Books4people.co.uk Opiniones 

687
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Such a pleasure to deal with Books4people Books arrived really quickly, well packaged and lovely personal customer service Highly recommended Thank you A*****

Valorada con 1 estrellas sobre 5

Pretty shocking really, no reply to any emails sent, or to their web form regarding missing items. More shocking to see people on here have received at least a reply to their botched orders sug... Ver más

Valorada con 5 estrellas sobre 5

Unbelievable customer service from Books 4 People. I realised I needed some books at very short notice for Santa to give out to our KS2 children. I called the phone number and spoke to the most polite... Ver más

Valorada con 5 estrellas sobre 5

Smart bundling of two books I’d already been looking out for but now at a combined lower price - Same as Ever and The 7 Habits of Highly Effective People. £15 including shipping. Delivery time was nor... Ver más

Información sobre la empresa

  1. Librería

Información proporcionada por diversas fuentes externas

We welcome you to Books4People, a place where all your favorite story tales and books are picked and packed with love and care since 2005. Offering you mind blowing prices since 2005. Books4People started by selling educational books. We grew our business and expanded our range and now specialist in children’s book sets. Cheap and quality collection series. We are one of the biggest independent book stores in the UK and are providing services such as wholesale and to schools all over the world. We provide our customers with brand new book set collections and gift sets. We have an extravagant range filled with best sellers, classics, yummy cook books, children’s books, audio books, fiction and nonfiction. We’ve always got offers on and savings up to a whopping 80% off RRP. The best thing about Books4People books is the fact that we have major commitment to providing our amazing and incredibly important customers with the service that is deserved. Need help? Don’t worry! You can go through our catelog, ask a general question, shop our never-ending range of discounted cheap and quality book sets, all you have to do is give us a call or send us an email and we’ll be here to help. We also provide 30 day returns so if you’re not happy, all you have to do is send it back to us and we’ll refund you in full. All orders have free delivery. We always like to give back to our customers. Once we give you a promise, we won’t break it. If you’re happy, we’re happy. Join us on our next chapter in the world of Books4People books…


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

687 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 55% de las opiniones negativas

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4,1

Todas las opiniones

(687)

43 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Books in a recycling bin however re sent after a poor review was left

Customer service poor unti I left a review. Mu orginal review was that they left my books in a recycling bin that then got emptied. Tracking did not show and company will not take any responsibility. Following this review they suddenly agreed to re post my books. They came the next day and where left in a safer space. This more curier issue than the company itself however the company could have handled the issue sooner rather than after a poor review. Amazing value for the books. Thanks

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company are brilliant

This company are brilliant. Really helped me out tracking down my package before it was sent out as it was incorrect.
Processed refund immediately snd communication was excellent

26 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to shop

Easy to shop. Fast delivery. Would be nice to have free delivery with the amount that I spent

24 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Incorrect order refunded swiftly

I ordered from Books4people but made an error. I requested for the order to be cancelled so I could re order.
This was actioned swiftly and I have been very impressed with the service I received. I have now re ordered the correct items I wanted.

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Miss-ordered - Superb customer service!

I ordered in error at 11pm on Saturday, realising the error the following day at 7am. Having ordered next day delivery I wasn’t very hopeful when emailing support that the order could be cancelled.

Within a couple of hours a member of staff email me and said they had managed to intercept the order just before dispatch. Great customer service!

I’m trying to use Amazon less these days and this store is definitely on my list as somewhere with great customer service and efficient order / dispatch!

22 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently ordered from Books4People

I recently ordered from Books4People, and although the delivery driver initially messed up my order (third party/external company), the customer service team was fantastic. They replied very quickly, were extremely helpful and responsive, and immediately arranged for a replacement. The new order arrived at my house much faster than expected. Really impressed with how smoothly and professionally they handled the situation -great service overall! Would happily order from them again.

8 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unique Book Bundle from Legitimate Site

Smart bundling of two books I’d already been looking out for but now at a combined lower price - Same as Ever and The 7 Habits of Highly Effective People. £15 including shipping. Delivery time was normal and the books received were new as described - normal page thickness so not a cheap reprint or the like. I replied to their marketing email with feedback and someone actually responded!

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company and service

Excellent company and service

I put through a large order and it arrived on a timely basis. There was a problem with the order but the company were very prompt and attentive in helping me resolve it. Superb service!

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience with this company when I made an error in my order. They fixed my error promptly and without any hassle at all. Would recommend.

25 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Only paid for standard shipping and it arrived in 2 days! Better prices than Amazon, eBay, and other book shops too. The books were a little bent but it looked like the package had been squashed in transit, so not their fault. Will definitely be buying again!

30 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Ordered a book fora friend’s and had to cancel as it has been duplicated, Books 4 People were extremely helpful in informing me wat was happening, cancelling my order without question, offering a full and prompt refund without delay.
I would definitely recommend and use them in future

21 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

A wide selection of books at a reasonable price & with quick delivery!
Recently had a need to contact customer service and my request was dealt with very quickly and very courteously.
Would definitely recommend this company!

26 de junio de 2025
Opinión espontánea

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