Bockers & Pony Opiniones 

1942
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended

Valorada con 2 estrellas sobre 5

Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Ver más

Valorada con 5 estrellas sobre 5

Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Ver más

Información sobre la empresa

  1. Tienda de regalos
  2. Tienda para bebés
  3. Tienda infantil
  4. Tienda de hobbies

Información proporcionada por diversas fuentes externas

Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(1942)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service as I had put a wrong delivery date when ordering online. A lovely customer service lady called Annie got it delivered the next day for me.

24 de enero de 2022
Valorada con 5 estrellas sobre 5

Thank you

Fabulous! Sitting in Singapore - got a Champagne hamper delivered to a friend in Sydney. Got it delivered right on time, and when I wanted it delivered. Great packaging and seamless online experience! Thank you

21 de enero de 2022
Valorada con 5 estrellas sobre 5

The gift was perfect and loved by the recipient

The gift was perfect and loved by the recipient. It was beautifully packaged and was exactly like the photo on the website. Delivered on time and in great condition. Highly recommend this company. I will use them again for future gifts.

19 de enero de 2022
Valorada con 5 estrellas sobre 5

Excellent Service

This was my first time using Bockers & Pony. Payment and receipt came through quickly. Goods were delivered on the date promised. Overall I was extremely happy with the service.

17 de enero de 2022
Valorada con 5 estrellas sobre 5

Very Accommodating

I had to make a last minute change to the shipping instructions and the support team couldn't have been more helpful; very much appreciated.

16 de enero de 2022
Valorada con 5 estrellas sobre 5

Great service

Good range of products. Good communication and very helpful. Delivery options could be tailored to ensure a suitable delivery window for safe receipt of the hamper by the recipient.

12 de enero de 2022
Valorada con 1 estrellas sobre 5

Unreliable and untrustworthy

Unreliable. The order was promised before Christmas but was not delivered until 10 January, after I complained. They never even called the number provided.

Looking at other reviews, I see positive comments under my name that I never wrote. Someone has been making up false reviews.

The company's reply, knowing I am overseas, is to give me a toll-free number that can't be called from my location.

11 de enero de 2022
Logotipo de Bockers & Pony

Respuesta de Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

Valorada con 3 estrellas sobre 5

All my Clients loved it!

It all came together really well and all of my clients absolutely loved it! Just forgot some of the message cards in the boxes we ordered so had to chase those people up. Other than that will 100% be returning again for future client gifts!

11 de enero de 2022
Valorada con 1 estrellas sobre 5

My package never got delivered to my…

My package never got delivered to my friend for Christmas. There is no customer service number or email to reach them to figure it out either.

5 de enero de 2022
Logotipo de Bockers & Pony

Respuesta de Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

Valorada con 5 estrellas sobre 5

Last minute Christmas hamper order

I had to make a last minute order for a nice Christmas hamper and was able to get it from Bockers & Pony with express delivery. Nice hampers to choose from, easy to order and the delivery worked well. I also called them and received very friendly and professional help.

5 de enero de 2022
Valorada con 5 estrellas sobre 5

I am from the US and was looking for a…

I am from the US and was looking for a gift basket to send to my friends in AU. This fit the bill perfectly and much to my surprise was super special to receive. Apparently, your reputation is that of excellence in AU. Thanks for making my friends smile.

4 de enero de 2022
Valorada con 3 estrellas sobre 5

Undelivered package

One of my orders (3) did not arrive before Christmas and until now 5th of January 2022. I was assured the package will arrive before Christmas when I rang the office.
I have emailed the office about the problem and until now 5th of January 2022 there’s no reply. Office still close when I rang and may need to wait till 10th of January 2022.

4 de enero de 2022
Logotipo de Bockers & Pony

Respuesta de Bockers & Pony

Hello, we apologise that your hamper didn't arrive on time. Can you please contact our Customer Facing Team directly on 1300 502 340 so they can investigate further. We value your support - Team Bockers & Pony.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más