Excellent Company ,excellent customer service!!! Received one pair of brackets when it should have been two pairs . Contacted the company by email ,had a reply within 20 mins! and the brackets were s... Ver más
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Consulta las opiniones de los clientes
Replacement parts for ceased blind roller mechanism. Photos on website helped to identify part. unsurprisingly, needed to drill new holes for replacement bracket but old blind now works better tha... Ver más
Ok, well, first of all my roller blind parts were delivered in a ‘strong’ cardboard tube which is just as well as that was very badly damaged in the delivery as if it had been thrown about. Secondly t... Ver más
I like the amount of parts you can purchase for your blinds however after 5 days I tried contacting to chase where my parts were especially as the tracking number didn't work. Even after trying 2 em... Ver más
Información sobre la empresa
- Tienda de persianas
- también en la categoría
- Fabricante y proveedor de cortinas
- Servicio de limpieza de cortinas y tapicería
- Tienda de artículos para el hogar
- Tienda de cortinas
Escrito por la empresa
We supply blinds replacement parts and curtains accessories across the United Kindgom. All orders are dispatched within 24hrs, to ensure customers satisfaction. Our collections includes parts for vertical blinds, roller blinds & roman blinds and alot more. We offer quality replacement blind parts for all types of blinds inc roller blind parts, vertical blind spares, roman parts, venetian blind parts, blind cords,blind brackets accessories etc for you to enable you to repair your own blinds.
Información de contacto
1 Queen's Gate Terrace, SW7 5PE, London, Reino Unido
- 01746866681
- sales@blindspartsdirect.co.uk
- blindspartsdirect.co.uk
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Prompt delivery and the items are first…
Prompt delivery and the items are first class. Thank you so much. I'll use you again and pass it on to family and friends.
Blinds direct sent the wrong item
Blinds direct sent the wrong item. I sent them an email to arrange for return and left a message on their answering service but got no reply to either. I have called many times since but get an automated message saying that the message box is full. This is outrageous. I placed the order by clicking on the photo of the part I need. In addition, I was surprised that they gave no part number nor the dimensions so assumed that it was a standard size for roller blinds. So Blinds direct owes me £7.5 and I paid £5 for postage. All for nothing. I recommend you do not use this company.
string was difficult to attach to the…
string was difficult to attach to the vertical blind bottom pins, otherwise very good
Over a week and they haven’t been…d
Over a week and they haven’t been delivered - no contact from the company and the Royal Mail tracking number says it’s not yet tried to be delivered
No customer service
I have recently moved and computer entered the old address on a buy now command, I tried to contact you but only got answer machine. No call back from you or answer to emails sent. Absolutely no customer service.
lack of branding on blinds and…
lack of branding on blinds and components makes it difficult to be confident that you are getting the right part. Perhaps you can solve this with a guide?
Did not arrive within 3 working days…
Did not arrive within 3 working days (four) even though I paid the premium
No Comms, but the parts arrived!
I really wanted to talk to the company about the product and about posting to the UK islands, but couldn’t get through despite many attempts! I decided to order the product anyway and have it posted to mainland uk! The tracking didn’t work, after reading some reviews, I started to think it was a scam, but the parts did arrive !
Great range of products
Great range of products with clear description. Prompt delivery. Thank you
No response to order
Bought and paid for an order yet was left hanging (no pun intended). Refunded money 6 weeks after purchase with some chasing, a relief but communication from Blind Spare Parts / My Decor Store has been non-existent.
Mixed experience
Delivery was quick but on receipt, the roller cord and mechanism were not compatible. We had to go out and buy the correct part. However, customer services were very responsive and if we had more time, I am sure they would have despatched a new part. They refunded our additional costs to sort out the problem. So in summary, good dispatch and customer service, poor quality control.
Parts for roller blinds
I bought some replacement parts for roller blinds. They didn't match, customer service was very helpful in resolving this.
Mostly good
Not much in the way of communications to let you know if it had been dispatched, or any instructions on using the parts, but otherwise it all arrived promptly and well packaged, and the parts are working well so no complaints really.
I was disappointed with customer…
I was disappointed with customer service as I had a query on my order - I tried to call to discuss but answer machine was full. I also sent 2 emails with no response…not sure I would use this company again.
Where on earth is my order?
I should have received my goods at the end of last week but no sign of them. My local post sorting office (very efficient) said that it didn't have enough tracking information from the company. I have rung the company's number (a Bridgnorth code but a London address - weird) and it's full and can't take messages. I have emailed but as yet no response. This is very poor service. Avoid this company. They don't want to know.
I am trying to get in touch with this…
I am trying to get in touch with this company having placed an order last night - no response to emails and contact no. on website does not exist. Have I been scammed?
Arrived early and
Arrived early and, as far as I can determine, the parts are identical to the originals. So glad I didn't have to buy the whole assembly from the original supplier.
Quick service. Parts perfect for what I need.
Ordering was simple. Delivery was quick (despite postage costing more than the product - thanks, Royal Mail). Parts were exactly what I needed.
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