I ordered a photobook, it was very well printed and far far superior to competitor's products. Really high quality prints. The website warns you if the image doesn't have a high enough resolution for... Ver más
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Consulta las opiniones de los clientes
Quality was great but the delivery was delayed, without explanation or compensation. It was supposed to be a present but it did not arrive on time.
This was such a lovely project to undertake ...I won't be home for Christmas...but this makes me feel a part of every day leading up to it ...it also enabled me to personalise each separate calender..... Ver más
Made a calendar for my Nanny for Christmas and she absolutely loves it. 10/10 Would recommend!! The website was easy to use and the added option of putting text and symbols was a lovely touch. You can... Ver más
Información sobre la empresa
Escrito por la empresa
For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!
Boots Photo
Escrito por la empresa
Información de contacto
Online Photo Service, c/o Royal Mail, IBRS/CCRI Numéro 3016, 3109 VA, SCHIEDAM, Holanda
- 03330 151 237
- bootsphoto@cewe.ie
- bootsphoto.ie
3,9
Muy bueno
905 opiniones
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Reliable service
17 de diciembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Ordered a product on the 13 of…
Ordered a product on the 13 of December, to this day (6th January) I haven’t gotten any news or anything. So poor
16 de diciembre de 2025
Respuesta de Bootsphoto.ie
Danny,
I am very sorry to hear about the delay with your order. I can see that you reached out to let us know you had not received it, so we reprinted the order, and it was delivered at 18:06 on 20 January 2026. I apologise for any distress this may have caused and appreciate your feedback, as it helps us continue improving our service.
Kind Regards,
Mya
Customer Service Support
Would recommend
Love the photo calendars I ordered. Really easy to order them and they arrived before I expected which was brilliant. Would definitely order again.
16 de diciembre de 2025
The canvas photos that I have are…
The canvas photos that I have are normally well. Sometimes I find it a bit difficult to Centre the pictures.
16 de diciembre de 2025
I got 4 phone cases and a blanket
I got 4 phone cases and a blanket.
I have to say it was last minute gifts but I was very impressed of how the turned out.
Highly recommend
14 de diciembre de 2025
Great easy and quick experience very…
Great easy and quick experience very happy with the service and products quick delivery too!
15 de diciembre de 2025
Was happy with the quality and time it…
Was happy with the quality and time it took to get the book.
I didn't see the club points yet
14 de diciembre de 2025
Perfect gift!
Made a calendar for my Nanny for Christmas and she absolutely loves it. 10/10 Would recommend!! The website was easy to use and the added option of putting text and symbols was a lovely touch. You can personalize as mucb as you'd like. Also made in a timely manner.
14 de diciembre de 2025
Great service
Great service. Easy to use app and delivery of all products is always on time too.
14 de diciembre de 2025
Very pleased with the result
Very pleased with the result, very good quality and delivered within days.
12 de diciembre de 2025
Respuesta de Bootsphoto.ie
Margaret Maher,
I apologise for the delay with your order. We believe it may be held up within the courier service and unfortunately the tracking has not updated. I can see that we have initiated a reprint, which we are working to produce and dispatch as soon as possible. I am very sorry for the impact this has had on your experience, especially as you placed your order so early.
If you need anything further or have any concerns, please feel free to reach out to us. Thank you for your feedback, as it helps us improve our processes and provide a better experience for our customers moving forward.
Kind Regards,
Mya
Customer Service Support
Great quality product and was very…
Great quality product and was very happy overall
25 de noviembre de 2025
Bought for a present and husband loved…
Bought for a present and husband loved it, people have commented on the phone case really lovely idea beautifully done very pleased with it.
10 de diciembre de 2025
Lovely jigsaw
Lovely jigsaw. But it took a while to get to me.
Also a 250 piece option would be great
26 de noviembre de 2025
Order still not received
Order still not received - ordered on 10/12 and due to be received by 19/12. Not here on time for Christmas gift or even new year.
11 de diciembre de 2025
Respuesta de Bootsphoto.ie
Rosie McGuckin,
I am very sorry to hear that you have still not received your order. I have looked into this and it appears that the order was returned to us by AnPost and we received it back today. I can see that my colleague has reached out to ask if you would like us to resend the order to your home address or if you would prefer a refund.
Please get back to us as soon as possible so we can work on resolving this for you. I apologise again for the inconvenience, and thank you for your feedback, as it helps us improve our processes and provide a better experience for our customers moving forward.
Kind Regards,
Mya
Customer Service Support
Although you promised delivery of the…
Although you promised delivery of the jigsaw before Christmas- I still have not received it!! There seems to order was sent on 9th December/ very disappointing!!’
10 de diciembre de 2025
Respuesta de Bootsphoto.ie
Marie Duffy,
I apologise for the delay with your order. I can see that we have initiated a reprint, which was delivered on 02.01.2026. I am very sorry for the impact this has had on your experience, especially as you placed your order so early. Please accept my sincerest apologies for any frustration and inconvenience this delay may have caused you, as I understand how important it is for your order to arrive on time.
If you need anything further or have any concerns, please feel free to reach out to us. Thank you for your feedback, as it helps us improve our processes and provide a better experience for our customers moving forward.
Kind Regards,
Mya
Customer Service Support
Well my order was due to be delivered…
Well my order was due to be delivered between the 17-19 and when checking the status of the order it says it is out for delivery but when I check with an post they still haven't received it yet. I'm still waiting on boots to contact me back but haven't heard a thing. It's a disgrace. Boots does not make it easy to contact them, there should be an option when waiting for an order to email directly to them.
8 de diciembre de 2025
Respuesta de Bootsphoto.ie
Christina,
We are very sorry to hear that you have not received your order.
We have looked into the matter, and unfortunately, we are unable to find any correspondence with our customer service team regarding this issue.
We strongly recommend reaching out to our customer service team directly. Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.
If you wish to discuss this further, please contact our customer care team using one of the following methods –
Telephone: 03330 151 237
Email: bootsphoto@cewe.ie
Or Live Chat
Kind Regards,
Mya
Customer Service Support.
I ordered a canvas print early…
I ordered a canvas print early December, plenty of time to arrive by Christmas. I got a notification on 9th December to say it was dispatched and no updates after that despite me checking the tracking regularly l. I eventually rang ‘customer service’ on 22nd December to be told ‘it was dispatched on the 9tg December’ ‘oh no hang on tracking is t working’, ‘actually I’ll just order it for you’. No explanation as to what happened my order, no other insight into the tracking that I had myself. No interest in what had happened to my order. It remains to be seen whether the new order will arrive. This wasn’t inexpensive and I expected much better from Boots.
8 de diciembre de 2025
Respuesta de Bootsphoto.ie
Ms Angelia Fox,
I apologise for the delay with your order. We believe it may be held up within the courier service and unfortunately the tracking has not updated. I can see that we have initiated a reprint, which we are working to produce and dispatch as soon as possible. I am very sorry for the impact this has had on your experience, especially as you placed your order so early.
If you need anything further or have any concerns, please feel free to reach out to us. Thank you for your feedback, as it helps us improve our processes and provide a better experience for our customers moving forward.
Kind Regards,
Mya
Customer Service Support
Would recommend
Delivery took some time,but it was worth waiting. I also used the promocode, which was a nice bonus
17 de noviembre de 2025
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