Blinds Parts Direct Opiniones 

557
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent Company ,excellent customer service!!! Received one pair of brackets when it should have been two pairs . Contacted the company by email ,had a reply within 20 mins! and the brackets were s... Ver más

Valorada con 5 estrellas sobre 5

Replacement parts for ceased blind roller mechanism. Photos on website helped to identify part. unsurprisingly, needed to drill new holes for replacement bracket but old blind now works better tha... Ver más

Valorada con 2 estrellas sobre 5

Ok, well, first of all my roller blind parts were delivered in a ‘strong’ cardboard tube which is just as well as that was very badly damaged in the delivery as if it had been thrown about. Secondly t... Ver más

Valorada con 3 estrellas sobre 5

I like the amount of parts you can purchase for your blinds however after 5 days I tried contacting to chase where my parts were especially as the tracking number didn't work. Even after trying 2 em... Ver más

Información sobre la empresa

  1. Tienda de persianas
  2. también en la categoría
  3. Fabricante y proveedor de cortinas
  4. Servicio de limpieza de cortinas y tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de cortinas

Escrito por la empresa

We supply blinds replacement parts and curtains accessories across the United Kindgom. All orders are dispatched within 24hrs, to ensure customers satisfaction. Our collections includes parts for vertical blinds, roller blinds & roman blinds and alot more. We offer quality replacement blind parts for all types of blinds inc roller blind parts, vertical blind spares, roman parts, venetian blind parts, blind cords,blind brackets accessories etc for you to enable you to repair your own blinds.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

557 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(557)

68 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Blinds direct sent the wrong item

Blinds direct sent the wrong item. I sent them an email to arrange for return and left a message on their answering service but got no reply to either. I have called many times since but get an automated message saying that the message box is full. This is outrageous. I placed the order by clicking on the photo of the part I need. In addition, I was surprised that they gave no part number nor the dimensions so assumed that it was a standard size for roller blinds. So Blinds direct owes me £7.5 and I paid £5 for postage. All for nothing. I recommend you do not use this company.

30 de mayo de 2024
Valorada con 1 estrellas sobre 5

No customer service

I have recently moved and computer entered the old address on a buy now command, I tried to contact you but only got answer machine. No call back from you or answer to emails sent. Absolutely no customer service.

28 de mayo de 2024
Valorada con 3 estrellas sobre 5

No Comms, but the parts arrived!

I really wanted to talk to the company about the product and about posting to the UK islands, but couldn’t get through despite many attempts! I decided to order the product anyway and have it posted to mainland uk! The tracking didn’t work, after reading some reviews, I started to think it was a scam, but the parts did arrive !

31 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No response to order

Bought and paid for an order yet was left hanging (no pun intended). Refunded money 6 weeks after purchase with some chasing, a relief but communication from Blind Spare Parts / My Decor Store has been non-existent.

3 de abril de 2024
Valorada con 4 estrellas sobre 5

Mixed experience

Delivery was quick but on receipt, the roller cord and mechanism were not compatible. We had to go out and buy the correct part. However, customer services were very responsive and if we had more time, I am sure they would have despatched a new part. They refunded our additional costs to sort out the problem. So in summary, good dispatch and customer service, poor quality control.

27 de abril de 2024
Valorada con 4 estrellas sobre 5

Mostly good

Not much in the way of communications to let you know if it had been dispatched, or any instructions on using the parts, but otherwise it all arrived promptly and well packaged, and the parts are working well so no complaints really.

26 de abril de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I was disappointed with customer…

I was disappointed with customer service as I had a query on my order - I tried to call to discuss but answer machine was full. I also sent 2 emails with no response…not sure I would use this company again.

4 de abril de 2024
Valorada con 1 estrellas sobre 5

Where on earth is my order?

I should have received my goods at the end of last week but no sign of them. My local post sorting office (very efficient) said that it didn't have enough tracking information from the company. I have rung the company's number (a Bridgnorth code but a London address - weird) and it's full and can't take messages. I have emailed but as yet no response. This is very poor service. Avoid this company. They don't want to know.

22 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Arrived early and

Arrived early and, as far as I can determine, the parts are identical to the originals. So glad I didn't have to buy the whole assembly from the original supplier.

8 de abril de 2024

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