Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Horrible, horrible customer service. I had issues with the app and tried contacting customer service. They do not provide a number to call so, you have no choice but to email them. After multiple... Ver más

Valorada con 5 estrellas sobre 5

I have been super excited to find some earbuds that will work for me as a side sleeper. I'd seen the Bon Amour system and was also intrigued by the Sleep library, as I currently pay for an additio... Ver más

Valorada con 5 estrellas sobre 5

Great Service and Great Sleep! So I ordered 2 pair, and although there was a slight blip in shipping, I was provided updates until both were received. I am happy to report the impressive sound qualit... Ver más

Valorada con 5 estrellas sobre 5

I struggle with sleep. I've tried so many different products in an attempt to get better sleep without much success, so when I bought the Bonamour Sleep System, I was hopeful but fairly skeptical. I b... Ver más

4,1

Muy bueno

TrustScore: 4 sobre 5

698 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(698)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service.

The customer service was timely and helpful. The earbuds are nicely shaped and ideal for sleeping and easily paired with my iPhone, The library has tons of choices for creating the ideal sleeping ambiance.

15 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service and support …

Customer service has been extremely responsive and cooperative to all of my questions. I was thrilled to find that the sound library offered a very soothing wave sound!

Thank you Bonamour!
Davi

13 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Catherine was a very responsive and…

Catherine was a very responsive and helpful customer service agent! She got back to me right away and supported me and getting the product I needed in time for my trip. My first set was too large and she quickly helped me get into the right pair. The unique Soundsystem is perfect for blocking out background noises and getting into deeper sleep!

11 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sleep library and Customer Service

I have been using the Sleep library and have definitely seen an improvement in my sleep quality and mental recovery. Customer service helped me with question I had and was very nice and responded very quickly.

11 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not Buy!

They take your money and will under no circumstances return your money. If these are not for you there is no return. If they don’t stay charged all night… tough. Buyer Beware. So unhappy!!!!

6 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Products/Great Support

I had the chance to purchase the sleep system to help my insomnia. It proved to be a great investment. The sound quality from the earbuds was as good as my 1st Gen Apple IPods. The choices from the Library were many, I chose versions that aligned with the science the System promoting certain frequencies. I've already recommended to a friend with Insomnia

19 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My wife loved her Bose Sleepbuds and…

My wife loved her Bose Sleepbuds and was excited that another company decided to resurrect a similar design.

We ordered the original sleep system and they didn’t fit quite right but once we called Bonamour did bent over backwards to help us upgrade in to the new Sleep Pros.

My wife can’t wait to try them out.

Thank you Bonamour

23 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome customer service

My sister in law told me how much this product helped her sleep and also blocked out her husband's snoring. I am a horrible sleeper and decided to try. The first pair didn't fit my ears as well but my sister in law told me what an awesome experience she had with customer service and when I called I wasn't disappointed either! They were so helpful and accommodating and I am excited to get my new pair in the mail any day!

23 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Save the aggrivation and light your hard earned money on fire now....

Don't waste your money. I purchased a pair of the XS for $200 because I have been having trouble sleeping ( I need sounds, partner needs silence). They came and they were very cheaply made. I tried them on and they kept cutting in and out and did not last the night ( maybe 4 hours tops). What good is that? I was told by customer service that I needed to turn off my Bluetooth and restart my phone ( oh yeah, there is no app for this, the sounds are just on a website or Spotify). That solution made it worse and now 1 of those does not work. I reached out again and got the same copy-and-paste email others have gotten from Catherine. They sent another pair and again it doesn't work. This time it was static sounding in one of the headphones and I didn't even try to sleep with it. Do not buy these, they will not refund your money even if they are selling faulty products. Catherine seems to be the only person in customer service and she is not good at her job. She ignores most of your questions and will just try to get you to get something else nor will they acknowledge any issues with the product. Look on Temu, there are ones that look exactly like the ones they are selling for no more than $30, wish I had seen that sooner. I'm hoping I can get my money back from the chargeback I did or from the complaint I made to the Attorney General's office.

12 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful Customer Service

I have had a wondering experience with the costumer service. They have responded back to me within 2 hrs with every question I have had. I am also loving the soundscapes. Plenty of option with hopefully more to come. Thank you for being so wondering and helping me find the buds best for me

15 de febrero de 2024
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más