They heavily promoted the HEMA free nail system . I went all in and bought it . Only once I’d applied it and got the burning feeling did I decided to read all the bottles despite them assurin... Ver más
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Consulta las opiniones de los clientes
It’s really nice dealing with a company that puts the customers first. I ordered a pastel blue nail varnish for my sister, unfortunately there was a picking error and I was sent pastel green, I ema... Ver más
I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... Ver más
Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Very helpful
Katy was so helpful with my enquiry, very fast reply & nothing was too much trouble. Thank you so much !
Customer service is first class
Customer service is first class! They could not do more to help when I had mucked up on my order. So quick and efficient.
Quick Service
Bluesky customer service were very quick (only 2 hours) in amending an error where I received the wrong product. Very pleasant and easy to deal with, plus the products are great.
Professional
I had a gel polish that didn’t seem right and Katy was so understanding and sorted the problem I was sent a replacement I will definitely recommend the company to family and friends thanks again Katy.
I am really impressed with the customer…
I am really impressed with the customer service I have received.
I placed an order Sunday evening and realised as soon as I had ordered that I had missed adding a freebie to my order. I sent an email asking if this could be added and Katy replied 1st thing the next morning and added it on to my order.
Can’t wait to receive my order 😍
Thanks again
Customer Service team excellent
My items arrived and unfortunately one of them was incorrect. I was dreading having to sort the issue out but the customer services team (Katy) was brilliant and resolved the issue very quickly and a replacement item was dispatched the following day. Can’t fault the process.
Great customer service
Great company to deal with. I am a nail mail subscriber and one of my boxes got ruined in the sun so I contacted bluesky to see if it was possible to purchase this box again and add it to my July delivery. They responded very quickly and were so helpful. My issue was resolved within a day! Thank you Bluesky 😊👍
Top Service
Katy responded to my query very quickly and efficiently. Their customer service is phenomenal and they went above and beyond to assist me which isn’t the first time I’ve had the pleasure of working alongside them.
I am blown away by their dedication and kind attitude and feel they deserve the recognition for their hard work
Great quick service
Great quick service. Friendly customer service. Thank you ☺️
Great customer service
Katy from customer services was so great. I ordered the wrong thing by mistake and she helped me to cancel the order so that I could change it! My discount also didn't apply when I went to reorder, but I only realised after I had paid. Katy also refunded this for me and was very helpful.
Thanks Katy! ☺️
slow to deliver
I have bought many of blue skys gel polish and is of good quality. My gripe is the length of time to dispatch and deliver. Ordered on 30th May received 14th June. Had I known it was shipped from (probably) China I would have bought from a UK dealer rather than direct from them
Brilliant customer service
Brilliant customer service, quick responses to my inquiries, very helpful and lovely manner
I ordered some cat eye gels and a…
I ordered some cat eye gels and a magnet. The gels are great. The missing star is down to the fact that I ordered a magnet which is needed for the cat eye effect, but this didn’t come. I contacted bluesky and Katy was really helpful. Unfortunately I didn’t think to take photos of the packaging to prove that the magnet was missing, but Katy accepted to photo of the gels that did arrive, and has sent out the magnet to me. She dealt with my query really quickly and was really helpful. Thank you!
Customer Service Review
Customer Service Review
I cannot thank Katy enough for her professional level of customer support. It was unfortunate that I received the wrong item and then to receive another wrong item before getting the correct item, but it was quickly resolved ( a week! that's amazing ) so I have nothing to complain about.... love the service, love the gels!
Bluesky Helped Us Shine!
Bluesky has been amazing—it helped me gain people’s trust and build a strong reputation in Duhok, Iraq. Even though my sister and I are home-based and work from home, our clients say we do better than big nail centers. One day, we will open our own nail place, and we will make sure everything is from Bluesky!
Kein guter Kundenservice
Der Kundenservice ist unter aller Kanone!
Da wartet man auf Rückmeldung seit einer Woche wegen einer Sache. Zu dem finde ich das Preisleistungsverhältnis ziemlich hoch. Die Farben stinken extrem nach Lack das der ganze Raum danach stink.
Update vom 31.1.25:
Bluesky weigert sich meinen Account samt Daten zu löschen! Der Grund? Sie müssen diese angeblich 10 Jahre aufbewahren weil ich mehrfach dort bestellt habe. In den AGB steht folgendes:
gemäß Art. 17 DSGVO das Recht, die Löschung Ihrer bei uns gespeicherten personenbezogenen Daten zu verlangen.
Ich kann Bluesky nicht empfehlen! Sorry ich bin mega sauer 😡 was ist das für ein Sch**ß Online Shop bitte?!
Fast and kind
Fast and kind responses from customer service whenever you need help and good, lasting products. Was recommended to me by a nail tech.
Heel goed
Na het product op sociale media te zijn tegengekomen heb ik het besteld. De prijzen waren erg realistisch en de site was makkelijk mee om te gaan.
Ik heb het op woensdag om 15:00 besteld en vrijdag was het in huis. Producten waren heel netjes ingepakt en er was duidelijke informatie over de verzending. Ik ben heel tevreden over het product!!
Outstanding Customer Service from Katy
I recently encountered an issue where a discount code didn’t work due to an error on the website. Thankfully, Katy provided excellent support! She responded incredibly quickly and offered a very effective solution. She not only resolved the issue but also refunded me the correct amount without any hassle.
Her professionalism and efficiency turned what could have been a frustrating experience into a smooth and pleasant one. I’m very impressed with the level of care and attention she provided. Thank you, Katy, for going above and beyond!
Fantastic customer after care service
Fantastic customer after care service
Which in these days with purchasing on line is worth a fortune
I recently miss ordered ! And one email all sorted ✔️
I will now be a devout Bluesky customer
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