Bitcoin Well Opiniones 

138
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

5 star team...would give them 10 Knowlegeable Industry leaders New services and tech development (swaps, deposits, bill payment) Faith ;)

Valorada con 5 estrellas sobre 5

Overall, the company was professional. Customer Service reps and overall team was responsive, professional, and connected well with me. They tried to understand my needs and execution plan and then... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking for some sort of constructive criticism to help out, and I am sure there must be a way for you to get better, and the only thing I could think of is the wishing well sats expiring. It... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is science fiction movie autonomy ! … The idea that I can go in a regular convenience store and get some on the chain Bitcoin directly into my cold storage for very low fees and absolutely anonym... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios de criptomonedas
  2. Servicios financieros alternativos
  3. Servicio de cambio de divisas
  4. Servicio financiero no bancario
  5. Servicio de pago

Escrito por la empresa

Bitcoin Well is a non-custodial bitcoin platform available in Canada and the United States. When users buy bitcoin through Bitcoin Well, the bitcoin is delivered directly to a wallet they control rather than being held on-platform. Bitcoin Well supports online purchases and also has a concierge service (Bitcoin Well Infinite) for larger purchases. Bitcoin Well is publicly traded company (TSX.V: BTCW) as well as a regulated Money Services Business in both Canada (FINTRAC #M19811620) and the United States (FinCEN #31000308454032).


Información de contacto

Información importante

4,5

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(138)

72 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy, and Reliable Bitcoin Purchases

I’ve used Bitcoin Well a few times now, both at their ATMs and through their online site to buy bitcoin with cash. Pretty easy to use, quick, and always works without any big issues. I don't like KYC but they're definitely a solid and trustworthy option.

31 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I don’t know I love the simplicity of…

I don’t know I love the simplicity of it. It’s laid-back the security of it and the safety most of all the simplicity. Some of these other apps and platforms are just way over complicated. I like the way you can put money in and take money out 24 seven and transfer money I’m learning slow my first entered Crypto.com. It was like falling into the matrix way way overwhelming like a roller coaster. !!

1 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bitcoin Exchange the Right Way!

@whitegalliform70
Bitcoin Well is dedicated to helping
average, everyday people advance on their Bitcoin journey. They offer excellent, free learning resources and actively promote Bitcoin mining. To help you stack SATs, they provide incentive points that you can save up and spend on a variety of
options. I enjoy and appreciate what Bitcoin Well is doing.

17 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blockchain Butter

Very good! Verrryyy gooodd, yeah.

15 de septiembre de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hey Mark!

Thanks for your review! We are stoked that you enjoy your experience buying bitcoin. Whether it was at an ATM or online (or both!) we are thrilled to hear your feedback.

We hope to see you around soon!

Kindest regards,
Konrad
Community Manager @ Bitcoin Well

Valorada con 1 estrellas sobre 5

Very slow to approve

Very slow to approve

9 de septiembre de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hi Joe,

We are sorry to hear you are disappointed with the verification pending period. This is an occasional scenario, however we ensure to take proper precautions to adhere to local regulations and our rigorous customer safety standards.

If you can please email me at k.fitz@bitcoinwell.co I'll happily review your case personally and provide you with an in-depth explanation on the time delay. If your account requires any other reviews or actions, I'll be sure to keep you in the loop.

I hope to hear from you soon!
Konrad
Community Manager @ Bitcoin Well

Valorada con 1 estrellas sobre 5

My account has been disabled since on…

My account has been disabled since on the 6th of August and I have been trying to contact the customer service team but they are not doing anything about it and I have funds inside my bitcoin well account this is so sad

6 de agosto de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hi there!

There are a variety of reasons we may close a Bitcoin Well account. As we are fully regulatory compliant, if we encounter a situation that doesn't fully satisfy our regulatory and customer safety requirements, we must suspend account services. This is how Bitcoin Well keeps customers safe.

We do not hold onto customer funds. If you were told we are holding onto your funds by a third party involved in your bitcoin transactions, there may be foul play from your third party. Our business is fully transparent and regulatory compliant, and any funds stuck in a transaction will be promptly returned to you. If you are missing bitcoin suggest reaching out to our team so we can investigate your situation.

If you haven't already, reach out to our support team hello@bitcoinwell.com with your account email or welltag (account nickname) and our team will promptly assist you.

Thank you,
Konrad
Community Manager @ Bitcoin Well

Valorada con 1 estrellas sobre 5

Very confusing and frustrating

Very confusing and frustrating, need an experienced investor to handle this.

22 de agosto de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hi there!

I'm sorry to hear you are struggling to buy bitcoin. Like using the Internet and email for the first time, bitcoin has a learning curve.

And we're here to help!

Alongside a passionate and helpful support team, Bitcoin Well provides free educational articles, a free online course, short video tutorials, and live webinars where you can ask any question you have about Bitcoin.

Reach out to me directly at k.fitz@bitcoinwell.com to ask questions directly or get started yourself at: www.bitcoinwell.com/learn

Kindest regards,
Konrad
Community Manager @ Bitcoin Well

Valorada con 5 estrellas sobre 5

Great service

Great service! Reliable, 5 star company

31 de julio de 2025
Opinión espontánea
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Respuesta de Bitcoin Well

Hey Ned!

Thanks for your kind review! We re thrilled we are a reliable shop for you to buy and use your bitcoin <3

Kindest regards,
Konrad

Valorada con 5 estrellas sobre 5

Great assistance & the lowest fees

Great customer service during times of operation and Bitcoin Well has the lowest fees of the four (4) services that I have used to purchase Bitcoin (BTC).
I enjoy the business practice of NOT holding any of my funds OR BTC along with the transfer directly to my personal wallet is greatly appreciated.

30 de julio de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hey Ma!

We are glad you appreciate no holds on your bitcoin! No custody is incredibly liberating, now YOU are in charge of YOUR MONEY!

The way it should be, right?

Kindest regards,
Konrad
Community Manager @ Bitcoin Well

Valorada con 5 estrellas sobre 5

I used to use Coinbase….

I used to use Coinbase as my go to buy and sell… but once they started restricting, sending to my wallet sometimes 4 sometimes 12 days, i’m glad I found Bitcoin Well as my new go to for stacking…

28 de julio de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hey Bar Camp!

We are glad to hear you ditched the custodian! Your bitcoin thanks you...

Kindest regards,
Konrad

Valorada con 1 estrellas sobre 5

Bitcoin Well SCAM COMPANY

This is a scam company ripping off people their hard earned money. It has been 10 days since I purchased bitcoins with them and they have not delivered yet. I am just getting taken through corners.

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am a new customer and my first…

I am a new customer and my first transaction was easy and flawless and the e-transfer was almost immediate!!!!

10 de julio de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

No need to wait, Patti. We send your bitcoin to you right away!

Instantly gain full control of your money when you buy bitcoin through us! We send the bitcoin directly to your wallet... every single time!

Kindest regards,
Konrad
Community Manager @ Bitcoin Well

Valorada con 5 estrellas sobre 5

You are the best and you will be always…

You are the best and you will be always
Severals experience of Interac transfers from my crypto account to my bitcoin to my bank account’s take less then 10 minutes
Great and secure transactions
🙏👍🙏👍🙏👍

8 de julio de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hey there!

Thanks for sharing your experience! We believe strongly in the ability to self-custody bitcoin so you can enjoy all of what bitcoin has to offer.

Fast delivery is one of the ways we ensure your bitcoin is conveniently delivered to self-custody.

Happy stacking!
Konrad
Community Manager @ Bitcoin Well

Valorada con 1 estrellas sobre 5

This site has become scamish

This site has become scamish. Today the site doesnt bring option for buying bitcoin. my friends also after receiving funds their accounts were disabled and none of their customer service works,after sendig numerous emails to support none was replied and they lost money

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

this company is super professional and…

this company is super professional and honest.
Great customer support from reilly combs got back to me quickly and answered my questions.
now transaction are done fast. love it.

4 de julio de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hey there!

Thanks for letting us know that we are delivering on our promise for the best service for your bitcoin transactions.

We are proud to have Reilly on our team! He is smart, informative and passionate about helping others understand how bitcoin is disrupting the investment landscape.

Thanks for sharing your positive experience!

Kindest regards,
Konrad
Community Manager @ Bitcoin Well

Valorada con 5 estrellas sobre 5

Best price for buying online

Best price for buying Bitcoin online and goes right into self custody. You only need to set up your own Bitcoin wallet and you are in control of your own coins. No exchange risk, which is 100% worth the small bit of effort to set up your own wallet if you haven't done so already. Great service and value!

26 de junio de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Thanks for your kind review, Justin! We are happy to hear you value self-custody and the safekeeping of your hard-earned wealth.

Keep stacking!
Konrad
Community Manager @ Bitcoin Well

Valorada con 1 estrellas sobre 5

Scammed by Gamma Holding put my money into Bitcoin Well

I got call from Mark telling me he was finance person at Gamma Holdings telling me they were going to help me get my money back of 750.00 but what he did is took 500.00 out of my account now im out 1250.00.
Dave called back in may told me to download 2 apps and was.suppose to put 250.oo that James took in March but he too took 500.oo out of my accout.
I have. Notified police and bank.
Gamma Holdings is a scam and all i want is my money of 1250.00 returned to me by etranfer email

Dont call because i will not answer call from Alberts or Sask.

16 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is science fiction movie autonomy…

This is science fiction movie autonomy ! … The idea that I can go in a regular convenience store and get some on the chain Bitcoin directly into my cold storage for very low fees and absolutely anonymously is mind boggling ! … Of course smoothing a few rough edges might help, but get this: this is autonomy we see only in science fiction movies, getting Bitcoins has become as anonymous as getting a beer ! … From now on, instead of getting a beer, I go get Bitcoin ! … That’s where my beer money goes from now on ! …

15 de junio de 2025
Opinión espontánea
Logotipo de Bitcoin Well

Respuesta de Bitcoin Well

Hi there!

Thank you so much for your kind review! We are thrilled to empower individuals such as yourself, it is our mission and our purpose.

We are always striving to improve, so if you have any suggestions on how our rough edges can been improved for a smoother experience, I'd love to pass your feedback directly to our team.


In the meantime, keep that beer money flowing into cold storage! \m/

Kindest regards,
Konrad

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