FodaBox Opiniones 

Easy to place order and quick delivery. It was a gift for my sister and she has told me she was impressed with the selection in the hamper, including some things she'd never seen before. She also said it was nicely packaged. From my point of view, it was really good to find a gift for her as a vegan who is also gluten intolerant.

Very disappointing. I made an order a week week ago and paid for named day delivery. This was for my elderly father’s birthday. The package has not arrived and remains in transit. I had raised my concern in advance of the delivery date as I could see the order had not been fulfilled but inadequate action was taken. I have given 2 stars as I am a repeat customer and previous boxes have been very good. AI responses are not good enough.

Really happy with recent purchase of cocktail hamper with savoury snacks. Other companies I've looked at only seem to do chocolate with this kind, which not everybody likes, or savoury snacks with just red wine hampers.
Delivery was prompt and communication good.
Thank you.

Signed up to the newsletter to take advantage of the free delivery option only to be told at checkout that the code they gave me was valid but not applicable and check the terms and conditions which was not presented to me at the time of sign up nor given to me at the point of checkout either. I could only find those terms and conditions once I went onto online chat with their chatbot. Apparently the gift I had chosen was £1 short. I didn't complete the transaction and I went elsewhere and now await their newsletter so I can unsubscribe. A total waste of time.

Found Fodabox through Instagram. Took the plunge and purchased the cider and cheese box for my husbands birthday. He’s quite difficult to buy for but there were no complaints! Very well packed with ice pack to keep the cheese cool. Arrived next day as promised despite some reviews stating the delivery company had let them down & delivered late. No problems like that for my delivery. Very happy. Will recommend and use again.

It was easy to select what box I wanted and the website was easy to use. The box and message were delivered on time as scheduled. The box is good and it’s a welcome little surprise for someone far away.

Super amazing staff and selection of boxes. I was able to find something to satisfy a variety of requirements.

Thank you for your speedy delivery!

My first time ordering with FodaBox and I am delighted with it. Super quick delivery. A great selection. Fair price for the contents. Boxes are nice looking as well - felt like a special gift for someone. Have already ordered another box!

Lovely fodabox hamper for Christmas present, arrived on time and looked the part! Hamper was full and receipiant loved their gift! Can’t fault this at all, would definitely purchase again! Good quality to products were lovely

Love how im to be honest.
Your service or complete lack of is a disgrace.
If there was a problem I should have been informed.
Imagine my embarrassment when recipient stated nothing was delivered.

I knew I wanted a particular meat hamper. Selecting the delivery date was not easy, and I.made a mistake, but the rest of the website was fine. I had a chat with the bot and the mistake was corrected with a prompt email from a human. I have never had fresh food delivered, and I was a bit nervous. No need to be. Food arrived chilled, well packed and exactly like I would choose in a supermarket, with long expiry dates. I would have preferred a knock to say the package was delivered rather than leaving it on the doorstep as it is food.

Good experience. I forgot to order something and team let me place new order and then they refunded shipping.

The orders where delayed 1 day but there was communciation from the team.

They deliver their orders in central london themselves not sure if this helped us :)

Do not order from here/ delivery times are complete lies!! I ordered something with the promise of next day delivery which is a gift and I needed it to arrive on time. It’s now 5 days later still no sign of the gift unable to talk to a human only an AI bot response. Avoid at all costs if you want your item to be delivered!!

This company keeps trying to have my negative review removed - this time for hate speech because telling people what they're actually getting is upsetting.

Bought my husband the beer and snacks Advent Calendar. Do not waste your time or money on this.

It arrived about a week and a half after the stated delivery date but unfortunately in time for December 1st. Would have been better if it hadn't turned up at all.

The snacks are honestly vile. The chicken skin scratching or whatever - I guess a chicken version of pork crackling smelled exactly like a small animal enclosure. Aka guinea pig poop. Didn't taste any better than it smelled either. Protein bar had no taste, sour cream pretzels were bland, almonds and something else? Didn't even try them. A large jar of olives 7 days in. Curry flavoured everything that somehow still had no taste.

The beer was just as gross as the snacks. Was a waste of money. Go buy a 24 pack of beer and save yourself throwing out 99% of this.

Can't fault these guys. I thought the treat box I ordered was vegan friendly. When it arrived realised my mistake and contacted their support team. Thank you Alan. Slight mishap with refund as a had order a second item too, but it was resolved in seconds, again thanks to Alan
Would I order again, YES, delivery is quick, the presentation box is lovely and in all the experience was brilliant

Paid for next day delivery on Friday. It’s now Sunday and doesn’t look like it’s turning up. Absolutely disgusting customer service

I had an issue with substituted items. I wasn’t happy, but customer service called me and resolved the problem. The delivery is quick which is also a plus.

I ordered a 60th birthday hamper for my sister which didn’t arrive within the allotted timescale. To compound the problem despite numerous attempts to contact customer services via e-Mail, chatbox and messaging service, it was impossible to get any response at all about the missed delivery. Eventually, a response was received 48 hours after raising the problem; but this was too late, as we had already had to make a trip to John Lewis’s to put together our own hamper so that we had a gift for the birthday celebrations.

We did receive an apology and an explanation from FodaBox. Apparently a member of staff had been looking into the problem but had failed to acknowledge any of our communications. We were also offered a £10 gift voucher.

I'm a regular customer but won't be ordering again any time soon as our experience was extremely frustrating and time consuming. I would add that FodaBox do not have a phone number for customer service which makes dealing with urgent communication problem such as this more difficult to resolve.

Ordered a 95th birthday cake for my mum. Was offered 31st December as a delivery date which was great as her birthday was January 2nd. £49.95 in total. I was unable to contact the company on the 30th and waited anxiously all day on the 31st. No cake. Having finally found a tracking link it showed as ‘not dispatched’. It’s absolutely the worst time to try to find an alternative and to make matters worse it’s quite possibly my mum’s last birthday. Wouldn’t recommend Fodabox and now waiting for a refund, an apology and an explanation.
Give them their due I received a refund, a £10 voucher and an explanation. A supplier let them down and though it doesn’t excuse the disappointment we also received the said cake today (January 10th) and it was lovely.

Ordered two wedding cakes. We needed vegan and gluten free cakes and found that Fodabox could deliver both. The cakes were very reasonable in price and delivery was really quick. The wording on the cakes didn’t meet our exact requirements but that wasn’t a problem. I spoke to a really helpful gentleman called Alan who was really great. He took the details of the wording and passed information to the bakers.
When the cakes came there was a slight issue but again Alan sorted it out super quickly and efficiently and the problem was resolved.I can’t fault their customer experience and would definitely use them again. The cakes were lovely and tasty too. Thanks Fodabox and Alan.