Brilliant service! Bloomable really goes above and beyond to ensure every order is on time and special. I highly recommend!
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The team at Bloomable turn ordering flowers into something far more special than a simple online transaction. From the moment you visit their site or reach out with a request, you feel that there are... Ver más
This company is pathetic, they don’t awnser their phones, emails or live chat. Do not order from them!!! Ordered for today they say same day delivery to get you to buy, Going to police station now to... Ver más
La empresa ha respondido
I ordered flowers for my moms birthday from Australia. It worked perfectly and the team did a wonderful job, the flowers were beautiful and in excellent condition. They are a little pricey but... Ver más
Información sobre la empresa
Escrito por la empresa
We’re Bloomable. South Africa's same-day flower and gift delivery online shop. If you order before 1pm, we'll deliver your flowers or gifts on the same day to destinations all over South Africa, including Cape Town, Johannesburg, Port Elizabeth and much, much more. We are the place you can come to when you want to make someone’s day, spread a little happiness or buy that last-minute gift. We deliver the lushest blooms and the most beautifully crafted gifts same-day nationwide around South Africa. We promise to put our hearts into everything that we do. We promise always to uplift our local South African artisans. And we promise always to be happy - and bloomable. Let’s be friends.
Información de contacto
1C Matrix, Bridgeways Precinct, Century Dr, Century City,, 7441, Cape Town, Sudáfrica
- +27872310319
- care@bloomable.co.za
- bloomable.co.za
4,4
Excelente
50 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This company is pathetic
This company is pathetic, they don’t awnser their phones, emails or live chat. Do not order from them!!! Ordered for today they say same day delivery to get you to buy, Going to police station now to lay criminal charges under taking money under false pretences.
14 de febrero de 2025
Opinión espontánea
Respuesta de Bloomable
Hi Byron,
we’re truly sorry for the disappointment you experienced. We understand how important your order was, and we regret that we fell short of expectations. We have since been in touch and resolved the issue, but if there’s anything more we can do, please don’t hesitate to reach out.
Blooming Brilliant Bloomable!
It has been a pleasure using this company. I was apprehensive at first after the reading the negative reviews. However; I was pleasantly surprised! Ordering from abroad can be challenging however Jessica and her team shone like true starts! She kept me updated all day until the delivery was safely made. The end result was spectacular and I can only but recomended this company going forward. I will without hesitation recomended them to family and friends. Keep up the excellent work!
8 de enero de 2025
Opinión espontánea
Respuesta de Bloomable
Wow — thank you so much for this brilliant review! 🌸
I am so glad you gave us a chance, especially with the nerves that can come from ordering from abroad. It really means the world to hear the team made you feel taken care of every step of the way.
Thank you for trusting us to deliver something special and please know, we’re always just a message away whenever you’d like to send love from afar again.
no response
I ordered Flowers for my Sister in Law when her husband passed away. Flowers PAID for but not delivered. So far sent 2 emails BUT had no response. Now what do I do ??????????????????????????
This Company had been recommended to me, so cannot understand why they have failed.
13 de febrero de 2024
Opinión espontánea
Respuesta de Bloomable
Hi Mr Swinton!
We’re truly sorry for the experience you had it’s not the standard we hold ourselves to, and I understand how upsetting it must have been, especially during such an emotional time.
I am happy you gave us the chance to make it right, and we’re really glad we could still deliver a moment of happiness when it mattered most.
We’re always here for your floral and gifting needs, and I look forward to the next opportunity to bring joy your way.
CAVEAT EMPTOR
CAVEAT EMPTOR! Very poor service, disappointed in that order was placed, paid for in full and yet what was actually delivered was 50% of what I paid for. Very poor customer service, false promises of responding in 24 hours etc, unresponsive to web chat. So much for the 100% satisfaction guarantee that Bloomable offer. Folk, place your business where it is respected as a customer.
12 de febrero de 2024
Opinión espontánea
Respuesta de Bloomable
Hi there,
I’m so sorry for the disappointment and poor service you experienced from us last year. It’s clear we fell far short of our promise, and we take full responsibility.
We’ve taken all customer feedback to heart and have made significant changes since then, especially around our service, communication, and delivery standards.
Thank you for your honest feedback!
Scammers
Stupid me. I used them again after the Valentine's desaster of last year. Yeah, no excuse. This time they did not deliver late, they downright scammed me. Took the money never delivered. Don't answer the phone, don't reply to emails. I will reclaim the amount with my credit card company. Stay away!
14 de febrero de 2024
Opinión espontánea
Respuesta de Bloomable
Hi there!
I am truly sorry for the experience you’ve had and especially for the disappointment around Valentine’s Day last year. That delay was on us, and we take full responsibility for how it was handled.
We want you to know that we’ve taken all the feedback to heart and have made significant changes since then, particularly during high-volume periods like Valentine’s.
Thank you for your honesty — and again, our sincere apologies.
Failed to deliver on time for Valentine's
Truly not a commendable company - they emailed me at 4pm on Valentine's day to tell me they ran out of flowers and wouldn't be able to deliver while I had ordered in advance. They offered to deliver the day after... still not delivered and I have not heard back from them despite following up. Don't order with these guys, very unprofessional.
14 de febrero de 2024
Opinión espontánea
Respuesta de Bloomable
Hi Max,
I am truly sorry for the disappointment caused by your Valentine’s Day order last year. Since then, we’ve made significant improvements to our inventory management and communication processes, especially during busy periods, to ensure this doesn’t happen again.
What a disaster
What a disaster. Services was not rended for what we paid.
13 de febrero de 2023
Opinión espontánea
Respuesta de Bloomable
Hi Karin!
I am really sorry to hear about your experience, this is definitely not the standard we want for our customers. I know some time has passed, but I’d love the chance to hear more about what happened and see how we can turn this around for you.
Please reach out to us via email with your order details whenever you can.
Bloomable - Scam artists.
Scam artists.
Placed an order for Valentine's day on 12 Feb 2023.
Was told that the order was accepted and delivery would be effected on 14 February 2023.
At 16h00 was informed that order had been dispatched.
Order was never delivered to the recipient.
Website says that order has been completed however when I emailed them they told me that they're investigating my order not being delivered.
They're not answering calls, responding to emails, no order delivered, no refund.
Please do not use these scam artists.
13 de febrero de 2023
Opinión espontánea
Respuesta de Bloomable
Hi Warren!
I am truly sorry for what happened last Valentine’s Day. We understand how frustrating it was to place your order and not have it delivered, especially on such an important day.
We take full responsibility and have since made significant improvements based on customer feedback—especially around busy times like Valentine’s.
Thank you for your honesty, and again, we sincerely apologise for the disappointment caused.
Amazing products and service.
The whole process was amazing; simple to order from a great selection, to the delivery from the loveliest person who made sure everything was perfect.
My mother loved the gift and raved about the great delivery service.
I could not rate Bloomable high enough. Thank you!!
22 de diciembre de 2022
Opinión espontánea
Respuesta de Bloomable
Hi DJC,
Wow, thank you so much for your beautiful words about our service! I am so happy to hear your mom loved her gift and that our delivery made the moment extra special.
We’ll be right here whenever you’re ready to send more love and we'd love to deliver more for you in the future 🌷
birthday gift for my sister…
I ordered a birthday gift for my sister in law and she is absolutely thrilled with it. Fantastic service as well. The gift arrived exactly when they said it would and the gift was fantastic quality too. Thank you so much for helping show her how much she is loved. Its so hard getting gifts to my family in SA because tge postal system is so untrustworthy so I highly recommend Bloomable...xx
3 de junio de 2022
Opinión espontánea
Respuesta de Bloomable
Hello,
Thanks so much for your amazing review. I'm so happy we could help and make gifting from abroad easier for you.
Looking forward to seeing you again.
Cheers,
Jannes
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.