Black + Blum Opiniones 

270
TrustScore: 4.5 sobre 5

4,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These Containers do not stain can be used in the freezer for storage and can be used in the oven or microwave, There great for food prep and keeping in the fridge, I like the square ones as it saves... Ver más

Valorada con 5 estrellas sobre 5

I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak... Ver más

Valorada con 5 estrellas sobre 5

So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof. One small downside is that it doesn't hold the temperature that well, but it's understandable s... Ver más

Valorada con 3 estrellas sobre 5

I have ordered three replacement bottle caps. They were packed in a box with a huge amount of paper as stuffing despite the fact that they would have easily fitted in an envelope. Cork and plastic is... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de encimeras
  2. Tienda de accesorios de moda
  3. Tienda de artículos para deportes al aire libre
  4. Mayorista de accesorios deportivos

Escrito por la empresa

We are passionate about creating beautiful, original designs that are underpinned with functionality.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

270 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 66% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(270)

21 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

So far the best bottle out there

So far the best bottle out there, doesn't add any funky taste to the coffee and it's truly spill proof.
One small downside is that it doesn't hold the temperature that well, but it's understandable since it's not a vacuum flask.

20 de mayo de 2026
Valorada con 5 estrellas sobre 5

Very good idea

Very good idea, keeps food fresh. I shredded some lettuce for a salad bowl to take camping as night before prep. My wife said that will turn brown and I said it shouldn't do, and lo and behold it was still green ( it might have been a one off).
And I also now take a salad bowl and side bowl for my lunches, instead of wrapping in clingfilm or foil or using old plastic tubs. I am very pleased with my purchases and will most likely be buying some more boxes instead of bowls.

20 de mayo de 2026
Valorada con 5 estrellas sobre 5

Beautiful looking, functional products

Beautiful looking products. They work perfectly and are more compact then similar products. I use the bottle daily and it's robust enough to take constant use. Customer care is also excellent.

25 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

2 cups happy

I ordered 2 insulated travel cups for use with our daily commute and family trips. Having tried many brands that failed to last, my wife and I are very pleased to have a reliable, well insulated leak proof cup, for what is an essential part of everyday. The best coffee moments have the right blend, cup and atmosphere, wherever we are, we've got the first two! The customer services team were also very prompt on a cup lid part replacement.

4 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. My lunch box lid kept opening up even with it sealed and the band around it. I emailed B&B and within 24 hours the matter was sorted with a new lid sent out.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful experience

Wonderful experience! I had already purchased a glass lunch bowl in the store, and now I've purchased another one, as well as a stainless steel lunch box and a large lunch bag. The products are excellent and leak-proof. Shipping was fast, and the customer service is excellent. I recommend this company.

8 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mis sold item, not as advertised.

I ordered a Insulated Travel Cup, which advertises it as "Insulated to keep drinks hot or cold for hours". I took that to mean an hour or more on a commute, my drink would still be hot.

The first time I used it, an hour and a half after leaving home it was cold. The product was therefore useless for my commute.

I contacted customer services, it took a week for them to respond, they then asked me to perform some tests, which, I had already done (tried heating the mug before use using boiling water) etc. They also asked me if I had done it up properly, things like that.. Eventually they reluctantly gave me a postage label for me to post it back to them, for them to test.

They then told me they had received and tested it, and found no issue with it. So returned it to me, as they do not accept refunds on used products.

This is a scam, as the item does not perform as advertised, 'hot for hours' should not mean less than one hour, in the UK (not like I took it into sub zero temperatures). The only way to know if it works is to use it, and therefore forfeit your right to return it. I have been mis sold a product for £25 and a whole lot of hassle for weeks on end, to still end up with nothing but a totally cold cup of tea.

9 de febrero de 2026
Opinión espontánea
Logotipo de Black + Blum

Respuesta de Black + Blum

Hello KP, Thank you for your review.

We would like to clarify that this matter was already resolved via email correspondence, where we provided detailed information regarding the product's expected performance and specifications.

As part of our quality assurance process, the product was tested by our Design Team and successfully passed the heat retention tests, performing within the expected parameters for its intended use.

We appreciate your feedback and remain available should you have any further questions or require additional assistance.

Valorada con 2 estrellas sobre 5

Don’t get fooled by the design. Not functional

It’s pretty terrible. It doesn’t keep heat, no more than few hours. Given the price, quite disappointing.. The design looks good until you start using it.. I bought five items all at once. I missed the return window. The ones still in boxes will be given away to charity..

15 de abril de 2026
Opinión espontánea
Logotipo de Black + Blum

Respuesta de Black + Blum

Hello Jojolina, Thank you for your feedback.

We're sorry to hear that the products did not meet your expectations. We can see that your order included three different insulated products, each designed for different uses and with varying heat-retention performance characteristics.

While we understand your disappointment, the heat retention experienced in real-world use can vary depending on factors such as the product selected, pre-heating, fill volume, ambient temperature, and frequency of opening.

Should you wish to contact us about the product(s) you kept, feel free to email askme@black-blum.com

Valorada con 2 estrellas sobre 5

J'ai commandé une lunch box + un verre…

J'ai commandé une lunch box + un verre de remplacement. Le verre de remplacement n'est pas a la bonne taille, je me suis probablement trompée mais le site est tellement brouillon sur les verre de remplacement des lunch box en verre que l'on se perd quasi à tous les coups. Il serait bcp plus simple de proposer le verre de remplacement adéquat lors de la commande en laissant le choix au client évidemment. A croire que c'est fait exprès. Ce sont des produits chers et le service n'est pas a la hauteur.

2 de octubre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más