Borshch Domestic Appliance Superstores  Opiniones 

Amazing service! Nice and quick, workers were so lovely and helpful, I couldn’t recommend better

We ordered our fridge freezer way back when and discovered we were out of the delivery zone, but it wasn't a problem to deliver to us as they use a courier company. Things went wrong with house move move, but Borshch said it wasn't a problem they'd keep it and just let them know what's happening. They made paying the balance easy as we moved over 50mins drive from any store. Come delivery day Duffy & Jack went above and beyond to get the item into the house. They didn't rush, took care not to damage the item or the property. We're even jolly and able. To have a joke with, which is unusual these days. Thank you Borshch from start to finish it was a pleasant experience and would highly recommend.

Not say it was gr8. It was ok. Prob was the freezer was not left level. It's says it has an inside light when door opens, on this model as ive been in touch with indesit, they tell me not on this model.Although it has the day and night mode buttons. Not your fault I know. And also there instructions are a complete waste of anybodys time. And should be made aware of. Apart from this no problem, and thankyou for your delivery on time. Yours sincerely Mr stephen mountain.

Excellent item and service delivered within 4 days would recommend.

Absolutely no customer service.
They advertise new and graded appliances. We bought an induction hob and specifically asked if it was new - answer YES
Took it home, electrician fitted it and one ring didn't work. Phoned Borshch - not really interested and told to phone Hotpoint.
Eventually got through, had an engineer out, went for the repair option as we didn't want to pay another electrician. But the control unit not the fault, it was the coil. Which the engineer had never seen before! Hotpoint said the retailer would swap it including fixing.
Phoned Borshch - bring it in.
Went in with the magic code sent by Hotpoint and they didn't beleive me but phoned Hotpoint and waited on the phone.....
What should have been a simple refund that they had been prewarned took over 40 minutes

Superb service easy to order pretty much straight forward, Communication was first class too made contact for you to check item make sure your happy with it and delivery arranged all within a couple of days, Item arrived exactly as expected delivery guys was very pleasant very helpful, I would definitely recommend purchasing from here

Visited Borshch, Upper Trinity Street on Saturday 2nd August
This is my 2nd visiting this store
Thanks to you to Ellen & team for excellent service in store as always & to Duffy & Jack who delivered my fridge freezer, washing machine etc, no complaints with going up flight of stairs very friendly lads,
Thank you !

This was my first time buying from this company
Their customer service was excellent and it wasn’t a straightforward process but throughout they remained professional and helpful
I wouldn’t hesitate to recommend them and would use them again
Thank you

Thank you so much to Mike Williams so helpful did everything he could to help us find a microwave oven that would match our other appliances.

Excellent service from Jamie, Phil and staff. Very helpful, knowledgeable and so nice to customers. My wife and l would have no reservations in recommending BORSHCH store in Erdington for all gas and electrical white goods. Go see for yourselves.

I haven’t received the appliance yet. Not particularly cheap bearing in mind it’s a graded appliance and therefore possibly not perfect .I didn't realise what graded meant or I probably wouldn’t have purchased it (this was my fault not Borshch.
I don’t know what delivery company is used but paid £40 for delivery but have to wait until they are in my area for delivery .
Customer service from Borshch was good

Andy and Gaz were great. Really helpful and friendly!

Mike and the team were amazing and super helpful!!! Highly recommend thank you all so much

Great price, friendly service!

Gaz and Andy were brilliant, friendly and fast. Installed our new oven, set everything up, explained exactly how it works and left no mess.. Highly recommended. Thanks so much guys.

Great communication as usual, friendly customer service, emails answered asap.
Will keep using, highly recommend

Sales staff courteous helpfull and not pushey. Drivers Jack & Duffy friendly installed fridge without fuss.

The personal touch. Being able to ask questions, get answers and arrange delivery to suit my needs. All the staff I have dealt with from the initial inquiry to the final delivery have been so helpful and polite. I even had one member of staff sort out the warranty online for me. SO MUCH BETTER THAN PURCHASING ON LINE! Thank you all so much. Ann Scott

Good service by subhan. Happy with purchase and service.

I would like to thank Gaz and Andy for their patience and politeness delivering my 85 year old Moms washing machine from fitting and taking away her old one away. Smiles all around.👍🏼