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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

BEWARE - if you are not careful Bluu will try to charge you extra. Best to avoid - go to a more trustworthy provider (Avis at Johannesburg airport were great for us on this trip) In our case, o... Ver más

Valorada con 1 estrellas sobre 5

I bought a cantilever umbrella (great product), but need a replacement handle, which somehow went missing during the winter when packed away. After-Sales Support with this company is non-existent. I'm... Ver más

Valorada con 1 estrellas sobre 5

I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft... Ver más

Valorada con 5 estrellas sobre 5

The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless ho... Ver más

Información sobre la empresa

  1. Tienda de muebles de exterior

Acerca de Bluu

Escrito por la empresa

Bluu designs patio umbrellas and furniture with durable materials. We provide one-stop shopping, an industry-leading warranty program and world class customer service that will guarantee you are more than satisfied with your purchase.

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Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

152 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Strong and Spacioys

The construction is durable. It was relatively easy to assemble. However, when attaching the top to the body... position the parts exactly has pictured in the diagram. My contractor didn't and destroyed on of the connections :-| The only time you need a screwdriver is when attaching the hinges!

15 de marzo de 2023
Valorada con 5 estrellas sobre 5

Bluu has a great selection

Bluu has a great selection and decent pricing for the high quality of their pieces. I had a good buying and delivery experience, so I would check out the website since the shipping is pretty reasonable. The staff really knows there stuff when you call too.

15 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We love BLUU products!

I have ordered numerous items from BLUU both for commercial installations and a deck box for our home! All the products are a very high quality. Beautifully made, great customer service, and good prices!

2 de febrero de 2023
Valorada con 4 estrellas sobre 5

Love this Box

Love this Box. The only change I would make is the lid. Everything was easy to put together but the lid. I struggled and bruised my old hands trying to snap it together. Eventually had to step on it with all my body weight to get it clicked together. Looks great on my back veranda.

25 de febrero de 2023
Valorada con 5 estrellas sobre 5

This is a great product

This is a great product. Sturdy, well-constructed and nice looking. We had great customer support too, since I put in the wrong delivery address and was able to get that changed quickly and easily. One tip: when you put it together, you need to tip the sides so they click into the bottom, not try to insert them straight in.

1 de febrero de 2023
Valorada con 5 estrellas sobre 5

Excellent customer service

Had a box come damaged and they sent another one right away, which the second one came damaged, so instead of testing my luck 1 more time with fed Ex. Customer service refunded me.

Shipping is getting horrible and out of control of Bluu. Glad they stand behind and took care of me.

22 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Greenhouse seam

When I set up my new green house I noticed seam was ripped, I contacted Bluu and they resolved probably quickly.
Excellent customer service!!

21 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought a mobile base from Bluu…

Bought a mobile base from Bluu directly. The product was missing parts and they gave me a credit to buy the screws. But then after a few short months of outdoor use, the product became rusted and damaged my outdoor pavers. Company offered 30 dollar credit. Pathetic, I want a full refund for the garbage product they sold me. Bad quality and bad service. Beware and don't buy from them, the return policy is non existent and you have to pay to ship items back to them.

17 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The parcel was damaged and I informed…

The parcel was damaged and I informed support at bluu and asked the procedure to return and get a replacement on 1/23/22 and have not heard from bluu

23 de diciembre de 2022
Logotipo de Bluu

Respuesta de Bluu

Hi Ray, sorry for the late reply. We have received the two emails you sent and have both replied to your emails on the same day you sent them to us. I wonder if you missed our reply. You can check it again in the mailbox. As a dedicated seller, we strive to make our customers happy with their choice. I would appreciate it if you could give us a second chance to rectify this matter. Sorry again for all the inconvenience. We are always willing to help.

Valorada con 4 estrellas sobre 5

The box A+ instructions C

The box is light sturdy and well-built. The support is exemplary. The instructions for putting the box together are somewhat confusing and too small to see clearly. Everything that support so kindly helped me with could have been addressed in clearer instructions. STILL I would buy from Bluu again.

7 de enero de 2023
Valorada con 5 estrellas sobre 5

Video support.

I purchased the 120-gallon box and we opened it on Christmas. I had a little difficultly at the very beginning of assembly and thought the video might be helpful. I sent an email at ~9:30pm on Christmas hoping to receive help on Monday the 26th. Thirteen minutes later Aries sent a response with a link to the video! Even though I struggled a lot more than the gentleman in the video, it was helpful. The assembly went smoothly, and the box looks great in our backyard. I really appreciate the customer service and will look to Bluu for any future needs.

25 de diciembre de 2022
Opinión espontánea

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