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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Would rate 0 stars if it was an option , don’t waste your money simple as that . Didn’t receive an order from over a month ago and they give Ai responses for emails ( not the automatic response their... Ver más

Valorada con 5 estrellas sobre 5

I’ve ordered from this company twice now. And each experience has been great, it’s a challenge to ship internationally and a company still in its early stages does a great job. My product looked even... Ver más

Valorada con 1 estrellas sobre 5

So far the experience has been so poor - no customer service at all - the email on their page doesn’t work and my order which was placed two weeks ago is still not showing although the account says it... Ver más

Valorada con 5 estrellas sobre 5

The company’s staff are excellent at communication if there’s a problem/ updates. I couldn’t praise that high enough. The site it self is clear and well maintained. Quality of clothes top tier. Favour... Ver más

La empresa ha respondido

3,2

Medio

TrustScore: 3 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Would rate 0 stars if it was an option…

Would rate 0 stars if it was an option , don’t waste your money simple as that . Didn’t receive an order from over a month ago and they give Ai responses for emails ( not the automatic response their actual response is an Ai one everytime AFTER they send an automatic response zero way of customer service or contact) had to chargeback through my bank because they didn’t offer any sort of refund since they have zero customer service , terrible terrible brand and team 0/10 don’t be fooled . Plus Polyester 😹🤮

4 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I have ordered a coat in November 30th…

I have ordered a coat in November 30th and it is now January 16th, I have heard no response on its whereabouts and have come here to ask for one. I have chased twice and still haven’t heard anything
Order number #9936

16 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

The initial order was received in time but didn't fit. I got a returns label fairly quickly. They have had the product back for over a month and I have had zero communication or prospect of a refund. Would never recommend

14 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order Never Fulfilled

Placed an order from Canada in September 2025 for a t-shirt and still haven't received it in January 2026. Contacted customer service by email - they said they would fulfill my order but nothing happened.

1 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Girlfriend ordered from their website…

Girlfriend ordered from their website to get the puffer coat for for Christmas got loads of there other stuff which is really nice but when this arrived in the post looked nothing like the photos at all was pretty shocking for the money she paid was heavily disappointed

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered on 30.11.25 stating not…

Ordered on 30.11.25 stating not fulfilled and have tried to email, website is a disaster and have no phone number or proper contact information.
I’m beginning to think it’s not a real site

17 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

So far the experience has been so poor…

So far the experience has been so poor - no customer service at all - the email on their page doesn’t work and my order which was placed two weeks ago is still not showing although the account says it has been fulfilled - DPD saying they haven’t received the parcel for delivery .. no possibility to contact anyone at Blancs .. of this is how they work I will think twice before buying from them

9 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Out of stock again…

I twice ordered two different pairs of trousers for my son's birthday on the website, and twice I was informed they were out of stock. Please remove pictures of clothing that you cannot deliver.

8 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service and Quality

I’ve been buying now from
blancs for over a year. The service is always amazing and the quality is superb. Today I’ve sent a customer service query - it was dealt with SO promptly and even out of hours. Well done blancs team - great business model. You clearly appreciate your customers which will go a long way.

28 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would recommend Blancs

I’ve ordered from this company twice now. And each experience has been great, it’s a challenge to ship internationally and a company still in its early stages does a great job. My product looked even better in person (Long Sleeve Waffle T - Blue). Looking forward to wearing it!

22 de mayo de 2025
Opinión espontánea

La experiencia Trustpilot

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