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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy to place order and quick delivery. It was a gift for my sister and she has told me she was impressed with the selection in the hamper, including some things she'd never seen before. She also said... Ver más

Valorada con 2 estrellas sobre 5

Very disappointing. I made an order a week week ago and paid for named day delivery. This was for my elderly father’s birthday. The package has not arrived and remains in transit. I had raised my conc... Ver más

Valorada con 5 estrellas sobre 5

Really happy with recent purchase of cocktail hamper with savoury snacks. Other companies I've looked at only seem to do chocolate with this kind, which not everybody likes, or savoury snacks with... Ver más

Valorada con 1 estrellas sobre 5

Signed up to the newsletter to take advantage of the free delivery option only to be told at checkout that the code they gave me was valid but not applicable and check the terms and conditions which w... Ver más

Información sobre la empresa

  1. Servicio de pedidos de comida online
  2. Tienda de canastas de regalos

Escrito por la empresa

FodaBox is the home of independent food & drink. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold by FodaBox is shipped directly from our warehouse.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 60% de las opiniones negativas

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3,7

Todas las opiniones

(3095)

15 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Item wasn’t delivered! And they don’t let you complain!

Was supposed to get a hamper for my birthday on the 5th of December. It’s been 5 days, nothing was delivered. Try to contact them, but no one answers my e-mails. Tried to call, it’s an answering machine. Left 3 messages, but no one called me back. Being completely ignored by them!

10 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of time, no communication and no delivery.

Ordered a gift for a birthday and used the pre-order date to specify when it was needed. The order didn't arrived yesterday when it was due, and hasn't arrived today. I received a shipping email at 10pm the evening before it was due to be delivered, but the courier website still shows the parcel with the sender. No response to my email to Boroughbox on their requested email address for queries. First and last time I use them. If you want something delivered when you need it, don't go near them.
UPDATE - They did reply apologising for failing to deliver having changed their delivery policy between my order and the delivery date, and have offered a refund of the delivery charge, but I can't see me testing their services again.

4 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never arrived

It’s been 1.5 weeks and I still haven’t received anything. While you advertise delivery within 3-5 days, when I reached out, I was suddenly advised standard delivery could take up to 10 days from the day the parcel was dispatched (not ordered!). Seems a bit dishonest to me and if I don’t receive anything within the next couple of days, I want my money back!

1 de diciembre de 2020
Valorada con 1 estrellas sobre 5

Very disappointed in the service

Having placed my order some weeks ago, I was very disappointed that it failed to arrive on the appointed date. This was a special birthday gift and under current lock down circumstances its absence spoilt the party. I can't comment on the contents as it has yet to arrive. Would not recommend Borough Box in future.

1 de diciembre de 2020
Valorada con 5 estrellas sobre 5

I can’t remember the last time I was…

I can’t remember the last time I was this pleased with an online order from a company I’ve not purchased from before. This is a Christmas gift and the addition of the magnetic box is perfect. The products within the box are great and I know this will be well received on Christmas Day. Thank you Borough Box!

1 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling service

Appalling service. I ordered a hamper weeks ago as a birthday gift for my partner to be delivered today. The purchase was confirmed but nothing has arrived and I have not been contacted. I have had automated responses to my emails and the phones don’t work at weekends and you can’t leave messages. I am disappointed especially as this was a special treat and quite expensive.

28 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delightful company and great service

We used BoroughBox for the first time this week. We needed to send a surprise present to a friend who had had an accident and decided on a gluten free gift box from BoroughBox. Ordering was simple and the gift arrived early the following day having travelled from London to Devon. Our friend was delighted with his present and we are delighted with the service from BoroughBox. We will definitely use this great little company again and recommend without hesitation.

12 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Indian spice box with candle

Indian spice box with candle - brilliant gift for my son's birthday. He loved it & the candle really does take the smell away. So impressed bought another for my nephew for Xmas. Arrived on time too lovely gift.

1 de noviembre de 2020
Valorada con 1 estrellas sobre 5

Delivered late

Delivered late, customer service said it wasn’t their fault and were most unhelpful. Would not purchase from them again.

21 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and friendly.

I couldn't make the web site work, but when I emailed to place the order, they were very helpful and speedy. My sister in law was delighted with the gift box.

2 de octubre de 2020
Opinión espontánea

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