Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Priced at £39. Pricing in small writing £150. No statement or order details after ordering. No return information to USA. So far not responded to email to send one. FedEx will not return without.... Ver más

Valorada con 1 estrellas sobre 5

The website offers 3 for 2. I bought 6, received 7 when I should actually have received 8. At the price tag this is too expensive to overlook. The customer service team has ignored my emails. The w... Ver más

Valorada con 5 estrellas sobre 5

Have made two orders with Blissy. Pillow cases arrived in good time. Have used for over a year and no problems with zips or anything. Fascinated there are so many bad reviews when my experienc... Ver más

Valorada con 1 estrellas sobre 5

I have 5 pillow cases two zips coming away from seams One zip pull came away on first go and material just going thread bear. All washed to instructions. Customer service nonexistent. Buy from M... Ver más

Información sobre la empresa


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I suspect a scam

I suspect a scam. Do not buy anything. I made an order of several products on 7th December 2024 as Christmas gifts. When they didn’t arrive (despite being requested feedback on my purchase) they said it would take 15 to 20 days shipping. Still didn’t arrive. Tracking showed no update at all. On contact, they said it had been lost in transit and asked me to confirm destination??? 24th January and I requested refund. I will keep you posted!

26 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of money.

Purchased 3 pillow cases for my husband and myself about 3-4 months ago. Took a couple of weeks to get to the UK from America so no issues there. Having now used them for a couple of months we have not had any improvement in our sleep and no difference in our hair or skin. Complete waste of money.

14 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t bother

Don’t bother. I won’t be bothered again. No contact. I haven’t received any Shipping details. Beware . Reported to PayPal now. £69 is a lot to lose.

19 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Import charge to uk

The pillow cases are lovely and I've had mine for years, only handwashed, however I had to pay import charges before delivery to the UK which was in and around £30 but as I'd orderd 4 pillowcases I just had to cut my losses and payed also it did say free shipping when orderd, im unsure if this has changed but be aware as there is no info when ordering to explain that.

6 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Products ordered arrived within a week. Really good quality and presentation. Not sure why this company is receiving poor reviews

17 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Further big expense to return items.

I reviewed a few days ago to tell of my difficulty in contacting Blissy.
Well, I finally got an email ftom their " concierge" , telling me that they DON'T give out return labels , and you have to send items back by post yourself.
Today I sent back two useless silk hairbands by post in original packing, - a small box weighing hardly anything.
It cost £22 to send to the USA.
Hardly worth doing, but I did it on principle. I'll await a refund now!
AVOID LIKE THE PLAGUE!

9 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't order from the uk

Ordered scrunchies that never arrived.i contacted blissy as well as DHL. Blissy said they had been delivered 2nd march 07:10 checked my cctv and ring doorbell because I wasn't in at that time nobody had been. No calling card I also I didn't get a time slot. Apparently they had been delivered to a different postcode. I have contacted about 4 times and all I get is they have been delivered. Far as I'm concerned it's fraudulent. I see all the glowing reviews they must all be in the USA. Don't buy if you're in the uk there's better companies than blissy in the UK.

14 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

blissy.co.uk Doesn’t Exist but Positive Experience with uk.blissy.com

Placed an order from the UK. The site was uk.blissy.com. I was sceptical due to reading some poor reviews, but the pillowcase arrived yesterday and delivery took just 9 days. I ordered the Queen size Pink Galaxy pillowcase and paid £39.65. I chose to buy from Blissy because I liked the cute designs they had, if I didn’t care about the designs or wanted plain then I would buy a cheaper 22 momme pillowcase of the same quality from somewhere located in the UK. I couldn’t find anywhere else that had cute designs like Blissy. I think the pillowcase is worth what I paid but I wouldn’t pay full price. I searched for discount codes online and tried a few until I find the best one. I used code BLISSYBFCMVIP

The pillowcase is like the pictures and it feels high quality and it’s very soft and smooth. The pattern is really cute and pretty. I slept with it last night and my hair was so much better than usual this morning. I have quite large and plump UK Standard goose down pillows which sometimes are too big and bulky for certain pillowcases, but the Blissy US Queen size is quite roomy. This is good for me because I feel like less strain on the zipper will prolong the lifespan of the pillowcase, however, if you have thin UK standard pillows then perhaps the US standard may fit better. The pillowcase does wrinkle easily, but that is just how all real silk is.

I haven’t washed the pillowcase yet, and have only had it for 1 day, if anything goes wrong down the line, I will try to remember to update the review.

EDIT: I attempted to leave this same feedback on the Blissy website, they acknowledged receipt of the review but haven’t included it on their website. It seems evident that they filter reviews. I have deducted one star as a result.

21 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The silk is so soft!

I ordered the Blissy pillow case, and the Blissy eye mask in the New Years sale, as a treat to myself.
I already had a cheaper silk pillowcase from Amazon, and I wanted to see if the Blissy one was better quality.
The Blissy pillow case was definitely higher quality, it felt so smooth to touch, and such lovely colours.
I read the online reviews after placing my order, and I was initially worried, that I would have a bad experience.
In fact I needn’t worry, as they both came beautifully packaged.
Yes they took a while to be delivered, but I expected that, as they came from America.
But I am very happy with my buying experience from Blissy, and if the price was right, I would definitely buy from them again.
I will say that as I’m a UK customer, the standard pillow cases are small for size, so I ordered a Queen sized pillowcase, and that size was perfect for my pillow.
Don’t think about it, buy one you won’t regret it. It’s the perfect self indulgence!

31 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud!!!!

Fraud!!!!! My package was never delivered. Went to a random address. Keep sending them email with evidence -keep giving me generic answers that "yes,it has been delivered". Tracking number apparently is too long for DHL to track it. Even though it said Blissy Ireland with .ie on the paige- IT ALL COMES FROM USA. Absolute FRAUD, FAKE CUSTOMER SERVICE, LAWSUIT ON THE WAY!

3 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE and AVOID

BEWARE and AVOID. This is the worst company in the world. FIRST the package took two weeks to arrive ... there was no clear indication you're ordering from America. SECOND, just like another reviewer, I ordered white and the product clearly looks white on their web site. It's not and they said when I complained that 'Blissy White' is actually Ivory/Creamy White!!!. Fortunately, I could send them back but only then FOURTH I realised they have to go back to California. Then FIFTH Blissy insisted for a week I had to use a PO Box address and you can't get a courier to do that. Eventually they said just drop the PO Box number. SIXTH, it cost me around £25 to send them back ... they don't provide return labels or refund returns even when they misrepresent the produuct. SEVENTH, they then said it takes two weeks to process refunds. LASTLY, tbh, the product quality didn't look that good ... nasty seams and zips compared to others. See other reviews re quality too. All in all around two months of sheer hassle. Do yourself a favour, ignore the BS on their web site and buy elsewhere.

11 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Been waiting over 3 weeks for my…

Been waiting over 3 weeks for my delivery
Still not turned up didn’t realise they are based in Hollywood America
Very difficult to get hold of anyone to complain or get a refund
Will not buy again from this company

30 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please don’t be sucked in

Please don’t be sucked in. If you are in the UK you will have to pay for any returns to California. I didn’t read the small print. Also, and the reason for my dispute, is that I purchased four ‘white’ king pillowcases. They arrived at night and I excitedly put two onto my pillows. The other two remained boxed. In the morning I could see clear as day that their white is, in fact, ivory. I emailed informing them and requested a refund. They responded generically and stated that their white is actually “creamy white”. I’ve responded to say it’s either white or it’s not and in their case, it is not. All my other bedding is white and these pillowcases do not match. They did not provide any returns or refund information. The email wasn’t even addressed to me personally, or signed by anyone. I feel I’m going to have to go into battle and involve my credit card company to reverse the transaction. Don’t buy from them if you are in the UK. You are likely going to be very disappointed.

8 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pillow case ruined within 1 year

Pillow case ruined within 1 year. Everyone else says the same.
Do not pay the premium for a mediocre product. Seriously, avoid this and get a cheaper silk from Amazon - lasts longer, feel/looks the same, doesn’t have a big logo on it (blissy does!). Disappointed

Blissys only guarantee is that you’ll have to get a new pillowcase every year.

12 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dissapointed, terrible quality

Dissapointed! They say their pillowcases are machine washable. Why do they come apart after just few washes? I would expect a pillowcase for this price to last for years. After researching more, I see other brands advising against machine washing, silk has to be hand washed. I wish I was told this earlier! The customer service is terrible... They don't seem to care. Won't be buying from Blissy again. I'm getting my silk pillowcases from Real Silk this year. Cheaper and better.

15 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased two pillowcases earlier…

I purchased two pillowcases earlier this year I followed instructions on how to wash etc.Both of them dud not even last 3 months! They tore where the zip is. Bearing in mind they are not cheap. I emailed Blissy to ask if this was a common problem with it happening to both of my pillowcases they did send me one replacement never answered my question. Not happy as I did follow correct instructions to wash. Please be mindful when purchasing

1 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They don’t expect them to last more than a year

I bought a pillowcase for my husband who wasn’t sleeping very well. It didn’t seem to make much difference but we held out hope. We had a pillowcase for 13 months. It was used about 50% of the time as I had pillows matching my second set of bedding. I go to put it in today and the silk as ripped all along where it attaches to the zip. It’s the actual silk that’s ripped, not the seam. I contacted Blissy and apparently as we’re out of our 12 month guarantee they won’t cover it. So basically they only expect their products to last 1 year. For me, though they offered a 25% discount, this is too much money for 1 year. Look elsewhere in my opinion

17 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst customer service I've ever…

The worst customer service I've ever experienced. The confirmation email I received had a different colour on it than the one I ordered so I notified them straight away. They wouldn't do anything about it other than I can return the pillowcase at my own cost and cover the cost of an exchange. Will never buy from them again. The absolute pits.

12 de agosto de 2023
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más