DO NOT BUY!! I wish I opened Trustpilot before ordering this bike…. - Extremely heavy - Poor quality parts for the price - Colour represented inadequately on the website - Awful return proces... Ver más
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DO NOT BUY!! I wish I opened Trustpilot before ordering this bike…. - Extremely heavy - Poor quality parts for the price - Colour represented inadequately on the website - Awful return proces... Ver más
La empresa ha respondido
Lovely product really happy with quality. Unique vintage style helmet that’s really comfortable, already had compliments!
La empresa ha respondido
Ordered two bikes for our grandchildren for Christmas presents (Gingersnap 16” and Moonbug 12”) Quality of built is superb ….. courier damage to box meant some damage to mudguards but customer s... Ver más
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Spotted this bike via a Google search and came across Bobbins. The bike we ordered was exactly what we wanted for our little girl (3yrs) she loves red and collecting things so this little bike with ba... Ver más
La empresa ha respondido
We are an independent family-run bicycle brand based in East London. We are united with our customers through a shared love of aesthetics, freedom and fun. We design bikes for everyday life. So if you are aged 2 to 92, you'll find a two-wheeled companion in the Bobbin range. We have blazed a trail since 2007 and are known as Britain's best-loved leisure bike brand. Tens of thousands of riders around the world can't be wrong! So why not join us in Bobbin World? You can purchase direct from us here on our site, with home delivery or local Collect options available. Happy Cycling! x
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Delivery was on time. Very pleasant courier, helped me lift the box inside the house.
Good service

Respuesta de Bobbin®
Very straight forward order and delivery. Fab and unique helmet.

Respuesta de Bobbin®
Fast delivery, good packaging, simple assembly instructions

Respuesta de Bobbin®

Respuesta de Bobbin®
Good. communication
I would like the option when ordering to get deltoid safe place as I had to phone delivery a few times and missed yhe delivery

Respuesta de Bobbin®
Lovely bicycle - well made and quick delivery. Very pleased !

Respuesta de Bobbin®
Excellent helmet.
It arrived quickly. Very easy to adjust size.
Looks and feels great.
An excellent price/value for money.
Delighted.

Respuesta de Bobbin®
Great little first bike for my granddaughter for Christmas

Respuesta de Bobbin®
Had a very unfortunate experience with this company. Their customer service seems to be completely terrible. I live in Northern Ireland, part of the United Kingdom. I tried to order two bikes for my grandchildren, and when it was time for delivery, they attempted to charge me £95. I contacted them immediately, thinking it was a mistake. I told them I had a full meter-long stove delivered on a pallet for less than £95. They said they would look into it promptly and get back to me. After three emails from me and not a single response, it was very disappointing.
I know realise I’m not the only customer extremely disappointed. I see on trust pilot they have a 16% one star rating.

Respuesta de Bobbin®
Bike appears to be well built and looks smart. It was pretty easy to put together. My only reservation is there seems to be a bit of rubbing on the disc brakes where they are not totally true

Respuesta de Bobbin®
Bike arrived much earlier than expected

Respuesta de Bobbin®
Bobbin Bikes are a great company, quality products delivered quickly with clear instructions and support.

Respuesta de Bobbin®
Helmet arrived very quickly looks great, it's a gift for my son and what he asked for.

Respuesta de Bobbin®
I ordered a child’s bike for my granddaughter’s birthday, delivery was confirmed with APC but it did not arrive on the scheduled day. The order number is #329154071. I have emailed them many times. They responded once at first to say they would investigate, but are now ignoring my messages and the bike has still not arrived. Their phone number is never answered.

Respuesta de Bobbin®
Great website and fast delivery.
We had been looking at pre loved bobbin bikes and saw that they hold their price if looked after. So decided we would buy brand new, luckily in a discount month. Really pleased…

Respuesta de Bobbin®
Quick customer service replies and the items sent out really fast as well

Respuesta de Bobbin®
I ordered a replacement brake lever for my grand child’s bike for which I have paid. Unfortunately it is not the right one and I have repeatedly sent emails, site contact forms and attempted to call their offices on 2 numbers listed. No response from Daniella who arranged the delivery.

Respuesta de Bobbin®
A lovely looking bike and delivery time was as expected, but these bikes are not at all suitable as first pedal bikes. The frames and handlebars are too heavy, making them too difficult to control for a child who is learning to ride. Seems even more wobbly with stabilisers which isn’t the point. Overall disappointing, have had to purchase another bike (Isla, Frog and Squish are best for first pedal bikes)

Respuesta de Bobbin®
Great price. Lovely bike and very well made and surprisingly light in the frame.
Delivery was handled with care and assembly was easy.

Respuesta de Bobbin®
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