Bluebird Care - Redbridge Opiniones 

2
•
TrustScore: 3 sobre 5

3,0

137 George Lane, E18 1AN South Woodford, London, GB

•

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Información sobre la empresa

  1. Servicios de asistencia médica a domicilio
  2. también en la categoría
  3. Agencia de servicios de ayuda a domicilio
  4. Ayuda a domicilio
  5. Cuidado de personas mayores

Sobre Bluebird Care - Redbridge

Escrito por la empresa

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Escrito por la empresa

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.


Información de contacto

  • 137 George Lane, E18 1AN, South Woodford, London, Reino Unido

  • 02089898444

3,0

Medio

TrustScore: 3 sobre 5

2 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

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(2)

192 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Broken promises/unfair treatment

Broken promises, unfair treatment and poor working standards

I accepted this role based on a formal written agreement clearly stating I would receive 25 hours of work each week. Once I started, it quickly became clear they were unable to deliver what was originally agreed. They tried to change the terms of my contract, and when I did not agree, my employment was ended. They later claimed my original offer had no value and was not part of our agreement, which is misleading and completely unfair.

Working practices here are unsafe and fall well below expected standards. I was regularly notified of shifts less than an hour before they were due to start, sometimes when I was already out. This left me no proper time to read care notes or prepare adequately for visits, yet this was later recorded as a concern against me.

All the reasons given for ending my employment were untrue. I was accused of things that simply did not happen, and claims were made about my work that were never raised with me at the time.

Standard induction training usually takes around 3 weeks, but I was kept training and shadowing for 3 months – far longer than normal. Records were later changed to say I had completed only a small number of shifts, but my own payslips prove otherwise.

This company does not keep its word, treats staff unfairly and operates below the standards you should expect. I would not recommend working here.

11 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My mother has been with bluebird for…

My mother has been with bluebird for nearly three year now .
Mum enjoy her visits every morning & two evenings in the week .
The office staff are very friendly with my mother needs to .
I think it would be nice to put on some more afternoon teas events or bingo etc for other people to meet during the year .

28 de marzo de 2024
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Respuesta de Bluebird Care - Redbridge

Thank you Natasha for your feedback I will pass your kind words and feedback on to our team

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