bitcoin exchange, by far.
They do non-custodial Bitcoin right. I've bought all my Bitcoin from them over the past several months, and never had an issue with them getting my purchase deposited directly into my wallet. And if I ever do have any questions, their customer service has always been quick to answer -- sometimes in minutes, but never more than a few hours. If you're in the market to buy self-custodied Bitcoin, I can highly recommend them.
Withheld funds - Resolved.
I went to do a roughly $1000 e-transfer, which I have done several times in the past and this time it said "Apologies, but this transaction amount exceeds your maximum transaction limit for the payment type you selected." There was no money put into my balance whatsoever, just a failed message for it and no e-transfer sent, no word on where or how I get my money back. I just spoke with someone through email, They said it failed because I tried to e-transfer above the $950 threshold, which is misleading because the Limits section doesn't even show that, it should be the top limit in bold. They also said I can get a refund of coins if I have a wallet in my profile and tell them which one to send to. I told them which wallet and very shortly after a refund was issued. I wish the Limits section showed that $950 max per transfer for lite tier accounts so I would have avoided that, but at least they resolved it quite fast.
Was quick and easy....what else can I…
Was quick and easy....what else can I say.
Best way to buy bitcoin in Canada
Easy, trusted, direct to wallet bitcoin buys with no gas fees and consistent 1.2% spread
Bitcoin Well makes buying Bitcoin easy…
Bitcoin Well makes buying Bitcoin easy and seamless. After you have set up your account and provided your wallet details you don't even have to log in to purchase; just send an e-transfer and Bitcoin will be sent to your registered wallet. You hold your Coin and it remains in your custody.
Bonjour, de ne pas faire tout avec notre propre voix le coté humain merci
Bonjour,
ce fut pour moi stressant mais je suis arrivée a vouloir et c'est avec ma croyance que j'ai persévérée. cela ma permise de partager ma réussite mes progrès, a mieux me comprendre ,me connaitre surtout me respecter en temps que humain et je vous remercies de tout cœur pour votre accompagnement bonne soirée ......xx :) :)
2nd small transaction i placed is under…
2nd small transaction i placed is under review with no explanation
Horrible
Horrible. There are many better options. My deposit failed due to something else coming out of my bank before funds could
Settle. Rather than give me another attempt
To remedy it, they banned my account and made the decision final without any appeal or anything!!!
Bitcoin Well is great!
After a recommendation from the guys at Maple Bitcoin, I gave it a try. Being a bitcoin newbie, the account setup process was easy. I had a referral code which also gave me a token at the wishing well. Transactions are seem less and quick as long as you pick the expedited method which was a nominal fee. I am looking forward to trying out the ATM in our area just for fun. Tech support can take a little time in responding but they eventually do. Overall, it has been a great experience for a newbie learning the ropes.
Very slow in sending my ETH and VERY EXPENSIVE
Very slow in sending my ETH - over an hour, Customer service not good - slow in responding, no phone support no chat support - email only and SLOW - also VERY EXPENSIVE - stay away !
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